Sales Representative Manager

SANDRA UNZUETA

**** ******* **. *** ****, CA **122 408-***-**** adci26@r.postjobfree.com

OBJECTIVE

To obtain a challenging position within a progressive organization, where I can utilize my skills and experiences, and assist the

company in meeting its goals.

WORK EXPERIENCE

G4S Secure Solutions

2015 — 2019

Human Resources Coordinator San Jose, CA

-Created and maintained personnel files in compliance with corporate guidelines for 900+ employees

-Created prescreening packets and assisted applicants with the application process

-Entered applicants background and ordered drug tests

-Acted as liaison between employees and various departments

-Perform day to day HR tasks, such as hiring employees, new hire orientation, updating employee records, and Background requests for information

-Completed, filed and maintained all Current and Termed Employee’s I-9 documentation

-Assisted HR, General, and Operations Managers with Special Projects

-Assisted HR Manager in the transition of new accounts and their personnel

-Assisted with worker’s comp, labor hearings, and EDD Claims

Wells Fargo Bank

2014 — 2015

Customer Service Sales Representative San Jose, CA

-Remarkable ability to communicate effectively with customers and coworkers

-Provided friendly advice to clientele helping customers and merchants identify service products that best suits their needs

-Educated customers on how to make better use of our banking services

-Assisted management with monthly audit reports and reviewed the finished reports

-Assisted in account maintenance

-Performed multi-task functions, such as sales and cash transactions

-Partook in daily audit compliance to successfully detect fraud and minimize risk

JPMorgan Chase Bank

2010 — 2012

Relationship Manager San Jose, CA

-Managed 180 loans, updating borrowers, walking the borrower through the process from beginning to end

-Ensured the execution of modifications/repayment documents by monitoring research on accounts as required

-Met with customers in default or at high risk for delinquency to evaluate their financial ability, intent, willingness,

reason/risk for default, and applied the appropriate retention or liquidation solutions

-Negotiated with beneficiaries, attorney firms and third parties that have an interest in subject properties via voluntary and involuntary liens, in order to arrive at solutions that represent the interests of JPMC and its investors

-Collaborated with the foreclosure counsel, investors, Agencies, and real estate vendors

-Analyzed mortgage documents, including profit and loss statements, HUD documents, tax information in order to

synthesize data to determine optimal outcomes for borrowers

SKILLS

-Fluent in Spanish - Excellent communication skills

-Proficient in Microsoft Word and Excel - Detail oriented

-Strong organizational skills - Adaptable

EDUCATION

-William C. Overfelt High School San Jose, CA 95122 Graduated 2004

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