Sales Assistant

Willanie Z. Villanueva

Address: Lezo, Aklan

Contact no: 095*-***-****

Email address : willanie.villanueva @gmail.com

Career Objective:

To use my skills, experience and adaptability to obtain any position that I am qualified. My greatest strength is my ability to walk into a new environment and be functional immediately. I am quick to learn and adapt to new situations, configurations and technologies.

Technical Qualifications:

Multi- tasking and result oriented

Familiar with operating systems (windows XP, Windows 7, windows 8) and their installations

Knowledge in photoshop. Brochure, flyers and online adds lay outs and design

Self-motivated and time management

Judgmental Skills and decision making

PC Troubleshooting

Experienced programmed in C,C++,VB database, Micro assembly language

Backup and restore

Can interact different status and type of people.

CCTV set up and installation

Analyzing circuits and system.

Can work with minimal supervision

Relevant Work Experience:

Training Officer

Crimson Resort & Spa Boracay

July 1, 2019 up to present

Conducting Trainings for New employees : Culture, Values and about the Brands

Consolidating training reports such as individual training and training hours

Handles CSR activities

Preparing training budgets, documents, flight and hotel bookings for external trainings.

Conducting activities for employees

Human Resources - Employee Relation

Shangri-La’s Boracay Resort & Spa

December 1, 2016 up to July 1, 2019

Tasks & Responsibilities

Updating employee files and other HR related matters.

Time Keeper

Handles Staff House Accommodation

oRoom Assignments

oRenovation

oMaintenance

oScrew Schedule

Facilitate Employee & Hotel activities.

oCompany Outing

oStaff Gathering

oAnniversary

Handles government benefits.

oSSS

oPag-ibig

oPhilhealth

Liaison Officer-Employee Benefits

Taishan Insurance Broker Phils.

August 3,2015 up December 1,2016

Tasks & Responsibilities

Handle Insurances like Asian life, Intellicare, Generali and Pioneer

Assist employees regarding their benefits.

Coordinates with different hospitals to assure that employees will be accommodated from admission until discharge.

Process billing such as premiums, excess bills, credit memos and reimbursements claims.

Updating list of employees’ adjustments on salaries, promotions and resignations.

Information Technology Assistant

Villa Caemilla Beach Boutique Hotel

May 22,2014 - February 6,2015

Tasks & Responsibilities

Maintaining Hotel System (IFCA) includes Hotel, Accounting and POS module (SQL)windows 2000 server.

Graphic Design

Maintaining computer systems and networks.

Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

Troubleshooting system and network problems and diagnosing and solving hardware or software faults;

Replacing parts as required;

Setting up new users' accounts and profiles and dealing with password issues;

Maintaining and set up CCTV system both online and analog.

Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;

Testing and evaluating new products.

Front Office Desk Assistant

Residencia Boracay

December 16,2013-May 21,2014

Tasks & Responsibilities

Facilitates guest check in & out

Making occupancy report based on scheduled given

Guest services such as making possible solution to their accommodation problem and any problem that may occur on their stay at the hotel

Transfer Reservations

Hotel reservations and making reservation vouchers.

Cashier: accepting and computing payments.

Medical Representative/Encoder

RJL Pharmacy Kalibo, Aklan

December 12,2011 to May 2,2011

Tasks & Responsibilities

Encoding incoming and outgoing stocks which is the basis of monthly sales inventory.

Introducing the new products to assigned to doctors to help improve sales.

In charge of weekly inventory.

Sales Assistant

Mansfield International (Handford)

January 2, 2011- June 2, 2011

Tasks & Responsibilities

Receiving and computing orders from the customers.

Monitoring Credit lines.

Preparation of Sales Letter for branches requesting for sales events.

Preparation of weekly and monthly sales report.

Contact Center Agent

Avon Cosmetic Head office

June 16, 2010- November 16, 2010

Tasks & Responsibilities

Handling both international and local calls.

Monitoring up to 18 branches with their stocks, complains and other request.

Receiving calls directly from customers regarding their complains and giving solutions and answers to their queries.

Making weekly and monthly report regarding sales, and products.

Data Management

Credentials

Sangguniang Kabataan Chairman from 2006-2010

Cogon, Lezo, Aklan

Where I lead the youth of our barangay for three years and handled my SK budget to propose and implement every programs and project that Sangguniang Kabataan voters and even my Co-Cogonian’s will benefits.

Educational Attainment

Bachelor of Science in Computer Engineering

SY 2010-2015

STI College, Kalibo, Aklan

Character Reference:

Available upon request.

I duly certify that the details furnished above true and correct to the best of my knowledge

WILLANIE Z. VILLANUEVA

Applicant

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