Education
University of MD College Park
B.A. in Communication May 2019
3.4 GPA
Dean’s List Honoree (Spring 2019)
Skills
Proficient in Microsoft Office (Word, PowerPoint, Excel, Outlook and Access)
Calendar Management
Project Management and Negotiation
Strong verbal, non-verbal and written communication
Profile
I am an outgoing, cooperative and adaptable team player with excellent customer service skills. I am diligent and efficient worker who is always eager to learn new skills.
Professional Experience
Oliff PLC Alexandria, VA
Administrative Assistant
May 2019-Present
Administrative
Support Firm Administrator as the initial contact for clients, and fielding basic inquiries
Process all staff sick/annual leave requests; maintain and distribute daily and weekly calendars
Update and maintain firm malpractice insurance forms for all eligible professionals
Back-up HR contact during absences, vacations, etc.
Customize, order, and maintain an inventory of Firm paraphernalia and promotional items
Act as a relief/backup for front desk receptionist (including covering breaks, callouts, and assisting with gutting files.
Other duties - ordering flowers based on occasion, distribution of sporting event tickets and maintaining records, invoices, and contract review.
Company Travel
Coordinate firm travel for both clients and staff, including domestic and international airline reservations, lodging and transportation, and international visa applications for attorneys
Maintain accurate records to create filing memos for files, accounting and business traveler
Office Events
Plan, coordinate, and implement Firm events (e.g. holiday party, luncheons, IPTI, client events, and attorney outings)
Negotiate contracts for events, coordinating invitations and maintaining and distribution of attendance records
Assist in the planning of both in-house and off-site CLE seminars; ensuring pre-and post-seminar paperwork is complete for all offices, and maintain all records
Hilltop Salon and Tanning Indian Head, MD
Salon Assistant and Manager
Jun 2011-May 2019
Respond to customer inquiries or complaints quickly according to service standards
Inform staff of job responsibilities and performance expectations
Remembered Events Springfield, VA
Event Planning Intern
Nov 2018-May 2019
Assist in the proactive planning, communication, and scheduling of a wide variety of events
Prepared contracts, collected fees, and booked venues for events
Coordinated timelines and budgets for events
References provided upon request