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Hospitality

Location:
O'Fallon, IL
Posted:
March 30, 2020

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Resume:

Kelly Wright

**** ***** **** **. *’Fallon, IL ***69 618-***-**** adcjkz@r.postjobfree.com

Education

Southern Illinois University Edwardsville (SIUE) Edwardsville, IL

Bachelor of Science in Business Administration Expected: May 2020

Management Specialization

Belleville, IL Southwestern Illinois College (SWIC) May 2018

Associates in Science

Professional Experience

Intern – FA Platform January 2020-March 2020

Wells Fargo Advisors St. Louis, MO

Identify and manage reporting schedules through Strategic Process Management

Use cross functional business collaboration and process improvement

Employment History

Guest Service Representative October 2018-November 6, 2019 Scott Air Force Inn Scott Air Force Base, IL

Greet and welcome all guests with a smile and professional conversation

Answer guest questions about hotel amenities and provide information

Coordinate with other departments to ensure all special requests are handled promptly

Process guest arrivals and departures per day

Responded to telephone and in-person requests for information, reservations, and simple requests

Completed shift reports each day detailing reservations, check-ins/check-outs, charges, and other information requested by management

Managed guest arrivals, including processing payments, noting requests, and issuing room keys

Laundry Worker June 2018-November 6, 2019

Scott Air Force Inn Scott Air Force Base, IL

Unload and load laundry in an efficient and a timely manner

Sort laundry according to style and type

Fold, press, and organize laundry up to quality standards

Environmental Services Technician December 2012-May 2016

Memorial Hospital Shiloh & Belleville, IL

Cleaned and organized office areas to make them presentable for incoming patients

Performed daily cleans by cleaning hospital rooms with attention to detail

Disinfected hospital rooms by completely stripping rooms of materials and sanitizing the entire area

Ability to multi-task with the goal of assisting colleagues and patients with their needs

Technical Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Smartsheet

Google (Docs, Sheets, Slides)



Contact this candidate