PROFESSIONAL SUMMARY

As a software development professional with a strong set of software development knowledge and leadership management skills along with a solid set of technical knowledge and experience makes for a unique offering for your organization. Experience includes leading and developing software development teams in Data Warehouse/ETL/BI, Application Development, Software Product Development and Data Integration. Industry Experience includes: Finance/Mortgage, Direct to Customer in B2C and B2B Fulfillment and Manufacturing utilizing the following professional skills and experience:

Leadership, Coaching, Mentoring and Motivating Staff and Teams.

Staff Development and Retention to build strong technical teams.

Strong Written and Verbal Communication.

Application Design, Development, Deployment, Support and Management.

Product Development and Management.

Technical Systems Integration and Implementation.

Infrastructure Design, Deployment, Support and Management.

Project Management and Methodologies practice.

Resource Management, Planning, Forecasting and Allocation of staff to deliver BI based business requirements.

Budget Responsibility.

Strategic Planning.

Manage Software Development and Operational Support.

TECHNOLOGY EXPERIENCE

Manage Data Warehouse/ETL developers to deliver a Master Data Management solution using Microsoft SQL Server products SSDB, SSIS, SSAS & SSRS, Autosys scheduling software, email & text/pager notification/alerts and custom table-driven process launcher to develop Business Intelligence solutions

MS Office tools: Outlook, Word, Excel, PowerPoint, MS Project, Visio

Operational Management utilizing ITIL, BCP/DRP to create and build environments to deliver the needs of the business

Project Methodology: Waterfall, SDLC, Agile, JAD/WBS, Method 1, RAD

OS: HP-UX, Sun Solaris, IBM AIX, IBM MVS/CICS, HP/MPE, Windows Server and Desktop

Database: MS SQL Server, Oracle, DB2, Image, Access, Teradata

Transport services: XML, EDI, Web Server HTTP/S, FTP, MQ Series, Direct Connect

Languages: .NET, Perl, COBOL, SQL, Unix Shell Scripting, HP/MPE JCL, Oracle Designer 2000, Pascal, Fortran, Basic, C++, C, Cognos/Powerhouse (Quick, QTP, Quiz)

ERP/MRP: integrated EDI using SAP IDOC technology. Supported Manufacturing business using HP’s MM3000 (Manufacturing MRP) & MN3000 (Manufacturing Maintenance) packaged software.

EDUCATION

Bachelor of Science Management Information Systems, National American University St. Paul – Cum Laude

Various internal management and leadership training – Pillsbury and Wells Fargo

Excellence in Leadership Certificate and Coaching Certificate – Fingerhut

PROFESSIONAL EXPERIENCE - Chronological View

Lakeland Contractors LLC, St. Paul, MN – 1 year Feb. 2017 – Feb. 2018

Project Management and daily management/supervision of team

INT Technologies – Contractor at Wells Fargo – Minneapolis, MN – 5 months Oct. 2016 – Feb. 2017

Technical Project Management, managed a project in matrixed environment

Wells Fargo Home Mortgage & IT Organization – Minneapolis, MN – 12+ years April 2004 – Sep. 2016

Technology Manager, managed software applications and data warehouse development and support teams building a Master Data Management BI solution

Drake Homes, St. Paul, MN – 2 years Nov. 2002 – April 2004

Project Management and daily management/supervision of team

Archway Marketing Services – Maple Plain, MN – 8 months April 2002 – Nov. 2002

Sr. Application Development Manager, managed software application development and support teams

Fingerhut Companies – Plymouth, MN – 3 years April 1999 – April 2002

Application Development Group Manager, managed software application development and support teams

SPS Commerce (St. Paul Software) – St Paul, MN – 3 years May 1996 - April 1999

Sr. Software Application Product Manager, Manage Software Products

General Mills (Grand Metropolitan/Pillsbury) Minneapolis MN – 7 years Nov. 1989 – May 1996

Supervisor/manager, technical teams, Manage a Matrixed Software Development team

Systems Analyst & Sr. Systems Analyst, software developer

York & Associates – Bloomington, MN – 3 years Nov. 1986 – Nov. 1989

Software developer & consultant

US Bank (First Bank) – Minneapolis, MN – 3 years Nov. 1983 – Nov. 1986

Software developer

PROFESSIONAL EXPERIENCE - Detailed View

Application Development

Technology Manager – Wells Fargo, Minneapolis, MN

Data Warehouse/ETL/Business Intelligence Development

Built and managed a solid Master Data Management development and support staff, establishing a “meet the needs of the business” approach providing software-based solutions and services enabling BI/Information Delivery results for the business.

Key contributions and accomplishments:

Primary responsibilities were to directly manage development and support staff/team members to build and support data consolidation processes from multiple systems of record providing data availability for analytics, reporting and downstream data feeds or consumption focusing on development and support of a Large Key Data Warehouse and several Web based applications, The warehouse and Web services supported the Home Mortgage business groups for Retail Sales and Fulfillment Services, Correspondent and Institutional Lending operations. Here are some of the Key contributions and accomplishments that were provided through leadership, staff development and project management:

Delivered data services via a Data Warehouse executing 330 batch processes that collected data from 42 Systems of Record providing next day availability for the business.

To make sure data services were available, dependable and ready for daily use developed a Support Service Model using ITIL frame work and practices establishing SLA/OLA goals and methods to make sure the delivery of the data was as excepted for business to use ensuring a highly dependable availability.

Provided Project Management for 4000+ projects/tasks over 10 years required managing business priorities, budget, schedules, dependencies and staffing making sure those requirements were delivering those complex business requirements.

To ensure continuous availability of the data services a disaster recovery plan was deployed establishing a Business Continuity Plan (BCP) which was tested annually. The technical BCP capability was built using NAS to support backup of Production then using Snap Mirror capabilities to a BCP data center. Also utilized and supported UAT and Development environments for testing and development.

Built the technical infrastructure environment for the Data Warehouse using MS Windows servers operating MS SQL Database products SSDB, SSIS, SSAS and SSRS and MS .NET frame work via MS IIS Web services, Autosys scheduling, custom utility software, email and text alert to report process success or failure. Designed and constructed a table-driven process construction and logging capability enabling all processes to be constructed and managed in the same manor so supportability was kept simple and “all the same way” making the support of the Data Warehouse batch processes simpler and easier to learn and support.

Supported the development and daily delivery of OLAP Cubes, approximately 250, meeting complex metrics and KPI’s enabling the transformation of data into Information for the business to better understand areas of success and where focus needed to be placed.

Supported a direct user base of 30 in 2004 to 750+ and growing.

Designed, built and delivered a new MS Windows Server Business Intelligence Reporting infrastructure platform consisting of the Microsoft SQL Server product suite: Data Base Services (SSDB), Integration Services (SSIS ETL), Analysis Services (SSAS) and Reporting Services (SSRS), Autosys scheduling tool, Connect:Direct and Secure FTP file transport.

FINGERHUT COMPANIES, INC. – PLYMOUTH, MN

Group Manager Application Development

Fingerhut provided Outsourced B2C Fulfillment Services to fortune 1000 companies. Managed the applications development and support team providing these services in a mainframe COBOL/DB2 and UNIX Web server environment.

Key contributions and accomplishments:

Led and directed an IT staff of 52, 4 PM's, 47 developers and an assistant, with an annual budget of $3.5MM providing a clear set of priorities based on the needs of operations and clients.

Led the consolidation of multiple order capture processes into a single capturer process resulting in the reduction of support FTE’s reducing IT run rate by $500,000.

Active member of the strategic IT planning team establishing long term IT strategic goals and the technologies use to achieve them.

Incorporated strategic IT goals into the team’s annual goals supporting the businesses ability to market enhanced functionality enabling new revenue opportunities.

Lead the creation and implementation of a Technical Integration Manual providing interface specifications simplifying the on-boarding process reducing implementation time form 120 days to under 30 resulting in reducing IT staff from 4 to less than half an FTE saving $50,000 per implementation annualized to $600,000 per year reducing the IT run rate.

Led the focus on problem cause identification resulting in elimination software defects enabling the reduction of support staff and reducing IT run rate by $800,000.

Led the effort to incorporate customer specific software enhancements as selectable features saving $500,000 annually while providing the marketing group new sales opportunities to existing customers.

Led additional cost saving initiatives resulting in IT staff reduction from 48 to 28 reducing annual IT run rate $1.9 million providing a significant contribution to strategic IT run rate reduction goals.

Led the development of component-based modules utilizing HTTP, J2EE, XML, DB2 on Mainframe and Unix Web servers supporting high volume transactional EIA architecture technology further leveraging the strategic technology plan into my group’s objectives.

ARCHWAY MARKETING SERVICES – MAPLE PLAIN, MN

Sr. Manager Application Development

Archway Marketing Services provides promotional and B2C catalog fulfillment services to fortune 500 companies. This role Managed the application development and support team using an Oracle database and Oracle development tools on a UNIX environment.

Key contributions and accomplishments:

Managed and directed the B2C Catalog Fulfillment application staff to deliver B2C Order Fulfillment Services to fortune 100 clients providing a clear set of operational and strategic priorities.

Led the implementation of a Project Control Practice and Procedures methodology resulting in clear communication of business requirements improving delivery of client requirements.

Led the implementation of quality assurance processes creating separate Development, Test and Production, establishing Project Methodology, initiating formal test plans to ensure compatibility with existing application with approval and acceptance by the client.

Led the implementation of Project Reporting process summarizing who worked on what, any issues or concerns of the project and the expected project time line improving communication.

Led the implementation of Source Control and Installation Procedures resulting in better asset management of source code.

Led the implementation of systems management and alert notification processes notifying support staff of potential operational problems proactively addressing operations.

Led the implementation of component-based development using PL/SQL, HTTP, J2EE, XML, Oracle DB/Designer tools establishing re-usable modular procedures.

ST. PAUL SOFTWARE – ST. PAUL, MN

Sr. Manager Application Development

St. Paul Software’s (SPS) vast product offerings provided EDI capability to all sizes of companies. Provided seamless integration of SPS EDI products into ERP software markets.

Key contributions and accomplishments were:

Managed the integration product development group extending the core product line into the major ERP software markets of SAP, Oracle, Baan, Peoplesoft, Great Plains, and others.

Led the Vendor Certification for SAP for R/3 CA-EDI and CA-ALE and for Oracle for Oracle Application EDI integration achieving partner distinction extending the core product line into these markets.

Led the design and development of a transactional business document processing product enabling the extraction, transformation and loading of data on ERP application databases.

Attended SAP’s Sapphire and Oracle’s OAUG conferences demonstrating products, performing integration presentations and working the exhibit booth.

Led the design for a Web/Internet based EDI service enabling large EDI Hub’s to offer their customers or suppliers the ability to conduct e-commerce using browser-based technology to exchange business documents further leveraging the Hubs EDI investment.

Participated in Business Development assisting in establishment of partnerships and alliances with ERP Solutions Providers and consulting companies extending market presence.

Attended key sales calls providing technical expertise to the sales team on potential key customers.

Wrote product white papers, developed marketing brochures, wrote press releases improving our marketing information.

Project Management

As a Technical Project Manager of software applications and software development teams there is a need to manage projects to make sure business requests were identified/captured into requirements, tasks identified, performed and delivered. Project issues were identified, logged, addressed and status reported to Sr IT Management and Business Stakeholders. Facilitated requirements gathering, helped resolve issues making sure what really was required was well understood, documented, approved by IT teams and business stakeholders, delivered and accepted by business stakeholders.

Technical Project Manager at Wells Fargo – INT Technologies, Minneapolis, MN

Manage a project to Consolidate Reports and Extracts that are used to manage all of Wells Fargo data center components. This effort is to produce a single source of the truth that can be used to manage all IT assets utilized by Wells Fargo. This project finished early so my contract ended early.

Technical Project Manager – Wells Fargo, Minneapolis, MN

Coordinate scheduled the migration of applications infrastructure for end of life SAN/NAS storage hardware in Wells Fargo data centers to New SAN/NAS storage hardware. A Scheduler coordinates with the Business Partners and Technology Teams to find a date and time to migrate existing servers/users/applications/data bases using the SAN/NAS from old storage device(s) to new storage device(s). This is a very difficult task as it requires lots of coordinating with the business partners and other technology teams to coordinate the actual migration event.

Sr. Construction Project Manager

Lakeland Contractors LLC, St. Paul, MN

Drake Homes, St. Paul, MN

These positions involved in the following:

Creating Project Work Plans, milestones and timelines.

Following up with staff assignments

Making sure the client requirements are clearly identified in the Estimate (Statement) of Work, status reporting, staff assignments and review by company ownership.

Previous IT experience

General Mills (Grand Metropolitan/Pillsbury)

Manager - Unix System Admin Team (My break into being a manager)

Sr. Lead Technology Integration – Windows Desk Top standards, Middleware, Transport Services and Distributed Infrastructure Design and Implementation

Sr. Systems Analyst & Systems Analyst – ERP/MRP software development

York & Associates

Consultant and Software Developer

US Bank (First Bank)

Software Developer

Contact this candidate