Administrative Assistant Customer Service
Resume:
April White
adciw9@r.postjobfree.com
Rockford,Il.61101
Education
Professional Development
Quality Organization and Service
Accounting
Economic Principles
Honors and Awards
Honor Roll 08/18
3.7 GPA
Independence University
Associate Degree in Business Management and Accounting of Applied Science 01/18-08/19
Gateway Technical College - GED 01/13 – 11/13
PROFESSIONAL SUMMARY:
Skilled in customer service, Microsoft Word, Excel, and Power Point
Able to resolve conflict in a professional manner
Commitment to excellence and dedication to achieve assignments and goals. The ability to learn quickly, work under pressure, and meet multiple demands. Power to motivate others, compatibility with all types of people.
Commitment to excellence and dedication to achieve assignments and goals. Ability to learn quickly under pressure. A productive team member and can work independently. Skilled in video conferencing : Zoom and Webinar.
EXPERIENCE:
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Conducted orientations for new clients
Completed and scanned 50 and more purchase orders daily
Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.
Load materials and products into package processing equipment.
Inspect and remove defective products and packaging material.
Answer questions regarding the store and its merchandise.
Work History
Receptionist Urban League 07/12 - 10/12
Receptionist First Step Services 11/11 - 03/12
Administrative Assistant DVR 09/10 - 04/11
Dock Worker Avon 06/04 - 12/04
Package labeler Spherion 12/03 - 03/04
United States Marine Corps United States Marine Corps
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