Summary

Tonya Rogers

*** *- ** ******* ** S Creola

Cell: 706-***-****

Email: adci0f@r.postjobfree.com

Summary

Determined, Independent, Professional who is Detail Oriented with strong Recruiting, Customer Service, Quality, and Administrative experience looking for a long term career with advancement opportunities.

Skills

•10+ years experience in Microsoft Applications

(Office, Powerpoint, Excel). Certifications in Advanced Excel and Microsoft Applications.

• 4+ years of experience in Quality (Warehouse and Manufacturing)

• Solid independent worker

• 6+ years of experience in Safety Auditing and Training

• Troubleshooting expert

• Excellent customer service skills

• Great communication skills

• Ability to excel in group environments

• Ability to use basic hand and power tools.

• Ability to utilize scanner systems effectively

• 3+ years in a laboratory environment

Accomplishments

• Maintained inventory at above satisfactory standards to ensure the quantity.

• Caught and corrected product errors from suppliers.

• I always received outstanding marks on employee reviews.

• Meet and exceed production goals.

• Recruited/Trained amazing staff.

• Raised store sales 30 percent.

Experience

Mobile Phlebotomist

American Red Cross- Mobile Alabama

Sept 2019- March 2020

Main job functions included: Personally connected with donors at blood drives, Recruited possible donors for whole and power red donations, Set up events, loaded and unloaded trucks with supplies, performed all phlebotomy and health history tasks. This job required working over 60 hours a week, working holidays and lots of traveling. Store Manager

Mobilink- Theodore Alabama

March 2019- July 2019

Primary job function Managing all aspects of the functions of store and staff in day-to-day store operations, including Targeted Sales Achievement Merchandising/Promotional Activities, Customer Service and Retention, Audits, Employee Recruiting/Training, Inventory Management, Reconciliations and Bank Transactions. Customer satisfaction measured by surveys, Store safety and security. Improved overall sales goals and customer satisfaction while there. Service Center Support/ Administrative

Fedex – Smiths Station, AL

June 2017- November 2018

All administrative and Human Resource duties required. Other duties including, billing and verification of freight bills, process, scan and file documents. If an issue such as overage, shortage or damage occurs, investigate to solve. Inbound and outbound dispatch Constantly updated drivers with new deliveries/pickups. Stay in contact with customers to assure freight is being handled and delivered correctly. Assist sales team in Recruiting new customers. Assure that all hazardous material is being handled/labeled correctly. Perform Document and Safety Audits. Communicate with other shifts and management in depth to make sure everything is handled in a timely manner.

Quality Assurance

Pharmavite – Opelika, AL

May 2014 to March 2017

Inspect and approve product, components and labeling according to SOP’s in a Nutraceutical Manufacturing plant. Inspect work stations for the removal of all previous products, components, and foreign material. Monitor products and equipment for cleanliness throughout the production cycle. Select samples for in-process and final evaluations, perform the appropriate lab tests. Check batch records periodically for accuracy and errors. Perform daily and monthly audits ensuring all areas are following Safety, USP, FDA, and OSHA regulations. Perform all administrative duties and document information found into spreadsheets, report any findings that need to be corrected to the appropriate manager or supervisor. Attend various department meetings and make suggestions on improvement.

Sales Manager

Direct Communications – Lagrange, GA

September 2009 to December 2010

Managed sales team at a communications store. Recruited/Trained staff, Created Schedule, Ordered Inventory, Set up Displays, Sold Mobile Phones and Accessories, Planned Events to gain new customers. Helped Customers with any problems that they may have with service or billing. Lead weekly meetings to discuss any new promotions or products. Attended monthly district meetings giving PowerPoint presentations of monthly sales numbers. This job required intense administrative and sales knowledge.

Quality Assurance-Inventory Control

Wal-Mart Distribution Center – Opelika, AL

February 2006 to February 2009

Cycle counted inventory manually using a scan gun. Cycled high volume pick slots and isles on a daily basis, cycled random slots generated by a computer. Also cycled reserve pallets randomly and high volume reserve pallets daily checking for correct pallet count and correct product. Conducted daily and weekly safety audits and attended weekly safety meetings. Performed audits on order trips making sure all items were correct and correct quantity. Made any adjustments and placed all daily totals into spreadsheets and reported any problems to the correct management team. This job required administrative duties as well as heavy lifting, operating a stock picker, electric pallet jack, and working in extreme temperatures. Lift Driver

Wal-Mart Distribution Center – Lagrange, GA

November 2005 to February 2006

Reach Lift Operator, Scanned pallets as they were unloaded onto shipping dock placed them in the correct slot, replenished pick slots as they were emptied as instructed by lift computer. This job is a high production job in a non-climate controlled environment. Put-to-Light Order-filler

Wal-Mart Distribution Center – Brooksville, FL

April 2004 to November 2005

Filled orders for stores as they are depleted, breaking apart boxes of inventory and filling stores orders with the correct amount, placed boxes on pallets, wrapped them and sent them to shipping. This job is a high production job in a non-climate controlled environment. Education

Sandy Creek High School 1991-1995

Tyrone, GA, US

High School

Diploma

State University of West Georgia 1995-1997

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