Management

Mahdi Ben Triaa

** ***** **. ******** ** Ph: 647-***-**** adchrm@r.postjobfree.com

OBJECTIVE

To obtain a position…

SUMMARY OF QUALIFICATIONS

Over 5 year experience in sales management and business operations for both local and multinational company based in the Middle East

Human Resources Management Degree

Expertise in Customer Service Core Competencies

Knowledgeable of office equipment and computer software such as MS Word and MS Excel, search engines and e-mail

Experience at supervising up to a team of 5 staff members for a multinational food industry company

Leadership abilities used to coach and train staff in the use of Peoples –Products- Equipment model, PPE

Effective communicator with ability to work in different team setting to accomplish corporate target goals

Multilingual: Fluent in English, Arabic, French and Spanish

3-4 people skills/soft skills

PROFESSIONAL EXPERIENCE

Area Manager 2018 – 2019

Avantgard Car. Tunisia

Managed a rental car office and lot with parking capacity of 16 vehicles

Responded customer inquiries by providing detail information about vehicles available and advised about better rental options according to their needs

Created and monitored schedules of vehicles to ensure smooth response to clients order

Inspected vehicles both at the time of delivery and receipt to ensure

Received and process payments, dealt with deposits, A/P and A/R

Team Leader Job Title 2016 – 2018

McDonalds. Saudi Arabia

Managed the operation of a McDonalds restaurant franchise in the Easter Province in Saudi Arabia

Monitored the inventory of products and order replenishments of supplies when needed

Led a team of 5 staff member by building trust among all members

Ensured compliance with workplace safety standards to provide workers with a safe workplace

Built sales through Quality Service Cleanness, QSC

Addressed client complains, solving their concerns using the protocol of “Listen, Apologize, Solve, Thanks” LAST

Mahdi Ben Triaa Page 2

Distribution Store Management 2013-2015

Delta Distribution. Tunisia

Coordinated shipping and receiving of products coming to the Warehouse

Processed orders and managed inventory

EDUCATION AND TRAINING

Bachelor's Degree in Human Resources Management 2014

International School of Business. Tunisia

Safety and Security Certificate Training 2016

Easter Province Municipality. Saudi Arabia

Team Leader Certificate 2016

McDonald’s

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