Manager Active Directory

Radhika Rao

adcjoo@r.postjobfree.com

Mobile: 714-***-****

https://www.linkedin.com/in/radhika-rao-55784613/

Professional Summary:

●Over 10 years of IT experience as Identity Access Management (IAM) Implementation specialist, OKTA Administrator and Business Analyst.

●Having 3+ years of experience in Identity and Access Management implementation, Administration & Support.

●OKTA Certified Professional.

●Proficient in IDAM tool OKTA.

●Have an extensive experience in SSO using OKTA.

●Experience on setting up SAML applications in OKTA Installing AD on member domains, validating Single sign-on user provisioning and troubleshooting password synchronization across multiple OKTA platforms.

●Proficient in provisioning and de-provisioning user to various applications in OKTA.

●Expertise in User life cycle management and implementation of various workflows design with different Application Resources.

●Hands on experience on making changes to user profile in AD and OKTA.

●Experience in building custom Workflows, Rules, Policy, Provisioning in IAM.

●Proficient on mastering and syncing users and groups from Active Directory, LDAP, Salesforce.

●Experience in using SAML, WS-Fed to implement SSO to external web applications in OKTA.

●Good knowledge on OAuth 2.0 and OpenID Connect.

●Implemented the Single Sign On, Identity and Access Management solution OKTA – Salesforce, Facebook, Zendesk, Office 365, Zoom, Box, Workday, Concur, Tableau, JIRA.

●Customization and configuration of Workflows for Provisioning and de-provisioning accounts across various internal and external systems in OKTA.

●Implementing self-service password capabilities enterprise wide in OKTA Multi-factor Authentication.

●Experience with API, setting up OKTA API tokens using POSTMAN application.

●Experienced in day to day operational support in adding and deleting accounts, applying policies, synchronizing failed accounts, Password rotations.

●Experience in Configuring Multi-factor Authentication.

●Configuration of SSO for SaaS and on-premise applications using OKTA cloud

●Configure external Directories, Groups, Rules.

●Configure Users to admin Specific Roles

●Configure SAML based cloud application for SSO for Salesforce<TO_DO>

●Configure custom Application integration for SSO.

●Configure authentication, authorization and password policies.

●Monitor User, Application, Active Directory Logs in OKTA.

●Life cycle management of User’s Profile after creation.

●Configure incremental scheduler for auto import and synchronize user’s profile by running full and incremental scheduler.

●Managing Access control of user’s profile on OKTA Integrated Application.

●MFA enablement and configuration for All/customized user list.

●Network IP Subnet white listing/blocking to access OKTA integrated applications.

●Troubleshooting with users for access related issues like not being able to login in OKTA, User’s profile integration in OKTA, password policies, MFA policies, Allow/Deny access on application policies.

●Coordinate with HRMS team on the User profile issues.

●Elegant Communication, Documentation, Strong organizational and multi-tasking skills.

●Self-motivated, innovative, Dedication, willingness to travel & relocate and ability to adapt and learn new concepts and technologies.

Technical Skill Set:

IDAM Tools

OKTA and OIM 11g.

Identity and Access Management

MFA configuration, Integration of SAML based application in OKTA and Network IP whitelisting/blocking in OKTA

Directory Services

Active Directory, Oracle Unified Directory

Operating Systems

Windows 2000/2008/NT, Windows XP.

IDE

Eclipse Indigo, Kepler, Lunar

Programming Languages

Core Java

Database

MySQL

and Oracle

MS Office Tools

MS-Word, Excel, PowerPoint and Visio, Share Point

Professional Experience:

Client

Beckman Coulter, LA, USA

Duration

(08/2018) – Till date

Designation

OKTA Administrator

Project Description:

Beckman Coulter Inc is dedicated to advancing and optimizing the clinical laboratory. Beckman Coulter Inc has a comprehensive and unique range of diagnostic solutions, clinical data management tools and proven process management expertise. These solutions help healthcare professionals assess, diagnose and monitor conditions from cardiac disease to metabolic functions, blood disorders, infectious disease, cancer and more.

Responsibilities:

Integrate applications to OKTA using SAML 2.0 protocol

Configured SAML 2.0 connectors for various applications to enable SSO

Enabled OKTA Single sign-on (SSO for user authentication and authorization that permits a user to use one set of login credentials (name and password) to access multiple applications.

Implemented Adaptive multi factor authentication security for all the applications adaptive MFA is the easy way to secure the users data.

Integrated OKTA SSO to 20+ applications along with enabling MFA at OKTA tenant & application level.

Worked on Authentication API to provide services like multi-factor enrollment and verification, recover forgotten passwords, and unlock accounts, verify the username and password credentials

Used JIT Provisioning and hourly synch process import to OKTA from Active Directory and LDAP One place to manage all the users, groups and devices, mastered in OKTA or from any number of sources.

Implemented OKTA Group rules and birthright provisioning of users into downstream applications.

Install and upgrade OKTA agents in production and lower environments

Integrated OKTA with the company's AD domain to import, confirm and activate 10,000+ users.

Involved in creating, updating, adding resources and lock, unlock, enable, disable, and delete the user accounts.

Managing user provisioning to Microsoft Active Directory.

Password synchronization between OKTA and AD.

Configuring and managing provisioning to multiple domains in Active Directory.

Implemented Custom Workflows as per client requirement

Designing of Role based provisioning policies as per Role/Access matrix of the organization.

Generating New Users using OKTA CSV Import feature for Provisioning of new users.

Monitored application usage and analyzed authentication errors using system logs and reports

Supporting implementation for cloud applications such as Office 365, Tableau, JIRA, Facebook, Tableau, Workday, G suite, Salesforce, Zendesk, Box, DropBox.

Worked with firewall team to configure IP zones for internal & external networks

Implemented various forms of MFA.

Troubleshoot SSO issues using Fiddler and SAML Tracer Chrome Panel

Create technical documentation for users and L2 support team

Maintaining Active Directory groups and users and configure push groups from OKTA to Active Directory.

Client

Cigna, CT, USA

Duration

(01/2016) – (06/2018)

Designation

OKTA Administrator

Project Description:

CIGNA is one of the leading Health Insurance providers in the United States.

CIGNA serves the customers with various kinds of Health Insurance policies that cover Managed Care and Indemnity.

Responsibilities:

Gather business and technical requirements from business, policy and security stakeholders.

Develop and document policies, procedures, standards, and guidelines related to identity and access management.

Experience in SSO, multi-factor authentication, SAML.

Experience in enterprise directory services integrations (Active Directory, LDAP, WS-Federation, SAML).

Perform detailed business analysis with technical delivery across multiple platforms and applications.

Experience in IAM services and concepts (authentication, authorization, provisioning, identity lifecycle management, etc.)

Communicated with external business teams to capture and troubleshoot as is and to be requirement details.

Assisted business users regarding OKTA product capabilities.

Created knowledge-based articles, sub-task stories, business requirement and standard operating procedure documents using Confluence, Word, Jira and Service Now applications

Experience with IAM, directory services, Active Directory, LDAP, Role-based access, and user permissions

Provided assistance with continuous documentation improvement.

Assisted customers and performed assessments in defining more streamlined process for existing IAM solutions

Ensure that only authorized users have access to critical IT resources

Interface with business clients, integration, operations teams to define requirements, deliverables, and provide the necessary expertise and support to ensure delivery

Manage schedules and plans to ensure timely completion of project deadlines and actively participate in decision making and other project management activities.

Provided necessary training to team members on IAM related tools and processes Continuously expand knowledge of security related tools, processes and procedures

Client

Cigniti Technologies

Duration

(11/2014) – (08/2015)

Designation

IAM Business Analyst

Responsibilities:

Implemented Single Sign On (SSO) that uses Service Provider initiated and Identity Provider initiated SSO.

Web Gates protect resources on Oracle HTTP Server (OHS) and authentication was provided by OAM.

Installed and configured Access Manager Policy agents and crafted policy rules to govern service access Policy Agent deployment.

Contributed to implementation, deployment and administration of Identity and Access Management (IAM) solutions, including user provisioning, role-based access control, authentication, and authorization.

Coordinated with Business Partners and Information Technology Application Groups to define Business Roles and Technical Roles and assisted in integrating these requirements into IAM solution.

Performed analysis of application data from HR systems, Active Directory domains and SOX applications to be integrated with IAM tool to identify required manipulation of use data into IAM Solution.

Provided Data Modification support to the implementation team during and post Go Live of each project phase.

Collaborated with the QA team to create Use Cases and Test Cases for User Acceptance Testing.

Collaborated with the Project Manager and Communication Analyst to create Training Plans and Materials.

Provided necessary training to team members on functionalities of the selected IAM tool.

Client

Invesco Ltd.

Duration

(04/2014) – (10/2014)

Role

IAM Business Analyst

Responsibilities:

Coordinated with Business Partners and Information Technology Application Groups to define Business Roles and Technical Roles and assisted in integrating these requirements into IAM solution.

Performed analysis of application data from HR systems, Active Directory domains and SOX applications to be integrated with IAM tool to identify required manipulation of use data into IAM Solution.

Created data mapping between HR systems, Active Directory and IAM Solution for user data consumption for User Lifecycle Management automation phase of the project.

Created data mapping between SOX applications and IAM tool for Application Onboarding and User Access Review automation phases.

Collaborated with the Technical Lead on creation of Application Onboarding Design during all phases of the project.

Identified and documented data normalization criteria for IAM tool data consumption.

Provided Data Modification support to the implementation team during and post Go Live of each project phase.

Collaborated with QA team to create Use Cases and Test Cases for User Acceptance Testing.

Collaborated with the Project Manager and Communication Analyst to create Training Plans and Materials.

Provided necessary training to team members on functionalities of the selected IAM tool.

Developed UML Use Cases, Activity Diagrams using MS Visio to understand the requirements.

Worked directly with software engineers to ensure clear communications on requirements and defect reports.

Client

TRIPOD Software Solutions

Duration

(08/2008) – (01/2014)

Role

IAM Business Analyst

Responsibilities:

●Involved in the initial phase of requirement gathering.

●Involved in preparation of Technical Design Document and Functional Design Document for OIM and OAM.

●Developing adapters to facilitate workflow execution.

●Developing scheduled tasks to achieve notification and reconciliation functionality.

●POC for migration from OIM 9.1.0.0 setup to OIM 9.1.0.2.

●Integration of the applications with OAM to regulate the centralized access for all the users.

●Configuration of Access Gates, Host Identifiers and linking Access Gates to the Access server profiles in the Access System console which was a part of the integration.

●Configuration of Policies in the Policy Manager which was responsible for handling the

●Authentication & Authorization, again as apart of the integration.

●Installed IDM suite (11.1.2.2.0).

●Integrated OIM &OAM 11g R2Ps2 with E-business.

●Analyzing the Requirement and Identifying the Test Scenarios for all the applications integrated with Oracle Identity and Access Manager.

●Involved in integration with IDAM with CRM, Active Directory, and Exchange Server 2007 etc.

●Involved in workflow testing (two level approval workflows) for all the applications integrated with Oracle Identity and Access Manager

Certifications:

OKTA Certified Professional

Sun Microsystem Certified Java Developer

Education:

Master’s in computer applications GPA: 3.3/4.0

References:

References will be provided upon request.

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