Solution Director

Chad Anderson, PMP

Coon Rapids, MN adcioh@r.postjobfree.com Cell: 612-***-****

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Career

ThreeBridge Solutions October 2018 – March 2020 (Merged with LiftPoint Consulting) Solutions Director

• Second in command of Smart Data Division to Solution Partner including resource management o Project Managers, Business Analysts, Architects, Developers, Data Scientists, Data Analysts, and BI Developers

• Partnered with client teams and internal stakeholders to ensure all Smart Data Projects were completed o Business Intelligence (BI) Reporting, Data Management, Advanced Analytics, Data Warehousing, and Data Security

• Developed new solutions for clients to allow them to access their data in ways they previously were unable including o Cloud Based Enterprise Data Warehouses, BI Dashboards, Enterprise Data Hubs, Data Integrations, Marketing Segmentation, Data Strategy, Advanced Modeling, and Machine Learning

• Streamlined internal IT and IT security efforts to maintain HiTrust standards

• Built internal processes for project management, and core repeatable projects

• Partnered with clients to transform their business to take advantage of digital technologies

• Launched internal dashboards for stakeholders providing visibility to the financial performance, resource utilization, project status, and pipeline allowing visibility across company LiftPoint Consulting January 2015 – October 2018 (Merged with ThreeBridge) Sr. Director, Project Management & Security

Director, Project Management

• Established and lead PMO for company

• Established and lead IT function utilizing internal and outsourced teams

• Achieved HiTrust Certification

• Implemented IaaS, and SaaS vendors to ensure internal effort was shifted to value-add business

• Managed high-impact projects; high value clients and/or high-risk projects

• Devised a new product using behavioral economics creating a new business unit

• Performed Business, Marketing, IT, Data, and Project Management consulting with companies ranging from small non- profits to Fortune 5 companies

Buffalo Wild Wings June 2008 – January 2015

Director, Project Management Office

Sr. Project Manager

Project Manager

• Established and lead IT and Enterprise PMOs

• Implemented and oversaw IT governance including PCI, and SOX audits and risk mitigation efforts

• Headed large scale projects including

o Back office system replacement, POS replacement, ERP implementation, HRIS projects, restaurant wide network replacements, international rollouts, pay card implementation, enterprise BI reporting, franchise implementations, acquisitions, rolling out locations to California, network replacements, disaster recover and business continuity plans, data center relocations, and other projects

Best Buy May 1994 – April 2008

Project Manager

Senior Retail Programs Coordinator

Merchandising Project Coordinator

District Project Supervisor

Various Retail Positions

• Directed new store opening program, remodel program, and special tests for the Goods Not for Resale team

• Implemented process improvement, system improvement, new system implementation, and reporting projects o Inventory management, production forecasting, order placement process, BI Reporting, and Lean Six Sigma projects

• Supervised help desk support team

• Directly supervised project implementations in retail stores company wide

• Managed retail teams

Personal Objective

It is my objective to improve each day, in any way, so that I keep growing as a person. Chad Anderson, PMP

Coon Rapids, MN adcioh@r.postjobfree.com Cell: 612-***-**** 3/27/20

Strengths

• Strategic

• Analytical

• Learner

• Achiever

• Individualization

Certifications

• ITIL Foundation V3 (ITIL)

o April 2013

• Certified Product Owner

o July 2012

• Certified Scrum Master

o July 2012

• Six Sigma Black Belt (CSSBB) – Retired

o November 2010

• Project Management Professional (PMP)

o November 2008

• Lean Six Sigma Green Belt (CLSSGB)

o July 2005

Top Accomplishments

• Established project management practices and created PMOs at companies where formal project management did not exist o EPMO at LiftPoint Consulting and Buffalo Wild Wings o Divisional PMO at ThreeBridge Solutions

o A departmental PMO at Best Buy

o Measured the project value to ensure that we delivered the intended outcomes

• Oversaw all IT functions, governance, and strategy at LiftPoint Consulting resulting in: o A 42% reduction in IT spend

o Improved help desk ticket time by 63%

o Ticket reopen rates to 0%

o Moving to an uptime rate on infrastructure above 99.9% o Made IT services a background function so that Team Members didn’t notice IT functions were happening

• Established formal IT governance, including initial process and policy creation at ThreeBridge Solutions, LiftPoint Consulting and Buffalo Wild Wings

• Obtained annual compliance certifications including HiTrust, PCI, and SOX at LiftPoint Consulting and Buffalo Wild Wings o Passed the company’s first PCI audit within 90 days of accepting responsibility for IT compliance at Buffalo Wild Wings

• Oversaw the effort to develop, test and implement a new product within a Fortune 5 company

• Spearheaded the project to combine 16 disparate data sources with no common fields to allow a Fortune 5 company to get a complete picture of their business for the first time through dashboards taking weeks out of the manual processes that existed prior

• Consulted directly with C-Level leaders to uncover consumer insights through consumer segmentation, and machine learning modeling projects

o Allowing one company to obtain double digit comp sales growth 6+ consecutive quarters

• Negotiated a $26MM contract for Buffalo Wild Wings to replace in-restaurant systems & hardware o Allowing a unified platform that shared data in near real-time versus daily and weekly batches

• Directed process improvement projects at multiple companies o Projects at Best Buy reduced the cost to open new stores by over 17% by

§ Improved the accuracy of the parts sent

§ Improved the process of designing, kitting, and shipping parts

• Mentored and developed Team Members to allow personal and career growth o Helping these leaders to become IT and project management leaders with titles including Director of IT, Director of PMO, and Sr. Manager

• Orchestrated the project that successfully saved a multiyear project for a client. A big 5 consulting company had the project for 18 months before we were brought in for additional capacity. We successfully joined the project and within one month took over the project and completed the project within 4 months.

• Implemented a large cloud based HIPPA compliant data warehouse for a medical insurance company after 4 previous companies were unsuccessful in completing the project Chad Anderson, PMP

Coon Rapids, MN adcioh@r.postjobfree.com Cell: 612-***-**** 3/27/20

Years of Experience

Agile Scrum Projects 6 Years

Business Continuity Projects 5 Years

Business Development 6 Years

Business Intelligence Reporting 10 Years

Cloud Based Data Warehousing 5 Years

Company Wide Policy Changes 10 Years

Data Analytics Projects 5 Years

Data Center Projects 3 Years

Data Integration Projects 12 Years

Data Warehousing Projects 11 Years

Divestment and Acquisition Projects 5 Years

ERP Projects 4 Years

Franchise Deployment Projects 2 Years

Help Desk Projects 3 Years

HiTrust Certification 4 Years

HRIS Projects 4 Years

Identity and Access Management 2 Years

Information Technology 22 Years

Infrastructure Projects 8 Years

International Projects 7 Years

Inventory Management Projects 6 Years

ISO Projects 3 Years

IT Compliance Projects 12 Years

IT Security 12 Years

IT Systems Projects 17 Years

Lean Six Sigma Projects 13 Years

Low Voltage Projects 5 Years

Multi-Level People Management 8 Years

New Market Entry Projects 2 Years

New Store Opening Projects 12 Years

NIST 800 Projects 1 Year

PCI Certifications 6 Years

People Management 28 Years

Physical Implementation Projects 5 Years

PMO 16 Years

PPM Systems 14 Years

Process Improvement Projects 15 Years

Product Management 11 Years

Research and Development Projects 2 Years

Remodel Projects 12 Years

Restaurant Systems Projects 7 Years

SOX 7 Years

Strategic Planning 11 Years

Telecommunication Projects 2 Years

Testing and QA 22 Years

Training Projects 3 Years

Waterfall Projects 22 Years

Website Projects 3 Years

Industry Experience

Banking/Financial Services 5 Years

Healthcare 5 Years

Information Technology 22 Years

Insurance 6 Years

Manufacturing 6 Years

Marketing 5 Years

Restaurant 7 Years

Retail 19 Years

Skills

• Change champion

• Critical thinking, analytics, and problem solving

• Cross functional leadership

• MS Office

o Word, Excel, PowerPoint, OneNote, Project,

Visio, Teams, SharePoint, Planner, Access

• P&L management, cost control and management

• People management

• Portfolio, program, and project management

• Presentation

• Process engineering

• Project management methodologies

o Waterfall, Kanban, Lean, Six Sigma Agile Scrum,

Prince2 (1 Project), ScrummerFall (Waterfall and

Agile Scum combined)

• Project management software

o ServiceNow, Clarity, Jira, Confluence, Project

Server, MavenLink, Basecamp, and home built

• Quality management

• Resource management

• Risk management

• Strategic planning

• Time management

Contact this candidate