Employee Relations Assistant

SUMMARY OF QUALIFICATIONS

Accomplished Human Resources and Payroll training. Exceptional with complex organizations having led numerous HR compliance, benefits, on-boarding, budgeting, scheduling, and developmental programs. Experienced in all aspects of Human Resources, with a strong focus on results and leading edge solutions while remaining culturally sensitive with a strong background in helping organizations manage HR and payroll. Experienced in the following areas:

BENEFITS ADMINISTRATION COACHING OSHA TRAINING

ORGANIZATIONAL DEVELOPMENT PERFORMANCE MANAGEMENT GENERAL DEDUCTIONS

TRAINING DESIGN HRIS PAYOUTS

PAYROLL PROCESS SUCCESS PLANNING AD-HOC

ORGANIZATIONAL RELATIONSHIPS

I'm a very dedicated employee; I do what needs to be done in order to get the job done. I offer my assistance to any team when any payroll or HR problem arise. I believe I exhibit all Corporate and Private Practice Values. I am confident you would find the same opinion of myself if you would inquire from any former employees and colleagues. I'm a team player that works well with all employees and other departments. Handle multiple tasks simultaneously and ensure that policies and procedures are carried out efficiently and professionally to produce a successful outcome. Highly motivated achieving individual and professional goals. Bilingual in both English and Spanish. Fluently translate, read, speak and write both languages.

EDUCATION

Lincoln Technical Institute - Lincoln RI

Graduated and received Medical Secretary/Medical Assistant Certificate

Community College of Rhode Island - Providence RI

Major in Managerial Accounting

Aquinas High School - Bronx NY

High School Diploma

PROFESSIONAL EXPERIENCES

Concordia Fibers - Coventry RI

2019 – 2020

Office Administrator, Human Resources and Accounting Assistant

My role as Office Administrator:

Maintained inventory pertaining to office supplies for our 3 locations (France, Mexico and Coventry).

Maintained any IT concerns and issues.

My role as Human Resources Assistant:

Processed and executed payroll weekly and monthly for exempt and non-exempt employees domestically and internationally (France, Mexico and Coventry locations).

Distributed paychecks to all departments and affiliated locations.

Issued contract agreements with the company’s terms and policies.

Performed credit checks for facilities seeking our services.

Handled employee, management and facility concerns.

Set up new hires with drug and background checks.

Maintained employee credentials.

Maintained employee handbooks.

Maintained SOPs (Standard Operative Procedures).

Interpreted employee handbooks, SOPs, Company Memos, meeting minutes and documents from English to Spanish.

Served as interpreter for Spanish speaking employees.

Maintained employee corrective actions and reviews.

Processed special pay and bonus pays.

Maintained employee PTOs, medical benefits, 401K contributions, Workshare, Workers Compensation and garnishments were carried out efficiently.

Ensured that OSHA, HRIS, and DLT policies and procedures were up to date and carried out efficiently.

My role as the Accounting Assistant:

Maintained batches by preparing, posting and reconciling journal entries, general ledgers and invoices weekly for all 3 locations.

Reconciled bank and book balances.

Organized and recorded general ledger, accounts payable and accounts receivable budget reports for all 3 locations.

Assisted CFO with "year-end" closing reports for all 3 locations.

Assisted CFO in maintaining financial budgets for all 3 locations.

CVS Corporation - Lincoln RI

2018 – 2019

Employee Relations Advice and Counsel, Sr. Consultant (Contractor)

My role is to handle concerns with colleagues and management conflicts.

Look into concerns regarding colleagues disputing management coaching, counseling and performance.

Deal with concerns regarding pay, benefits and PTO discrepancies.

Coach and direct which level corrective actions to deliver to employees based on the metric system in place and coach management if need if the metric system isn't followed properly or may need clarification.

Assist employees and management with concerns regarding poor or hazardous working conditions.

Interpret and clarify policy questions and concerns.

Triage calls to other departments based on the severity of cases.

ReadyNurse Staffing Services - Warwick RI

2016 - 2018

Scheduling Manager

My role was to staff RNs, LPNs and CNAs in facilities such as: Schools, Homes, Hospitals, and Correctional Facilities.

Processed and executed payroll for a total of 910+ employees on a weekly basis.

Issued money/pay cards when requested.

Partnered up with facilities providing the services they would seek.

Issued contract agreements with the company’s terms and policies.

Performed credit checks for facilities seeking our services.

Maintained accounts for 4 different locations in CT, MA, RI, and NH.

Provided any reasonable accommodation requests.

Handled employee and facility concerns.

Performed drug test and background checks.

Verified and maintained employee credentials.

University Medical Group - Providence RI

2010 - 2016

Human Resources Director, Accounting Manager and Payroll Director

My role as the Human Resources Director:

I was responsible for developing and implementing a broad range of employee programs from compliance, benefits, to employee development. Programs covered full-time/part-time staff, physicians and contract employees. Responsibilities included all aspects of directing HR, including budgets, staffing, coaching and mentoring staff.

Developed the strategy to ensure cost efficiencies, negotiated and implemented all benefit plans.

Converted 401k plan to new providers to improve costs and employee satisfaction.

Developed user functionality and information resources for the HR intranet. Managed all content and updates, providing employees with online access to their personal information, HR tutorials, and all pertinent employee information.

Supported the company expansion serving with responsibilities that included: compliance, recruiting, on-boarding, training and development.

Developed tuition reimbursement program.

Developed and delivered the company employee handbook.

Designed and delivered a competency-based performance management system that spanned both exempt and non-exempt employees.

Followed up to ensure that all of OSHA, HRIS, and DLT policies and procedures were up to date and carried out efficiently within the company.

My role as the Account Manager:

I prepared, posted and reconciled monthly journal entries, general ledgers and invoices.

Reconciled bank and book balances.

Assisted Controller on "year-end" closing reports.

Assisted Controller and CEO in developing budgets.

Maintained confidentiality of financial records.

My role as the Payroll Director:

I processed weekly, bi-weekly, monthly and contract payroll.

Maintained all electronic employee hours recorded in our database.

Maintained temporary employee timesheets.

Set up new hires in our payroll database and set up all eligible benefits as the employees become eligible.

Prepared, sent and retrieved electronic payroll files.

Distributed paychecks to all departments and affiliate locations.

Lifespan Corporation - Providence RI

2006 - 2010

Payroll Systems Specialist Supervisor

Compiled and executed payroll reports.

Processed weekly, bi-weekly and monthly payroll.

Uploaded employees’ hours, general deductions.

Created and set up cost centers.

Verified employees leave of absences and return dates.

Designated and issued employees access to badge in/out of assigned work areas.

Oversaw 6 payroll analysts with assigned reports.

Managed and maintained Standard Operative Procedures.

Organized and recorded general ledger, year-end, accounts payable and accounts receivable budget reports.

Prepared general ledger of payroll entry expenses and distributed paychecks as scheduled.

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