Sales Customer Service

Location:

Cape Town, Western Cape, South Africa

Posted:

April 02, 2020

Contact this candidate

Resume:

Tasneem Williams

** ******** **, ****** ****, Cape Town

South Africa

Mobile: 084-***-****

E-mail: adck0h@r.postjobfree.com

Portfolio 2020

Education / Professional Trainings

****-****

Parow High School

-7 GCSEs including Maths, Business Studies, Biology

2011-2013

Design Academy of fashion

-Fashion Design and Commercial Higher Diploma

2017

First Aid Training

Onsite first aider for H&M Waterfront.

Professional Experience

June 2018- Dec 2019

H&M Visual Merchandiser- Kuwait Avenues Phase 1

-Responsible for maximizing market share of the concept through development and implementation of effective Visual Merchandising standards and methods, in line with Company objectives.

-Maximize market share using visual merchandising skill and business awareness

- Manage, conceptualize and ensure implementation of the Brand Visual Strategy

- Co-ordinate with Buyers, Marketing, Store Operations, Projects in determining specific visual merchandising needs for conceptualization and design of Visual Merchandising solutions such as fixtures, image photos and point of sale materials etc

-Conducts market research, audit and monitor competitors and understand the latest trends.

-Plan and develop concept Dcor and windows8 Plan and ensure development of New Season and Brand update store set ups.

-Supervise implementation of new season setup and brand update in stores

April 2015- 2017

H&M Visual Merchandiser / Stylist- Cape Town V&A Waterfront

-Responsible for windows and in-store displays, making sure the store is inspiring to

-our customers.

-Daily Recovery of window and instore.

-Launching new trends within a specific department.

-Plan and execute new window displays to company guidelines and standards.

-Material Responsible – organize and order relevant campaign material to launch new windows.

-Training Junior Staff.

-Analyze weekly sales reports to generate sales, creating an action plan to adjust layout, presentation and displays to suit the market.

-Merchandising across all our brands including menswear, womens-wear, kids

-And homeware.

October-April 2015

H&M Waterfront Cape Town -Sales Advisor.

-Responsibilities include Cash Desk, Fitting rooms, Shop floor and Stockroom Control.

-Positive, friendly person with great organizing skills and enjoy working with a team of people who are just as outgoing and interested in fashion, and providing excellent customer service and staying fully informed about all our campaigns and sales activities.

Sept- November 2014

Blackheath Vehicle Testing Station

-Receptionist

- Sales

-Assist walk in customers.

-Capture test results on E-Natis.

-Daily cash takings.

2010

ZAZA Shoes- Pretoria

-Sales assistant

-Duties includes daily maintenance,introducing new stock to the shop floor

-Stock taking

-Providing the best customer service while boosting sales.

Internships

15 June-15 July 2013

Phoenix Design House

Cutting patterns, fabric and organizing their Researched fashion trends and current contemporary styles for bid on new swim wear line.

Created mock-ups and scheduled preliminary shows for client approval.

Provided detailed assembly instructions of garments through technical drawings and manuals, for factory.

2013

AFI

-Cape Town Fashion Week

-Hospitality.

-Tickets sales, prep seating charts and numbering.

-Hostess for VIP guest lounge.

Feb – March 2014

Imbomagazine.co.za

IMBO Magazine

-Fashion assistant and stylist.

-Plan and execute design brief.

-Source clothing and co-ordinate shoots.

-Booking models and time schedules.

Awards

2018

H&M Kuwait

-Constant improvement and your dedication to my profession.

2013

Foschini Fashion Design Awards

-One of the top 10 finalists in South Africa.

-Design an exhibition outfit to showcase at the Design Indaba expo 2013

-Located at the CTICC while interacting and engaging with spectators.

Volunteer Experience

2012

Live Eco Up Cycle Challenge

-Comprised of making an Avant Garde look from recycle garments.

Exhibition at CTICC for the Look and Feel Good expo.

2012

Cancer Charity fashion show

-Design and auction Ready to Wear garments made from cancer fund

bandanas to raise awareness and funds for cancer patients.

2013

Open Design Cape Town

-“Experience Creative Woodstock” is a project that bring young creative minds

together to create a short film celebrating the vibrant and inspirational

environment which is Woodstock

-Creative Directors of photography.

Collaboration between Charl, Tasneem and Charles

https://www.youtube.com/watch?v=Y0PpZyIBkAg

Languages

English (native) spoken and written

Afrikaans (Excellent) spoken and written

Skills and Competences

Creative with an artistic flair and ability to work independently. Zealous and enthusiastic personality which thrives under pressure and tight deadlines

Computer skills Technical skill General competences

Adobe illustrator Photography Communicational skills

Adobe Photoshop CS7 Illustration and design Teamwork

Microsoft Excel Window/Stage set up Punctual

Microsoft Word Visual merchandising Perseverance and motivated

Microsoft Power Point Problem solving

E-Natis Planning and organisational skills

Reference

Company Name:

Contact Person:

Contact number:

Design Academy of Fashion