Demetrius Stroud

**** ********** *****, **** *

Carmichael, Ca 95608

916-***-****

adchna@r.postjobfree.com

Summary:

Experienced with over 30 years Senior IT and QA test experience. I work to aid in the enhancement of patient care and safety and improve business processes and performance using Software configuration and testing methodologies, Sarbanes-Oxley Compliant Documentation and practical business experience.

Skills:

Software Integration, Subject Matter Expert (SME) EPIC ADT, Resolute Hospital and Professional Billing

Charge Router, Cadence, Prelude, KPFS, Care Everywhere, 3M, Bad Debt, and Statements testing

Certified in Epic Procedure Orders and Bridges modules

Thorough knowledge and analytical skills for testing application and departmental workflow and data specifications for Epic ADT and scheduling, orders and results data integration via interface engine integration with the UCD Health system and Marshall Medical Center clinical systems.

Microsoft Office - Project, Visio, Word, Excel and PowerPoint

Automation tools - Quick Test Professional 9.5

Professional Experience:

University of California Davis Health system

IT Applications, Sacramento Ca.

November 2011 to present

Interface Test Analyst

Working in both project-oriented and day-to-day operations to lead testing efforts for complex system updates and implementation of healthcare integration concepts using project management methodology for industry-standard data exchange formats such as HL7, for structured testing of the data integration and workflow requirements of both clinical departments and enterprise applications with an emphasis in Epic Electronic Health Record.. Using working knowledge of common inpatient and outpatient departmental workflows and data transmission concepts including working with ancillary systems such as lab and rad systems. Displaying independent and decision-making responsibility under limited direction, and often working independently with downstream system owners in testing interface functionality. Exercising initiative, creativity and judgment in applying established principles and practices to new integration projects.

Substantial experience with clinical information systems in an acute hospital or primary care clinic environment

Thorough understanding of Testing and QA techniques, practices, and processes

Experienced with planning and leading testing campaigns

Demonstrated experience with project management concepts and methodologies and a history of applying effective leadership to project activities to deliver project on time and within scope

Thorough knowledge and analytical skills for developing application and departmental workflow and data specifications for ADT, orders, results, etc

Knowledge and experience of computer systems design and integration within a dynamic healthcare environment

Experience with Epic Bridges, Radiant, Prelude, Cadence, Resolute, EpicCare Inpatient & Ambulatory, Procedure & Medication Orders

Experience with the analysis of clinical department processes and workflows

Demonstrated consistent success in the implementation of systems and strategies within the integrated healthcare environment

Demonstrated ability to balance multiple activities simultaneously

Outstanding communication, written and documentation skills; with the ability to communicate project details and objectives to managers, executives and clinicians

Demonstrated ability to work both independently and as a member of a team in meeting project objectives and timelines

Familiarity and experience with Project Management Methodology

Ability to maintain security of confidential information; exercise judgment, tact and discretion in handling sensitive situations and confidential information

Strong analytical, problem-solving and troubleshooting skills

Outstanding collaboration skills; able to work with many different groups (hospital departments, IT groups and vendors) to solve problems and develop technical, application and workflow solutions to meet the data integration needs of a wide variety of customers.

Ability to dynamically adjust priorities and mange to aggressive deadlines and deliverables

Demonstrated ability to manage multiple, competing priorities in a fast-paced, customer-service oriented environment;

Experienced with Microsoft Office Tools: Word, Excel, PowerPoint, Visio and Project

Kaiser Permanente

KPIT HPHO NCQM BIO Testing Services

January 2006 to November 2011

Sr. QA tester

Pleasanton, Ca

Proficient in all ADT, Ambulatory, ED, Radiology, Lab, MRN Merge, Chronicles and ADMIN text backend workflows

Experienced in all phases of project life cycle to include:

oEngagement.

oPlanning

oPreparation

oExecution

oEnd of Engagement

oAdministrative

Duties include the execution of test plans, test scenarios and end to end ADT, Ambulatory and ED test cases to produce Professional and Institutional claims, clearinghouse validations, translation and edits with Insurance remittance posting, reconciliation and guarantor statements. Validation of HL7 messaging and data transmission between systems based on 835 and 837 Transaction sets.

Responsible for requirements and analysis of Quick Test Professional Components, Objects, Verification and Validation Points for automation of regression workflows and application testing

Works with business partners to coordinate, manage and deliver solutions to highly integrated and complex requests.

Results and Defect Management tracked in Hewlett Packard’s Quality Center.

Responsibility for service request management including cost estimation and project documentation. Develops Level of Effort for projects.

Works with project team through issues to testing sign-off.

Collaboratively works with business partners and other Technical Specialists to test work flows and process solutions to meet business requirements.

Provides recommendations for adjustments to software modifications to meet business requirements.

Provides strategies to test the build or configurations to determine if they are ready for implementation.

Determines risk and communicates it to the client to allow for informed business decisions. Makes recommendations on risk mitigation.

Consults with project teams to understand steps needed for deployment to production environment of business application.

Works with project teams to ensure testing and implementation and user training are performed to quality standards.

Reports on work progress and metrics. Designs and runs reports, gathers statistics and makes presentations regarding the results.

Regression testing of upgrades and Release Notes.

Serves as a technical/professional mentor to team members

Established Epic Resolute based training plan for Hospital and Professional Billing enabling team members to develop and improve skills and capabilities that support the effectiveness of the department and/or function.

Sarbanes-Oxley Compliant Documentation in conjunction with other CDP documents to ensure Program Development and Change, Computer Operations, Security and Control Environment activities are performed in accordance with IT General Computer Controls. Output from this documentation used to monitor and confirm compliance.

Dec 2005 to January 2007 Business Application Coordinator – Revenue Capture Learned suite workflows and support the policies, procedures of workflows according to quality, regulatory, legal and compliance standards (i.e. Adolescent Confidential, Cadence/HOV, Venture, and Occupational Health) to provide end-user go live support during deployment activities, as well as reinforce best practices in support of RC 2006 deployments. Submitted required reports timely to Implementation Leads, Product Managers, and Training Leads.

Excite@HOME

08/1999 – 3/2001

Lead build Engineer

Redwood City, Ca

Responsible for configuration, deployment of Solaris based high availability clusters and one-off application servers. Clusters hardware configurations including Sun e4500 servers with Past experience include

Collaboration on and implementation of architecture recommendations, perform design related to application integration, system administration, problem management, preventive maintenance, performance tuning, all within best practice standards.

Sun Microsystems

07/1995 06/1999

Software Project Support Engineer

Palo Alto, Ca

As a Sun hardware, software support as a Unix generalist, responsible for providing support for customers on site, including RAID level management of A3500 FC storage arrays, and EMC Project Mgr/Symmetrix through Connectric Fabric. These duties and responsibilities include: Veritas Volume manager . VXFS (Veritas file system), Veritas cluster configuration and maintenance, Problem isolation and resolution using system software testing and diagnostics. Post sales on site technical support in field locations to Enterprise Services customers.

Support to strategic alliances on service calls. Server and array starts and other billable deliverables.

Installation of Enterprise Services supported products and patches. A3500 FC storage arrays, Sun e4500 servers with EMC Symmetrix through Connectric Fabric. Administration, Technical Support and Operational Engineering for the SAN Storage and Backup & Recovery.

Daily ticket/work request handling and event management in terms of overall availability/performance.

Project deliverables include system specifications, implementation plans and ongoing performance management and capacity planning within the Storage Environment. Allocation of SAN Storage and Backup resources, storage migration activities, upgrades and reporting functions to meet negotiated service levels.

As an IR Systems Technologist, supported a building territory of 200 Unixbased workstations and peripherals. Responsible for Quality Assurance within the computing environment.

As a Computer Support Specialist, responsibilities were to maintain backups for over 140 file servers in the East Bay campus. Worked with the pilot project to initiate and implement Sun's Solstice Backup Utility (Legato networker) an automated backup/restore utility which has been deployed worldwide throughout the company.

Sterling Software Inc.

10/1984 – 06/1995

System Administrator

Onsite at Nasa Ames Research, Palo Alto. Ca

Supported Nasa Ames Research Center research groups

Maintained Unix workstations and Macintosh computers

Installed and upgraded software

Managed user accounts

Performed network and file maintenance

November 1987 to February 1993

System Administrator/Security Supervisor

Worked on operations team for the secure computer facility.

Performed system administration, user support, equipment troubleshooting, cabling, setup and secure network configuration.

Operated and supported the Cray XMP and YMP mainframes, Vax 1 1/780, MicroVAX 11 and various Silicon Graphics workstations.

Documented system performance and supervised project security as security supervisor.

October 1984 to November 1987

Computer operator

Worked in daily operations environment supporting the Cray mainframe, Vax front end's and Control Data's Cyber located in the CCF facility of Nasa Ames Research. General system operation duties were performed.

Education:

Medical Billing, Allied Medical School, Oakland, Ca.

This course provides a foundational knowledge base of Business Analysis. The course content is tailored to UC Davis Health Information Technology’s Business Requirements Document (BRD). Specifically, this course details defining project objectives, goals, constraints, requirement types, requirements elicitation, writing the BRD, requirements validation and traceability, requirements change process and more.

Affiliations:

11/1987 2/1993 Department of Defense Secret Clearance

Contact this candidate