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Formal Naval Officer with extensive private equity & USAID experience.

Location:
Chicago, IL
Posted:
March 30, 2020

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Resume:

RAYMOND S. MENDENILLA

**** *. ******* **** * Unit 11 AS Chicago, IL 60614 • adcjr2@r.postjobfree.com • +1-202-***-**** EDUCATION: B.S., Management & Technology, Rensselaer Polytechnic Institute, Troy, New York, 2001. Awardee of 2 separate 4 yr. Full Scholarships: Reserve Officer Training Corps (ROTC) – U.S Navy & U.S. Air Force. EXPERIENCE

Summary of Competencies and Skills:

• 20+ years of management experience. Directly managed 150+ personnel of numerous unique specialties & 1000+ indirectly.

• 15+ years of P&L and private equity experience in the education, international development and power generation sectors.

• Former United States Naval Officer deployed overseas in Iraq and Japan. Veteran of Operation Iraqi Freedom.

• Comprehensive foundation as a leader utilizing an adaptive management approach to direct high-profiled organizations including a $12+ million nationwide USAID Iraqi youth job creation initiative funded by the U.S. Ambassador, 120+ million P&L management for various private equity backed organizations & $10+ million in assets as a U.S. Naval officer.

• Operations Management: Managed $20M+ P&L territory for Catapult Learning and $20M+ P&L for C2 Education. Directed, designed & implemented a youth-oriented workforce development education program that creating 1,695 new businesses & 3,386 jobs throughout Iraq by increasing access to finance, business development & entrepreneurial training interventions.

• Business Development & Sales: Achieved sales goals & targets of $100+ million in new business for various private sector industries including the power generation, education and international development sectors. Demonstrated ability to collaborate and build sales pipeline & strategic partnerships with a diverse set of stakeholders such as national government agencies, non- government organizations, regional/local governments, private sector organizations, school districts and academic institutions.

• Demonstrated ability with P&L, Contracts & RFPs: Advanced drafting, writing and oral presentation skills for reports, technical papers, policy papers, board decks & other high-level materials. Competent in USAID report writing. Attained a

$12 million USAID, $15M Milwaukee Public Schools Title & $6M Chicago Public Schools Tile programs through RFP response. Managed 125+ contracts with Catapult Learning. Implemented budget & project timeline strategies to deliver targets, P&L objectives (actuals + forecast of revenue & EBITDA) & work plans based on contract outputs and results.

• Extensive experience in compliance, monitoring, evaluation & learning (MEL) methodology. Managed compliance for 125+ contracts for Catapult Learning in 20+ School Districts across 5 states in the Midwest. Provided technical assistance analyzing performance to achieve objectives and final submission of deliverables. CATAPULT LEARNING, Dec 2016 – Aug 2019 (private equity: Vistria Group previously: Carlyle Group, JMI, CGP, Juggernaut) Founded 1976, currently the largest national provider of K–12 contracted instructional services dedicated to improving academic performance for at-risk & struggling students, including potential dropouts & those with learning & emotional disabilities. Territory Vice President – Midwest Operations

(Programs in IL, IN, MI, MN, OH – operating in 250+ schools in 20+ School Districts) Responsibilities:

• 7 direct reports (Regional Directors & Area Managers) & 1K+ indirect reports. $20M+/ per year P&L for 125+ contracts.

• Establish the manpower, organization plan, operational workplan, standard operating procedures and P&L financials to execute for the territory to meet the expectation for the private equity board and executives.

• Demonstrated ability to execute P&L budget (revenue and EBITDA) based on actuals and fiscal year end forecast.

• Mentor, recruit, train and build a team of Regional Directors, Area Managers, Supervisors, teachers, coaches, counselors and various other supporting roles to fulfill contracts, execute growth plans as well as meet compliance requirements for state & federal funding programs including Title, IDEA, Ohio Auxiliary, Jon Peterson fund & other various grants.

• Take decisive action to adjust, adapt and expand the operational workplan in order to meet academic and financial expectations which includes change management, reorganization of leadership, realignment of responsibilities, invest in establishing new positions/roles, deadlines for deliverables as well as monitor P&L forecast and budget execution plans. Accomplishments:

• Implemented a change management initiative to impact an operation that was losing contracts, market share and talent consistently year after year. Established a new culture that added services in more than 50+ schools/districts, awarded 30+ contracts including four (4) multi-million-dollar contracts all within a year.

• Expanded the Midwest team with 31 new additions and roles (4 RDs, 4 AMs, 15 Supervisors and 8 other various support roles some of which were not established) by promoting from within and recognizing outside talent that added value.

• Achieved 65% growth during first year as TVP; the highest growth of the 5 territories that make up Catapult Learning.

• Won the Milwaukee Public Schools contract adding over 17+ more programs and $4M in revenue. Milwaukee became the 3rd largest program in the company with year 1 of our contract worth over $12M+. This market was earmarked by the company as a potential loss before my tenure.

C2 EDUCATION Apr 2013 – Dec 2016 (private equity: Serent Capital) 12 total direct reports and 600+ indirect reports, managing P&L for 68 locations during tenure in 7 different markets across the country. Led and executed the launch of 20 new center locations in 3 years and 2 franchise locations through acquisition. C2 provides test prep & school admissions services for K-12 students at learning centers throughout the United States. C2 Education Regional Director – Central

(Chicago, Houston, Dallas, Orlando, Miami, Atlanta centers - 51 locations, $20M P&L), Mar 2015 – Dec 2016; Regional Director – West Central (Chicago, SoCal & Texas centers - 29 locations, $15M P&L), Oct 2014 - Mar 2015; Regional Manager – West Central (Chicago and SoCal centers - 24 locations, $12M P&L), Sept 2013 - Oct 2014; Regional Manager – Central (Chicago centers - 4 locations, $2M P&L), Apr - Sept 2013 Responsibilities:

• Managed 22 direct reports during tenure covering 71 locations. Responsible for a $20M P&L by end of tenure.

• Launched 20 new centers in Chicago (11), SoCal, Houston (4), Dallas (1), Orlando (1) and Miami (2) and SoCal (1).

• Mentor, recruit, train and build a team of district managers, center directors and teachers. Manage the manpower required to meet market, center and customer needs.

• Direct the public outreach efforts with local schools, businesses and various associations to ensure each potential student of C2 Education is aware of our services and presence in each market.

• Developed, implemented and monitored standard operating procedures to maintain the positive customer experience. Accomplishments

• For final alignment of territory, increased revenue year over year by 60% and surpassing budget by 11% by increasing current centers revenue on average 9% over previous year and surpassing budgets set for 8 new centers 22%.

• Only Regional Director with more new centers than original centers and first in company to open 5 centers in 5 months. First to open a new market for the company in Florida.

• Record holder for 1st month sales for a new center set at $95K in the Windermere, FL center. Record holder for fastest to

$100K+ a month center in less than 10 months in the Preston Hollow (Dallas), Texas center.

• Change management leader. Took over the SoCal market that lost over 46% market share over a 1-year period due. Filled 10 managerial roles left vacant for over 10 months. Achieved market share lost plus more by increasing revenue by 52%. Brought back the Los Angeles center to million-dollar status. ($817K previous year, $1M+ following year).

• Took over the Texas market and increase revenue by 28% surpassing budget by 20%. Leveled up the Memorial (Houston), Texas center to million dollar a year status ($850K previous year, $1.1M following year) by increasing revenue by 29%.

• Mentor for the company. Trained new District Managers, Regional Directors and the COO (future CEO) during their first weeks with the company. Mentor top performing Center Directors into the District Manager role.

• Directed and developed the District Manager (DM) of the Quarter (6 times won by 4 separate individuals), DM of the Year

– Overall, DM of the Year – Results, District Manager of the Quarter – Team, Center Director of the Year – Team. UNITED STATES AGENCY OF INTERNATIONAL DEVELOPMENT (USAID) – AECOM INTERNATIONAL USAID-Tijara Provincial Economic Growth ($192.5 million); Baghdad, Iraq, June 2009 – January 2013 The USAID-Tijara project promotes private sector development, diversification and employment generation through supporting improved access to finance, business development services & business enabling environment interventions. Director – Iraqi Youth Initiative (Job Creation program – microfinance, entrepreneurs, apprentices), March 2010 – Jan 2013 Responsibilities:

• Designed and built the technical response & cost for the Request for Proposal (RFP) of a $12 million youth job creation program issued by USAID funded by the U.S. Ambassador’s Targeted Development Program.

• Direct report authority over 4 expatriate & 24 local nationals.

• Utilized over 10 Microfinance Institutions and 15 NGOs as implementation partners nationwide.

• Designed overall workforce development (WFD) strategy & implementation process.

• Directed, designated & planned scope of work, budgets, schedules, activities, communication plan, marketing campaign, status updates & implementation of project execution plan to meet all targets & deliverables on time as expected.

• Developed a detailed standard operating procedure, grant program, M&E and compliance mapping process to validate, track

& communicate program results to stakeholders & vested parties. Accomplishments:

• Create 1,695 new businesses & 3,386 jobs 14 out of 18 provinces throughout Iraq.

• Program designed was celebrated by the State Department and USAID. Still in use today in various conflict zones. USAID-Tijara Business Development Service Advisor, June 2009 – March 2010 Responsibilities:

• Facilitated the development of work plans, implemented financial planning mechanisms, planned marketing campaigns and developed sustainability targets for 5 SBDCs/NGOs in 4 provinces in southern Iraq.

• Develop RFPs/RFAs, SOWs, TORs & TERFs to fill subcontracts & personnel as required by project work plan. Established, collected & reported on M&E indicators. Design & implemented Training of Trainers (ToT) programs.

• Redesigned, updated and created an array of course curriculum including the “How to Start/Improve a Business” course with in-depth financial and business planning material. Accomplishments:

• Redesigned “How to Start/Improve a Business” course was the premise to the RFP that won the $12 Million Youth Initiative program from the U.S. Ambassador to Iraq. This course is still being in use in conflict zones around the world. KAPLAN TEST PREP AND ADMISSIONS (A Washington Post Company) Area Manager – Virginia, Vienna, VA; January 2009 – June 2009

• Full authority to direct and manage all P&L, staffing, sales and marketing, and strategic operations of 5 test prep centers in the state of Virginia including the metro areas of Arlington, Tysons Corner, Richmond, Charlottesville and Norfolk.

• Businesses included Test Prep products GMAT, LSAT, GRE, MCAT, SAT, ACT, NCLEX, USMLE, English Language, & TOEFL, classroom and tutoring as well as MBA, graduate school, law school & college admissions consulting.

• 30 full-time & 100 part-time personnel with a sales budget of more than $8 million.

• Increased sales 20% from previous year making Virginia for the first time a top performing market for the company surpassing budget by 11%. Ranked #1 during tenure with Kaplan. THE DEPARTMENT OF STATE, U.S. Embassy Baghdad, Iraq (recalled to active duty) Business Development Advisor, Provincial Reconstruction Team Baghdad (PRT-B), April 2007 – June 2008

• Managed 6 embedded Business Advisors in the province of Baghdad in collaboration with USAID.

• Facilitated the organization of the Baghdad 2010 B2B EXPO – 9,000+ participants received world-wide coverage from 80 media outlets including CNN 15 spotlight. Cited for generating $500 million in business

• Facilitated the preparation investment proposals / seller prospectuses for 60 Iraqi SOEs towards privatization.

• Efforts cited by senior level officials, both US & Iraqi, including President George W. Bush during a speech on Iraq.

• Facilitated the implementation of over $300 million in development funds. Aligned Iraqi businesses as vendors for US corporations.

• Developed the investment proposal utilized by investors to establish the first private Chlorine Plant in Iraq formulating the economic value chains which would deplete the dependency on foreign supply. GENERAC POWER SYSTEMS INC, Waukesha, WI May 05 – January 2009 (Private Equity: CCMP in ‘06, public offering 2010) Regional Sales Manager - Southeast, Washington DC; January 2008 – January 2009 (Promoted while on active duty) Midwest District Sales Manager, Chicago, IL; May 2005 – April 2007 Managed and responsible for overseeing the retail, electrical wholesale & dealer/contractor distribution channels for the southeast region. Directed the sales program and accountable for 45% of total national revenue in these channels valued at over $60 million. Managed 6 District Sales Managers and 8 Inside Sales Reps. Increased sales 60% & add 102 accounts. MARVEL GROUP INCORPORATED, Chicago, IL (ISO 9001 certified) Midwest Business Development Manager, May 2004 – May 2005 Managed and held responsible for sales and business development for an ISO 9001 certified metal manufacturer of original equipment manufacturing (OEM) products for commercial and Government Services Administration (GSA) sales in the Midwest. Contract sales, bid process, RFPs. Increased new revenue by 30%. Managed 12 field reps and maintained 78 dealers in the territory. LIEUTENANT (0-3), UNITED STATES NAVY, May 2001 - May 2004 Naval Computer and Telecommunications Station (NCTS), Territory of Guam Administration Officer, December 2003 - May 2004

USS JUNEAU (LPD10), Sasebo, Japan

Deck Department's 1st Division Officer, May 2001 - December 2003 Forward deployed in Southeast Asia out of Japan. Managed and responsible $10,000,000 of assets directing risk management, safety leadership, inspection, repair & planned maintenance schedules (PMS) to maintain qualifications for department readiness. Managed 40+ enlisted personnel. Oversaw 27 anchoring, 49 moorings, 317 critical lifts with Boat and Aircraft Crane, 579 pallet transfers and 2,852,270 gallons of fuel by replenishments at sea; all mishap free.



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