Damir Benko
Newmarket, ON
adciej@r.postjobfree.com
Objective To provide excellent Customer Service and advance Company performances through continual improvement
Branding
Strong organizational and analytical skills
Ability to work on multiple projects from development to conclusion
Results orientated; proactive; creative
Excellent communication skills
Ability to influence at all levels; coach, train and build cross-functional teams
Superior problem solving and project management skills
Work Experience
Yard Manager – Ontario
Rinox Inc., Schomberg, ON
June 2018 – present
Successfully transformed local Company image to a viable and profitable market competitor
Listening to needs for Quebec based manufacturer of Landscape and Construction materials, Sales, Business Development and regional Distributers, provided timely and accurate support
Implemented loss prevention strategies
Major overhaul to Office procedures and technical support
De-escalated tensions; promoted Customer satisfaction, retention and advanced sales for KPIs
Reduced Customer wait times – staged/labeled outgoing orders
Created Inventory logs, shipping and receiving logs; updated Customer data base and filing systems, both hard and soft copies
Liquidated or returned damaged, obsolete and questionable materials
Advanced requirements for Quebec Office and Business Development through daily and weekly detailed Sales, Inventory and Movement reports
Implemented strategies proved successful with high degree of accuracy for Accounting and Invoicing from collected Data
Open Order Reports reduced exponentially, verified through signatures, names and delivery dates or pick-up dates.
Project Supervisor
Stratosphere Quality – Greater Toronto Area, ON
2016 – 2018
Leadership role accountable for individual and team performances in achieving Quality control objective
Collected and Measured KPIs for Customer and Employer
Provide superior Customer service to Tier 1 auto Quality concerns
Common sense approach to problem solving; logical and methodical
Extreme emphasis on all Health and Safety concerns; issue PPE and enforce; Lead pre-shift meeting reminding of safety awareness – 360 ֯ pre-shift worksite inspection; Notify site customer of concerns and remedy.
Supervise Quality Inspectors and multiple Projects – up to 30 Inspectors, team leaders, project supervisors; multiple buildings and/or locations
Write and Publish Work Instructions for each project as per requirement including Health and Safety
Hire, train, coach, motivate, audit, evaluate and discipline associates; audit work flows
Ensure sorting/containment of non-conforming parts is accurate
Inform cross-functional teams of findings in real time via e-mail, charts, and other resource evidence
Report shift results to Customer and Employer; Pareto Report, Photos and other documents
Record timesheets for each employee per project per shift
Report and manage Incidents, near misses and safety infractions.
Shipping and Receiving
Spinnaker Industries – Newmarket, ON
2014 – 2016
Forklift operator for HVAC manufacturer involving wide sheet metal skids, machines, adaptors, steel and lumber supplies; move goods around plant in Safety First manner to storage and Production’ inventory control and cycle counts; work outside in all weather conditions; load machines onto flatbed and into dry vans
Shipping and Receiving Manager
LHM Technologies – Woodbridge, ON
2006 – 2013
Head shipper-receiver for an Aerospace manufacturer, ISO 9001 AS 9100C
Determine method of shipment; Schedule distribution of goods; Schedule transportation conveyances both manual and on-line as per Customer requirements
Prepare bills of lading, invoices, Customs and other shipping documents; Deliver goods to Vendors for processing or final to Customer; Design, manufacture and assemble containers and crates
Inspect and verify incoming goods against invoices or other documents; Assign unique RM number to receivables in MS Access and record in JobBoss ERP against PO. Record shortages and reject damaged goods; Returns
Route goods to appropriate storage areas; Pack goods to be shipped as per ISO requirements; Apply appropriate corrosion protection to product
Safely operate various size counterbalance and overhead crane
Affix identifying information and shipping instructions on shipments; Oversee loading and unloading of goods; Order supplies
Collect and dispose of expired HAZMAT waste
Proficient with JobBoss, MS Office, Excel, Access, Outlook and other internet technologies
Laser engraver, Driver, Industrial cleaner
Joint Health and Safety board member since 2008
Education
BA – New York University, Wadhams Hall Seminary College,
Ogdensburg, New York, USA