Kelly Wright
**** ***** **** **. *’Fallon, IL ***69 618-***-**** adcjkz@r.postjobfree.com
Education
Southern Illinois University Edwardsville (SIUE) Edwardsville, IL
Bachelor of Science in Business Administration Expected: May 2020
Management Specialization
Belleville, IL Southwestern Illinois College (SWIC) May 2018
Associates in Science
Professional Experience
Intern – FA Platform January 2020-March 2020
Wells Fargo Advisors St. Louis, MO
Identify and manage reporting schedules through Strategic Process Management
Use cross functional business collaboration and process improvement
Employment History
Guest Service Representative October 2018-November 6, 2019 Scott Air Force Inn Scott Air Force Base, IL
Greet and welcome all guests with a smile and professional conversation
Answer guest questions about hotel amenities and provide information
Coordinate with other departments to ensure all special requests are handled promptly
Process guest arrivals and departures per day
Responded to telephone and in-person requests for information, reservations, and simple requests
Completed shift reports each day detailing reservations, check-ins/check-outs, charges, and other information requested by management
Managed guest arrivals, including processing payments, noting requests, and issuing room keys
Laundry Worker June 2018-November 6, 2019
Scott Air Force Inn Scott Air Force Base, IL
Unload and load laundry in an efficient and a timely manner
Sort laundry according to style and type
Fold, press, and organize laundry up to quality standards
Environmental Services Technician December 2012-May 2016
Memorial Hospital Shiloh & Belleville, IL
Cleaned and organized office areas to make them presentable for incoming patients
Performed daily cleans by cleaning hospital rooms with attention to detail
Disinfected hospital rooms by completely stripping rooms of materials and sanitizing the entire area
Ability to multi-task with the goal of assisting colleagues and patients with their needs
Technical Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Smartsheet
Google (Docs, Sheets, Slides)