DIEM NGUYEN
adciv4@r.postjobfree.com
linkedin.com/in/diem-nguyen-tx
Greater Houston Area
Summary
A result-oriented Software Developer with 16+ year experience leading full life-cycle software development projects. Successfully implemented new applications and major releases, and responsible for three successful application/database migrations. Experience with multiple applications including payroll funding, resource staffing, inventory management, and Enterprise Resource Planning (ERP). Industry experience includes oil & gas and staffing services.
Experience
Link Staffing – Houston, TX Feb 2007 – Jan 2020
Software Manager
Responsible for designing, developing, testing, troubleshooting, and implementing software applications that satisfy complex and core business requirements. Led cross-functional teams to complete projects.
Designed and executed test cases, analyzed and validated output, and documented results.
Customized staffing software/payroll funding to improve business processes and efficiency.
Implemented automated scripts such as secure file transmission to the financial institution, automating PosPay and direct deposit transactions.
Performed database administration tasks including backup/recovery, performance optimization, and space management.
Optimized database queries using native monitoring and troubleshooting tools. For example, reduced one procedure response time from 5 minutes to 10 seconds.
Provided ongoing maintenance of production systems, such as implementing table and code updates to support annual tax changes.
Provided support for the production systems, including root cause determination such as data integrity or code anomalies. Led detail design for bug fixes.
Designed, outlined and developed migration paths for on-premise applications. Implemented successfully two major applications/databases migrations.
Weatherford International Ltd – Houston, TX Jun 2004 – Feb 2007
Software Developer/Analyst
Designed, developed, implemented, and maintained an internal web-based application used by over 100 employees for organization to improve the business operational efficiency and provide core business functions with planning, inventory, service and repairs for oil and gas industry. Solution processed over 1,500 orders per year, including planning, new orders, service and repair orders, and inventory management resulting in significant business efficiencies.
Led a six-month application conversion, migrating three years of data from a legacy internally-developed web-based application to SAP. Led global teams throughout the conversion process, including data mapping, data cleanup, and data validation. Championed timely resolution of project issues to adhere to the established timeline.
DIEM NGUYEN
adciv4@r.postjobfree.com
Major Accomplishments
Winner of the 2011 President’s Award for outstanding achievement at Link Staffing.
Completed three major software migrations including data mapping, data conversion, and implementation.
Designed and developed Affordable Care Act (ACA) administration program at Link Staffing to integrate legal compliance requirements into standard operating procedures.
Certification
SQL Server: AlwaysOn Availability Group and Failover Cluster Instances - Setup and Configuration
SQL Server Performance Tuning and Optimization
Office 365 Sharepoint Online: Administration and Configuration
Technology Expertise
Microsoft SQL (SQL Server Management Studio, SQL Profiler)
SQL Server Reporting Services (SSRS), Report Builder
Javascript
ASP
IIS Server
DBA
VBA
Education
Bachelor of Science, Computer Science
University of Houston – Houston, TX