Vincent Chiappone

631-***-**** adcjf1@r.postjobfree.com linkedin.com/in/vincentchiappone

Strategic Executive Operations Revenue Full P&L Oversight

Revenue Growth Strategist • Profitability & Operational Efficiency • Talent Development • Financial Management

Strategic executive and culture builder with 20+ years of success steering operations, revenue growth and financial management through defining, developing and implementing processes, structures and initiatives that meet organizational goals and profitability objectives. Transforms operations by clearly identifying root cause, championing a client-focused mind set, and fostering strong commitment to resolve issues. Skilled in developing and managing high performance teams, applying strong mentoring, coaching and training abilities to foster a cohesive and collaborative working environment. Contributes to business success through skilled resource management to achieve significant increases in cost efficiency. Rapidly establishes positive and highly productive relationships with internal and external partners, clients and key stakeholders.

Core Competencies

Budget Management P&L

Turnaround Strategy

Business Development & Sales

Strategic Planning & Analysis

Relationship Management

Cost & Expense Control

Team Leadership & Development

Process Improvements

Change Management

Stakeholder Relations

Strategic Planning & Analysis

HR & Talent Acquisition

Professional Experience

2019 – Present • MMG Inc

Consultant

Serve as consultant for a high-profile security company to assist in scaling the organization for future growth. Effectively recruit, hire, and train a staff of talented and high performing call center employees. Develop and implement a go-to-market strategy for non-governmental awards. Heavily involved in the creation of a new website as well as content development, in collaboration with outside vendors to better handle SEO and SEM. Drive the implementation of field mobile apps to ensure oversight of greater data and research gathering for client reports. Negotiated new real estate & software contracts. Lead & completed acquisition of competing entity.

2014 – 2018 • Renu Contracting & Restoration, Milburn Sales Co.

Chief Operating Officer

Delivered strategic oversight across this $80M+, three business unit construction and renovation company, managing sales, talent development and P&L. Oversaw direct reports including the Corporate Controller, Director of Finance, Executive VP of Field Operations, Sales & Estimating Manager, Payroll & HR Manager, Procurement Manager and a Warehouse Manager. Ensured strong management of procurement and supply chain operations to drive business growth forward.

Orchestrated bottom-line considerations including company vision, long-range strategic planning, operations controls, reporting procedures, and logistics to drive growth.

Catapulted sales over 50% by utilizing the most up to date technology.

Formulated and built corporate structure and operational policies and procedures for all three business units. (GC & Restoration, Milburn Flooring, & Sunrise Door Solutions)

Ensured corporate sales success, increasing gross profit margins, improving cash flow, and supporting business goal attainment by strategically establishing budgets and developing internal controls, cost accounting, procurement, vendor negotiations as examples.

Effectively modernized and transformed three underperforming business units, capturing consistent YOY revenue and gross profit growth:

Renu Contracting & Restoration: $28M at 8% gross profit (2014) to $50M at 21% gross profit (2018).

Milburn Flooring Co.: $10M at 27% gross profit (2014) to $20M at 44% gross profit (2018).

Sunrise Door Solutions: $6.6M at negative gross profit (2014) to $5M at 30% gross profit (2018).

Quarterbacked a culture shift from a small business mentality to one prioritizing structure with increased accountability.

Played instrumental role in growing revenue from $42M to over $80M during tenure.

“Vincent served as COO for the past 4 years, consistently achieving extraordinary results. His sense of vision coupled with his strong administrative skills has left our firm in an enviable position.” – Charles C., Chairman, R.M.S.

Proactively implemented a critical secure IT infrastructure where none had previously existed, upgraded technology/software, and initiated process automation.

Developed a compliance role to monitor numerous safety and regulatory requirements for business affairs.

Successfully negotiated with bank to increase lines of credit with reduced requirements.

2009 – 2014 • Richard Manno & Co.

Executive Vice President

Provided operational turnaround and business growth expertise for this supplier and manufacturer of Class C commodity fasteners. Recruited to steer company out of bankruptcy by overhauling and directing daily operations, corporate finance, and sales for a 20,000+ square foot factory and domestic fastener manufacturing process controllership.

Aided in bringing company out of bankruptcy, triggering a 40% increase in revenue ($6.5M to $9.8M).

Established long-term strategic plans, manufacturing process improvements, profitability enhancements and business development campaigns.

Conducted business value analysis and market research, pricing decisions, and established financial reporting systems.

Liaised with cross-functional engineering and programming departments on product development and capacity planning; collaborated with outside sales agencies (US and Canada), vendors, and suppliers.

Steered and managed all aspects of procurement thereby improving product costs and maximizing margins.

Devised operational standards for cost control, waste reduction, quality, and safety, ensuring complete and on-time delivery.

Played an integral role in the company attaining ISO 9001:9008 certifications.

Successfully decreased line item categories from 21 to seven by eliminating 6,000+ low/no-margin items.

Captured new opportunities for large distributors (McMaster-Carr, MSC, Fastenal, Grainger, and more) and managed pricing negotiations, resulting in annual percentage growth by 50%.

Increased on-time delivery to over 95%, catapulting client satisfaction, retention and referral business.

2004 – 2009 • Dominion Enterprises

District Manager (2006 – 2009)

General Manager (2004 – 2006)

Boosted profits through successful operational oversight across the Northeast region (NJ, NY, CT, RI, MA). Promoted in 2006 to oversee five General Managers in revenue / sales optimization and new product development.

Established budgets and goals while maintaining complete P&L accountability for $9M+ in sales.

Created new product lines, conducted market research to formulate long-range strategic plans, fostered industry and advertisement partnerships, and determined client requirements.

Transformed the NY market from worst to leading revenue generation position with an overall 50% increase.

Served as a national leader in electronic sales media and launched new web sites in addition to fostering professional development of managerial staff.

Increased revenues 112.5% from $1.6M in 2004 to $3.4M in 2006, while increasing net profit margins by 20%.

1998 – 2004 • Arch Wireless

District Manager

Recognized as three-time Presidents Club Award for ranking #1 in Sales and Operations. Ranked #5 nationally at time of resignation.

Education & Professional Development

Bachelor of Science, Management University of Phoenix

Stephen Heiman & Diane Sanchez, The New Conceptual Selling

Dale Carnegie, Achieving Success through Human Relations Skills

Anthony Parinello “Selling to V.I.T.O.” (C-level Executives)

Society for Human Resource Management (SHRM), 2016 – Present

Systems Utilized

Sage3oo; Powerterm; JD Edwards; McBell 6; RFMS; WinTeam; Paycom

Committed to driving exponential growth and business value through dynamic strategy, execution, talent development, process optimization and leadership.

40% Revenue Increase

ISO 9001:9008 Certifications Attained

50% Annual Percentage Growth

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