Service Representative Customer
Resume:
VISHAL SINGH
Address: ***,**** **** ******, ********* S7M0T3
Phone: 639-***-****
Email: ******.*******@*****.***
CAREER SUMMARY
Customer service representative with over 3years of experience . Excel in fast-paced changing work environments. Self motivated, hardworking and flexible scheduling .Quick study for new products, services and policies .Endeavour to conform to and exceed the standards set by management
WORK
EXPERIENCE
02/2018 - 03/2020
Automotive Sales Executive, Plati India Pvt. Ltd, Punjab India
Responsibilities:
Present, promote and sell products using solid arguments to existing and prospective customers
Demonstrating products and providing training to customers on products
Handle telephone inquires of all orders with accuracy and timeliness
Coordinate sales efforts with team members and other departments
Obtaining deposits and balance of payments from clients
Responding to complaint of customers and give after-sales support if needed
08/2011 – 02/2018
Automotive Mechanic, Saggu Motors, Punjab India
Responsibilities:
Examined work orders and discussed them with seniors
Identified mechanical problems of cars manually or by means of diagnostic tools
Repair and replace parts like piston rod gears, breaks and bearings using mechanical hand tools
Perform oil changes and installed a wide range of vehicle parts including starters, carburetors
08/2007 – 02/2010
Customer service representative,Kochhar Infotech Punjab India
Responsibilities:
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Accept and process customer payments
Meet personal/customer service team sales targets and call handling quotas
EDUCATION
2010 - 2011
Diploma in Mechanical Diesel, The Punjab State Board Of Technical Educational & Industrial Training
SKILLS
Clear Communication
Ability to multi task
Computer Knowledge
Data Entry
Effective listening
Problem solving skills
Ability to multi task
Contact this candidate