Manager Training

Hughan R. Bolton, SPC, RTE, CBAP, MSF

*** ********** **** ** **********, NH 03104 603-***-**** ************@*****.***

leadership summary

Accomplished Leader in Business Analysis specializing in maximizing business value, defining business needs, and aligning capabilities with business objectives in both an Agile and waterfall enterprise. Additionally skilled in enterprise agile transformations and creating high performance agile teams in organizations focused on delivering actual business value.

PROFESSIONAL EXPERIENCE

CGI – BURLINGTON, MA

senior consultant – Enterprise Agile Consultant & business architect Nov 2016 to Present

TJX, Agile Transformation (August 2019 to January 2020) Scrum Transformation Coach

Assist transforming and coaching 8 scrum teams

Provide scrum training throughout the transformation pivot

Co-facilitate ’Boot Camp’ event to synchronize the training information and prepare teams to start sprinting

Facilitate café sessions to provide post pivot support

Attend agile team ceremonies when applicable (daily standup, backlog refinement, sprint review, retrospective) and help align the team to Scrum

The Mentor Network, (June 2019 to Aug 2019) Business Analyst Lead

Facilitated defining business needs, requirements analysis and management for Accounts Receivable Workflow initiatives

Employed JIRA, Confluence, and Balsamiq to create and store high quality business documentation

Produced process flows, workflows, and mockups illustrating business expectations

Provided guidance to stakeholders and project team on good practices for better solution delivery

TJX, Agile Transformation (August 2018 to May 2019) SAFe Program Consultant

Assisted launching and coaching a 90 member and 125 member Agile Release Train (ART)

Provided continuous coaching support across 8 ART's during Program Increment Planning events

Provided workshops, content, and personal coaching to assigned ART’s on portfolio, program & team levels to ensure agile adoption

Facilitated agile team ceremonies when applicable (daily standup, backlog refinement, sprint review, retrospective)

Worked with RTE, attended ART and team ceremonies, and recommended guidance for continuous improvement in team capacity, user stories, system demo’s, collaboration, value delivery, and motion vs. completion

Created and presented content material utilized across the client’s Scaled Agile Transformation program

State of Massachusetts, Executive Office of Education (Feb 2018 to Jun 2018) Senior Business Analyst

Lead requirements management of School Interoperability Framework (SIF) SASID initiatives

Utilized Rational Team Concert (RTC) to create high quality user stories and store supporting documentation

Produced process flows, workflows, mockups, and data mapping analysis for SIF SASID implementation

Provided informal coaching to stakeholders on good practices (i.e. Business Analysis & Agile)

State of Massachusetts, MBTA (Mar 2017 to Jul 2017) Communications & Training Lead

Created and executed communications and training plan for 4,000 MBTA employees

Utilized various methods to communicate Announcements, Updates, and Reminders to a diverse population

Identified user groups, coordinated training delivery, and created supplemental training material

Provided options and recommendations for ongoing training post implementation

Managed the HRCMS content on the MBTA intranet ensuring employees can access current job aides, training materials, supporting links, and HRCMS forms to assist them in the Time Reporting process

Assisted providing post implementation field support to various MBTA facilities around the Boston area.

State of Massachusetts, Early Education and Care (Nov 2016 to Jan 2017) Business Analyst Lead

Created and presented requirements elicitation, analysis, documentation, and management approach to project team

Identified, analyzed, and documented data migration and integration requirements for LEAD project

Lead analysis to determine the additional data elements required for the LEAD application

Created decommission strategy for EEC legacy applications

FIDELITY – MERRIMACK, NH

strategic investment products and data, system analyst (Contractor) may 2015 to Sep 2016

Partnered with Solution Delivery Business Analyst to understand epics & user stories, reviewed Jira entries to ensure complete business requirements, and identified and mapped use cases through technology solutions

Documented end to end systems analysis and design used to facilitate conversation and solution activities

Coordinated across the technical organization to ensure integration of different applications that allows Fidelity to meet business partners and customer needs

Worked collectively with the Quality Assurance and Business Acceptance Testers to provide assistance with identifying use case criteria and an end to end test plan

Provided support across the organization to both business and technology providing subject matter expertise when problem solving issues arise

Proactively worked with Platform Architecture and Data Architecture to resolve technology gaps and identify solutions

STATE STREET CORPORATION - BOSTON, MA

Finance Change Management Operations, Business Analysis Manager / PM – AVP

Oct 2006 to Feb 2015

Lead, planned, and conducted complex analysis to define Business Partner needs and recommend solutions to realize organizational goals for medium to complex Agile Finance projects

Owned the enterprise analysis and created business cases for new agile initiatives across Budgeting and Forecasting, Management Reporting, Greenbook, and Regulatory Reporting domains

Acted as product manager and/or scrum master on agile team and facilitated team ceremonies (daily standup, backlog refinement, sprint review, retrospective)

Created test strategy, test plans, and managed User Acceptance Testing of business processes

Coordinated, delegated, and managed business analysis tasks on corporate finance projects and allocated support to other team members

Implemented Spotfire Business Intelligence reporting across Finance business partners: Responsible for creating the pilot group, coordinating Spotfire training, establishing the business process, documenting all SOP’s, gathering requirements, and developing User reports, and assumed the role of Administrator.

Project managed multiple projects ranging from $20k - $2mm and coordinated implementation activity

EDUCATION

Scaled Agile Framework (SAFe) - Boston, MA

SAFe Release Train Engineer (RTE) (July 2019)

Scaled Agile Framework (SAFe) - Boston, MA

SAFe Program Consultant (SPC) (January 2019)

SAFe Scrum Master (SSM) (January 2019)

SAFe Product Owner/Product Manager (POPM) (January 2019)

SAFe Agilist (SA) (January 2019)

International Institute of Business Analysis (IIBA) - Boston, MA

Certified Business Analysis Professional™ (CBAP®) (September 2016)

Southern New Hampshire University, Graduate School of Business - Manchester, NH

MBA: November 2003; MSF: August 2005

Bryant College - Smithfield, RI

BS Business Administration (1998); Major: Finance; Minor: Psychology

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