THERESE RAFLA
781-***-**** * Cedar Avenue
*****@*******.***
OBJECTIVE
A position in the area of Accounts Receivable, Collection and Credit analysis. EDUCATION
Bachelor’s degree in Accounting, Ein Shams University. SKILLS
Excellent Collection Skills Cash Application Specialist Strong Communication and Negotiation
Billing Accounts Payable MS Office / Word
PROFESSIONAL EXPERIENCE
06/03 – Present ACCOUNTS RECEIVABLE
SPECIALIST AT FW WEBB
COMPANY
• Scan and apply checks, process credit card and cash payments, post adjustments, and process refunds.
• Perform daily cash reconciliation for daily deposits.
• Collect old outstanding balances through conference calls, meetings with customers, as needed.
• Perform manual entries against customer’s receivable balances.
• Create credit/debit memos to adjust the A/R for charge backs, refunds, and adjust cash that have been posted incorrectly.
• Perform analysis on variances identification and resolution of the discrepancies, such as pricing errors, short and overpayments, tax and freight deductions, as well as handling charges.
• Research accounts payment history, and make any necessary corrections.
• Process customer’s request for refunds.
• Responsible for training the new hires on the accounting software system.
• Maintain an excellent A/R aging run on a weekly and monthly basis to clean up the outstanding balances.
• Responsible for heavy collection calls, and following up on old balances and disputes.
• Built up a strong relationship with our internal customers (coworkers from other locations), as well as our external ones, throughout the sixteen and a half years of being with the company.
• Helped in the integration of the new acquisitions, (the new purchased locations).
• Team lead for a software conversion from the old Accuterm to the new Acumatica system.
• Strong communication skills inside and outside the company. (Big contractors).
•
01/01- 03/03 STAFF ACCOUNTANT AT CMARC
AND EMARC
• Responsible for all accounts receivable activities, weekly and monthly billing.
• Ran weekly and monthly aging reports, analyzed them, and reported results to the controller.
• Handled all deposits, and cash receipts operations.
• Maintained a clean A/R aging that is within the company standard. 05/99 – 01/01 ACCOUNTS RECEIVABLE
REPRESENTATIVE AT
PACIFIC PACKAGING PRODUCTS
(PPP)
• Performed all A/R activities, billing and collections.
• Balanced and reconciled all clients cash receipts.
• Reconciled month end reports.
• Maintained an excellent A/R trail balance and following up on collection calls.
08/97 – 05/99 ASSISTANT CONTROLLER AT
ROUNDS TRUE VALUE
• Responsible for all payroll operations.
• Performed accounts payable, matching batching, setting up vendors, entering invoice, and running checks.
• Prepared cash forecast, maintained purchase orders, filling systems, and data entry of all invoices.
• Handling of all check inputting procedures, and check run cycle.