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Food Safety Customer Service

Location:
Alameda, CA
Posted:
March 29, 2020

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Resume:

EDUCATION

Cornell University, College of Agriculture and Life Sciences, Ithaca, NY

Bachelor of Science in Food Science - Science Emphasis. GPA: 3.78

Minor in Business

De Anza College, Cupertino, CA. GPA: 3.91

Jan 2016 – Dec 2018

Jan 2014 – Dec 2015

HONORS/

AWARDS

Dean’s List for 4 years • National Association of Flavors and Food Ingredients Systems Scholarship 2018-2019 • Western New York Institute of Food Technologists (WNY IFT) Undergraduate Scholarship 2016-2017 • Member of Phi Theta Kappa Honor Society • Credit Award, Australian National Chemistry Quiz by RACI 2012

Food Analysis • Nutrition • Food Safety Assurance • Food Chemistry • Sensory Evaluation of Foods • Food Engineering • Food Processing: Unit Operations, Food Packaging and Dairy Food Processing • Product Development • Food Microbiology • Introduction to Wines • Financial Accounting • Finance • Marketing • Food & CPG Industry Dynamics • International Trade and Finance • Macroeconomics • Intermediate Microeconomics Theory • Statistics

RELATED COURSEWORK

RELATED EXPERIENCE

Quality and Operations Coordinator (05/2019 – Present)

Armanino Foods of Distinction, Inc., Hayward, CA

Quality Assurance:

Review control specifications and standards for finished products during daily production. Evaluate co-packed products

Update and conduct internal audit on food safety and quality programs: Allergen control, GMP, Recall plan, Food Defense etc. - work closely with Production supervisor and Sanitation Supervisor

Prepare for BRC audit

Issue COAs and provide product specifications and other QA documents to customers - communicate with R&D and Customer Service

Manage suppliers program, maintain relationships with vendors and co-packers, keep all documents up-to-date and complied with current FDA regulations

Operations:

Communicate with Sales to schedule production accordingly; Determine raw and packaging materials requirements

Manage inventory of raw materials in on-site warehouse and finished products at outside warehouses, monitor by weekly cycle counts

Issue POs to purchase materials, Execute transfers for ingredients, Coordinate deliveries to Warehouse

Issue staging tickets for daily production

Food Technologist Intern (01/2019 – 05/2019)

Mattson, Foster City, CA

Product design, Menu design, Product research and development: ideation, trend searching, market research data analysis

Functional Ingredient applications: read scientific research papers

Manufacturing process development

Coordinated and analyzed results of Consumer testing: CLTs (Central Location Testing), HUT (Home Use Testing), Internal Sensory Panel, Focus groups

From bench-top to pilot plant, full commercialization for clients on a wide range of food and beverage products

R&D Intern (07/2017 – 12/2017)

Bimbo Bakeries USA, Greenwich, CT

Formulated and assisted development from bench to production scale for new products/ product improvements (cost savings, clean-label ingredient replacements, texture and flavor optimization) for breads, bagels, sandwich thins, English muffins

Worked cross-functionally with Manufacturing, Purchasing, Marketing Departments

Performed analytical tasks: pH, water activity measurement, texture analyzing

Conducted shelf life studies on finished products

Participated and documented sensory scoring sessions.

Undergraduate Research (09/2016 - 05/2017)

Rizvi Lab (Food Engineering Lab), Cornell University, Ithaca, NY

Formulated and extruded vegetable based ingredients by innovative technology: supercritical fluid extrusion (SCFX) to make nutritious snacks. Analyzed characteristics of extrudate mixed from skim milk powder and milk protein concentrate by SCFX to form a protein bar product.

Quality Assurance Intern (Summer 2016)

Kargher Chocolate, Hatfield, PA

Helped QA manager prepare for BRC audit

Performed daily QA tasks on production floor; Received incoming materials; Collected retained samples and samples to test for microbiological hazard.

Issued COAs

SKILLS

Computer: Microsoft Office: Word, Excel, PowerPoint, Outlook • Matlab • Sage • Genesis

Certified: HACCP, SQF

Languages: English, Vietnamese

ACTIVITIES

Food Science Club • Sigma Alpha Sorority • Cornell Vietnamese Association

Member of IFT

Jan 2016 –Dec 2018

May 2016 - Present



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