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Sr. operations and project manager

Location:
Canela, Rio Grande do Sul, Brazil
Posted:
March 29, 2020

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Resume:

Teo Borzone

CURRICULUM VITAE

Contact details: Canela, RS, Brasil.

Phone N : +55-54-991**-****

Email: adcipg@r.postjobfree.com

Skype: teofreeride

Nationalities: Argentinian / Italian

Abilities/experience

Operations management.

Logistics management.

Health & safety management.

Staff management.

Project management.

Project development.

Project finance management.

Snow, Theme and water park

management.

Indoor snow park specialist.

P&L management

General management.

Maintenance & facilities management.

Staff development.

Business strategist.

Problem solver.

Crisis management.

Risk advisor and management.

Board reporting.

Emergency management.

Budget planning and management.

Business compliance management.

EMPLOYMENT HISTORY

Period: December 2015 - Current.

Employer/company: Snowland www.snowland.com.br

Role: Sr. Projects manager.

Key responsibilities:

Manage and direct all project

teams

Propose, analyze and prioritize

investments and projects.

Create and manage 24-month

investment, projects and

construction cycle plans.

Work as part of the CEO s

committee to ensure smooth

communication within all the

projects in the company.

Finance and budget plan and

management.

Research and development.

Liaison with global companies to

look for solutions, services and

products.

Work with authorities to approve

all legal projects.

Company s development and

strategies management.

Forecasting and budgeting for all

projects and involved departments.

Contract development and

management.

Big scale ($50m+) project

management.

Presentation and reporting to

board of director and investors.

Contractor management.

Health & safety management and

compliance.

Logistics and operations

management and compliance.

Snow park, theme park and

general attractions development,

construction and operation

expertise.

Business plan development,

projection and forecasting.

Period: April 2013 – December 2015.

Employer/company: Snowland www.snowland.com.br

Role: Operations and health & safety manager.

Snowland is America s (continent) first indoor snow dome. I was part of the founding team that built and setup the park. I was solely responsible for the construction and implementation of all the operations and day-to-day park management once it opened. It is now receiving over 360,000 visitors (2.3m visitors since opening in Oct 2013) I was responsible for overseeing, hiring and training 200+ staff members, including setting up a Snow academy in a country without Snow and without snow-professionals.

Key responsibilities:

Responsible for building the

operation from the ground up for

opening.

Responsible of all man

management aspects, such as

rostering, wages, hiring, reviews,

etc.

H&S officer and responsible for all

forms of safety and security, as

well as compliance of local laws.

Yearly budgeting and planning for

all operational departments.

Member of the senior planning

committee.

Responsible for planning and

executing all in-snow-maintenance

(snow groomer, lifts, snow

making, new projects, etc).

Development of new techniques

and technologies to improve the

park s operation.

Implementation of new

attractions & equipment.

Responsible for leading all

development work following

opening including remodeling all

the necessary areas to improve

the park s functionality.

Responsible for selecting all ski

and snowboard equipment and

placing the required orders.

Board reporting for safety,

projects, investments and

operations.

Development & planning for all

security systems and procedures.

Development, planning and

implementing all safety systems,

procedures, checklists, equipment,

structures, etc.

Key achievements

Snowland’s has presented me with various challenges throughout the start-up phase and continues now that we’re focused on refining and improving the running of the park as well as the development of new attractions, always looking to improve the service offering in the guest experience.

One key achievement which I am immensely proud to have been a part of is the overall opening of Snowland in South America. No company has done this previously. In my operations manager role I had to train and develop a very inexperienced team and today, 5 years later, part of that initial team is still working at the company and are proper snow professionals now (including 3 current managers).

Awards

In 2015 and 2017 I received an award by the CBDN (Brazilian confederation of Snow Sports) for my work on developing the snow sports in Brazil.

In August 2018 I was officially named as one of the senior professionals in Brazil s committee to develop, write and implement 7 new laws for water, theme and snow parks. Period: July 2007 – September 2012.

Company: Snowplanet LTDA, Auckland.

Role: Operations/projects manager

At Snowplanet I progressed through different roles. I started working as an attendant when I first arrived in New Zealand, and shortly after I was moved into an operations Manager position, where I was in charge of managing the daily operations of the park including Health and safety, snow operations, maintenance, customer service as well as the management of all projects.

Key responsibilities:

Day to day running of the park.

Fulfil Duty management roles

when required.

Health & Safety officer.

Fire and emergency.

Fulfil duties as ski race coach and

ski instructing when necessary.

Operations management (rentals,

reception, snow school,

maintenance).

Wages and HR management (for

operational departments)

Purchases and projects manager.

Snow maintenance (including snow

groomer, lift maintenance, snow

production)

Product development.

Project management. (from

conception to execution).

Senior first aider and emergency

committee leader.

Monthly operations report to the

board of directors.

Overall event management.

Key achievements

Successfully dealt with the ongoing management of Snowplanet. Further to this I am particularly proud of introducing new systems and processes whilst I was there which improved the overall performance of the park. These new systems and processes contributed to improved customer satisfaction and visitor ship numbers. I was also instrumental in reviewing the internal policies and procedures concerned with health and safety which resulted in a significantly improved ACC rating and reduced the levies for Snowplanet. ADDITIONAL INFO

Trainings & courses

Project management, people management, sales training, communication training, customer service.

First aid: Pre-hospital (St. John,

New Zealand) Mountain rescue

(Peak safety NZ).

Ski instructor level 1 (NZSIA).

Risk assessment & crisis

management – Doug Stagner (Sea

world parks vice-president).

Snow groomer operations (Prinoth,

Pisten bully, T endorsement in my

NZ driver s license).

Senior leadership – Prof. Jefferson

Leonardo (Brasil).

IAAPA Professional.

Languages

English (fluent), Spanish (native/fluent), Portuguese (fluent), Italian (intermediate). Abilities

Problems solving.

People management.

Professional development.

Strategist.

MS Office (Project, Excel, Word,

Power Point, Outlook)

Analyst.

Risk assessment.

Operations and logistics

management specialist.

Skilled negotiator.

Skilled networker.

Easily adaptable.

*Previous jobs, References and individual job descriptions available on request.



Contact this candidate