Analytical and proactive Business Analyst and Project Manager with 10+ experi- ence managing software development projects and maintaining improvement, maintenance and support activities of applications. Work Experience
IT Business Analyst/Project Manager Team Lead, Turkish Airlines Feb 2016 – Dec 2017; Feb 2019 – Present
I am leading and supervising IT business analyst and project manager team where we are maintaining projects, improvements and maintenance for sales office, call center and agency ticket sales solutions; agency process and data management application; and sales & marketing automation tool. I am responsi- ble for reviewing quality of agile-scrum/kanban team’s deliveries within time and budget boundaries.
Sales Solutions IT Manager (Deputy), Turkish Airlines Dec 2017 – Feb 2019
I manage Sales Solutions Directorate that is more than 30 IT people, when my manager is at maternity leave. I directly report to VP. I lead two development teams plus the above business analyst and project manager team. IT Project Manager/Business Analyst, Turkish Airlines Mar 2011 – Feb 2016
I have worked as Business Analyst and Project Manager in variety of software projects for sales solutions of aviation industry.
As an IT Project Manager, my core activities include: collaborating with inter- nal and external stakeholders to gather project requirements; tracking project timelines, deliverables, and budgets; assessing project risks and proactively resolving issues; conducting procurement processes.
As an IT Business Analyst, my core activities include: business need analysis and preparing requirement documents including use cases, mock-ups, activi- ty, sequence and ER diagrams; backlog refinement; RFI/RFP preparation; test scenarios and plans preparation; version management of applications; application support.
SAP Business Analyst, Turk Telekom (Telecommunication) Feb 2010 – Aug 2010
I work as Business Analyst in SAP BPC Project and Mobile Approval Project where I take role for business needs analysis and integration with SAP ECC and other systems.
SAP CO Business Analyst, Medyasoft
Jul 2008 – Jan 2010
Medyasoft is an IT company where support IT activities of Group Companies that operates in different sectors. I work as SAP CO Business Analyst in three SAP full cycle and two rollout projects. As an IT Business Analyst, my core activities include: business needs analysis; participation to “to be” process; customizing; integration with other modules; user training; specification development and doc- umentation; inventory follow up; report analysis and support consultancy service for 9 production companies and 14 sales companies after go-live in CO modules. Position held:
Team Lead for Business Analysts/Project Man-
Date of birth: 15.08.1984
Marital status: Married
Kayabaşı Mh. Safahat Sk.
Avrupa Konutları Başakşehir 2. Etap Sitesi
2B Blok D:1, Başakşehir
09/06 - 06/09 / Boğaziçi University
M.Sc. Degree. Industrial Engineering
09/02 - 06/06 / Bilkent University
B.Sc. Degree. Industrial Engineering
(Graduated with 3rd ranking)
Implementation of Software Projects
RFI, RFP Preparation and Tender
International Requirements Elicitation
and Scope Change Management Certif-
CBAP International Business Analyst
Course Certificate (IIBA – BAWorks)
SAP Certified Application Associate –
Management Accounting (CO)
TÜBİTAK Graduate Scholarship
Accepted for a Full Scholarship Educa-
tion Program at Bilkent University