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Customer Service Assistant

Location:
Burlington, ON, Canada
Posted:
March 30, 2020

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Resume:

**** ******* ****, **********, ** L*L *M*

Cell: 905-***-****

adcjro@r.postjobfree.com

ANDREW RECTOR

SUMMARY

I currently operate a home Bookkeeping & Administration business with my spouse. I am looking to reduce my role in the company to less than 20 hours a week and try something new. It’s been a couple of years working from home and I miss the team vibe of working with others. I look forward to starting in an entry level position and learning all I can.

EXPERIENCE

Wendy’s Bookkeeping, Burlington — Administrator and Bookkeeper Nov 2017 - PRESENT

● Co-Proprietor of a home based business providing Administration and bookkeeping support to other local small business owners.

● My role is primarily data entry. (i.e. accounts payable/receivable, payroll in a Quickbooks environment)

● Also provide customer service.

Marins Canada/InnovationClic, Burlington — Production Coordinator, Customer Service, Invoicing and Accounts Receivable Dec 2010 - Nov 2017

● Provided and maintained labour cost estimates to quoting department.

● Scheduled, sourced, supervised and worked alongside our labour force to achieve manufacturing time and budget goals.

● Coordinated logistics of all incoming materials required to complete projects.

● Coordinated the shipment and/or distribution of all completed projects.

● Provided customer service by maintaining contact with clients, providing updates and alleviating concerns.

● Managed all aspects of invoicing and accounts receivable. Smith’s Funeral Homes, Burlington/Stoney Creek/Grimsby — Licensed Funeral Director

Jan 2005 - Jan 2008

● Began my time at Smith Funeral Home as Funeral Assistant, learning the essentials of Funeral Services, religious observances and the practical aspects of body preparation and restoration.

● Enrolled in the Funeral Services Education Program at Humber College and continued to work at Smith's Funeral Home as an Assistant Funeral Director.

● During my time as an Assistant Funeral Director I focused primarily on the technical aspects of body preparation and restoration.

● Completed my education at Humber College, passed my licensing examination, and continued to work with Smiths as a Licensed Funeral Director.

Liberty Motor Co, Oakville — Sales and Logistics Coordinator Jan 1995 - Jan 2005

● Managed all aspects of sales transaction from the point of sale to final delivery.

● Managed all company logistics, shipping modified wheelchair accessible vehicles to destinations across Canada and the U.S.

● Facilitated cooperative and effective workflow between Production, Engineering and Sales Managers to meet and exceed the expectations of both our retail and commercial customers.

● Managed both invoicing and accounts receivable.

● Was included in discussions regarding overall company marketing

● Spent a year covering a maternity leave in the financial office managing all company payables and receivables

● Designed and provided financial reports for company owners.

● Helped manage a vehicle recall, tracing all affected vehicles and arranging for appropriate repairs. Reported the completion of all repairs to the appropriate Government authority in order to maintain legal compliance.

EDUCATION

Lord Elgin High School,— OSSD

1988, BURLINGTON

Sheridan College,— General Arts and Science Diploma, (Honours) 1992, OAKVILLE

Brock University,— Combined Honours, English & Psychology 1994, ST. CATHERINES

Humber College,— Funeral Services Education Diploma, (Honours) 2008, TORONTO

● Awarded Christina Briand and Holly Gilmore Memorial Award for Outstanding Academic Achievement



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