Anthony Pancochar

Denver, CO

630-***-****

adcide@r.postjobfree.com

www.linkedin.com/in/anthonypancochar/

EDUCATION

Wheaton Warrenville South High School

High School Diploma

PROFESSIONAL SKILLS

Customer service specialist, inventory management, order processing, troubleshooting, MS-Office (Word, Excel), ADP- CDK, Autopoint Multipoint, dealer management systems, automotive diagnostics, Adobe Photoshop, search engine utilization, design, product demonstration, money handling, active listening, critical thinking, kind, prompt and thorough EMPLOYMENT HISTORY

Master Certified Parts Professional, Land Rover Denver, - April 2017 - Present Littleton, Colorado

*Extensive part sales experience with wholesale, retail and body shop customer base

*Problem solve automotive issues with superior customer service

*Submit and receive orders, process inventory daily, submit warranty claims as needed

*Thrive and succeed in one of the largest Land Rover dealerships in the nation Audio Video Technician, Northwestern Medicine, Central DuPage Hospital -- March 2016- March 2017 Winfield, Illinois

*Coordinate large corporate events of 250+ people

*Coordinate all audio visual requirements with clients requesting equipment to ensure that their needs are fully met.

*Deliver and retrieve Audio Visual equipment.

*Provide immediate technical customer service support. Supply Chain Technician, Northwestern Medicine, Central DuPage Hospital – November 2014 to March 2016 Winfield, Illinois

*Receive and deliver shipments from suppliers to nurses

*Keep inventory and rotate stock to prevent expired equipment from being used

*Technical troubleshooting of pyxis inventory machine

*Interact with nurses in person and over the phone to deliver the proper supplies in a timely manner Customer Care Associate, Napa Auto Parts - July 2009 to June 2014 North Aurora, Illinois

*Napa certified Customer Care Associate

*Assist customers in person and over the phone

*Create in store advertisements using Microsoft office

*Shift supervisor, key holder, and money handler

Service Writer/Counter Assistant, Southern Wheel & Hubcap - March 2011 - June 2011 Waldorf, Maryland

*Sell tires, wheels, rims and hubcaps in store and over the phone

*Order and receive inventory

*Driver and porter for vehicle recovery service ell tires, wheels, rims and hubcaps in store and over the phone

*Use computer systems to create outdoor video board advertisements

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