A highly competent Program & Delivery Manager; with professional and strong

technical Project-management experience and great potential in key areas. Integrity and commitment are my adages

Strong capability in developing a trustful relationship with clients and customers as a key success for business expansion and continuity. Ability to stimulate my teams to sustain motivation and loyalty. Customer spirit attitude Personal Details

Mobile: +491*********

Phone: +493*********

adciqd@r.postjobfree.com

https://www.linkedin.co

m/in/lotfi-ayadi-

20399663/

Address:

Innsbrucker Str.25 –

10825 Berlin

Skills:

Program & Delivery

Management,

Strategy, Budget

CIO Advisory

IT/Telco/BSS/OSS/WE

DM/SDH, Cloud,

Infra-FTTX

Leadership &

Sustainability

Agile/Kanban/WF

Transformation/digit

alization

DB migration – DC

MSA/SLA, Bid

Languages:

French/Arabic:

Mother tongue

English: Fluent

German: B2 level

Italian: B2 level

Others:

French Citizen

Dive Master

Instructor

Berlin Marathon

runner

Mr. Lotfi Ayadi

Program & Service Delivery Manager – PMP-MBA

Education:

2016: MBA Leadership and Sustainability Business -- Cumbria University, UK 1989: Dp. Engineer Computer Science - IMT Atlantique, France 1984: Electronics Engineer Diploma – Sup’Com, Tunisia Experience:

CIO Advisory & Program Manager - UniCredit Services – From 06/2019 to 02/2020

IT program management with leading IT/financial service providers and supervising complex programs

Stakeholders Expectations fulfilment and Escalation Management

Reporting to C-Level (committees/PRB)

Follow up deployment and rollout programs with focus on the triple constraints

Program control teams and guidance including coaching - through all project phases- IT-Transformation/Digitalization

Customer Project Manager - Dynacommerce – From 12/2017 to 04/2019 One Sales Foundation - VF Germany

IT Project & Service Delivery Management of the triple constraints-WF/Agile

E2E responsibility towards VF Germany – Transformation/Digitalization

One Sales Foundation Program delivery & deployment & DB migration Operation & Program Manager - Huawei – From 09/2016 to 10/2017 - BSS/OSS - VF Germany

IT Project & Service Delivery Management of the triple constraints-WF/Agile

Head of operation service solving VF escalated issues with full commitment

Leadership and direction to the Huawei Operation teams (Onsite & Offshore) for the Live Production Environments

Strengthen the capability of the Huawei Operations team and its output in terms of Quality of service & process improvement, deployment & DB migration Technical & Program Manager - Nokia – From 01/2013 to 06/2016 PS-Core – IP/FTTX – PCS- IT WDM/SDH-– Ooredoo North Africa

IT Project & Service Delivery Management of the triple constraints-WF/Agile

Manage programs and Operation activities, monitoring risks, claims, quality assurance, reporting to C-Level.

Business planning for Service Products- Functional & NFR project implementation Program & Operation Manager – Redknee (Optiva) – From 01/2013 to 09/2015 BSS/OSS – Ooredoo - VF

In charge of Unified/IN Charging and Billing Program and Care & Operation (BSS/OSS) + DB migration

Reporting to C-Level (committees/PRB)

Coordinate customers offers, provide cost estimation and validate the scope of work with Sales

Follow up deployment and rollout programs with focus on the triple constraints (Schedule, Cost, Scope)

IT & HW Commissioning (Security, B&R, OSS ERP Assets, Performance, Configuration, integration Service Account & Project Manager – Siemens/NSN – From 10/2004 to 12/2012 BSS/OSS – Bouygues Telecom - SFR- Vodafone – Ooredoo- Group Zain – MTC Touch

Project & Service Delivery management

Offer quotation and BID Support of the project services

BSS/OSS Deployment, Rollout and Integration & DB migration

Transparent project reporting (project progress, cost and technical reporting) and milestones achievement in terms of schedule and deliverable quality

IT & HW Commissioning- Security, B&R, OSS ERP Assets, Performance, Configuration, integration Senior Customer Support – Orga Systems – From 11/2003 to 07/2004 BSS/OSS – SFR

Hotline & customer remote support

Problems & Emergency handling, service restoration

Customer relationship management

Technical project leader - Alcatel – From 06/1999 to 10/2003 - Billing Server- SFR/Bouygues Telecom

Billing Server adaptation for the French market (Development, Testing & integration)

Daily responsibility for the supervision of the project deployment team

Network Integration – LAN/WAN- CISCO Switch - & DB migration

Problems & Emergency handling, service restoration

Customer training & operation support

Technical project leader - Alcatel – From 09/1989 to 06/1999 – WDM/SDH/X-Connect-FTTX – France Telecom

Real time SW development & System Integration in the ATM -WDM/SDH - X-Connect

Responsible of Test and Integration activities related to SDH & WDM equipment for Fixed Network

OO modeling of PDH/SDH/WDM & X-Connect equipment for Fixed Network

Technical Project leader in GSM/GPRS/UMTS area

Network Engineer - Telecommunication Ministry – From 09/1984 to 07/1986

Network management optimization and system architecture

SW development & Network Integration

Contact this candidate