Management, Compliance & Technical Writer

Tonya Barnes

Cell: 385-***-****/ 954-***-**** *.**********@*****.*** Salt Lake City, UT

***NO SPONSORSHIP REQUIRED***

QUALIFICATION SUMMARY

Strong experience using Photoshop

Edited essays, journals, short stories using Adobe InDesign

Adept in HTML language

Microsoft Manual Style

Technical communication

Bilingual in French & English

Grant & Proposal Writer

Legal trained Mediator

Strong analytical thinking and problem-solving skills

Ability to learn new tools quickly

Excellent verbal and written communication skills in English & French

Advanced in Microsoft Suite (Word, Excel, PowerPoint)

Building trust relationship with internal and external clients COMPUTER SOFTWARE PROFICIENCIES

Oracle, Adobe FrameMaker, Ceridian, QuickBooks, Lemans, Mainframe, Tabs3, LexisNexis, CaseMap8, Casemaker, Discovery FY, TimeMap8, PeopleSoft Explorer, Great Plains, FOS, Kronos, PIMS, Vesadex, Xchange WEB, Clio, Green Filing/Judialink, Appian, Savana, ProLaw, CPI, USPTO, Salesforce

EDUCATION

Master of Business Administration, Stevens-Henager College, Salt Lake City, UT Graduated (2/19) GPA: 3.92

Bachelor of Science, Utah Valley University, Salt Lake City, UT Graduated (8/16) Major: English Writing Studies Minor: Legal Studies PROFESSIONAL EXPERIENCE

Intellectual Property-Annuities Manager, Thorpe North & Western, Sandy, UT (7/8-Present)

● Use ProLaw to manage, transfer data to keep track of approaching deadlines.

● Instruct our annuity management system (CPI) and our foreign associate on how to proceed with the patent deadlines.

● Calculate and collect price quotes for each patent fee due (Renewals, Exams,Validation, and Grant fees from foreign associates)

● Coordinate incoming funds with our accounting department to ensure funds are applied to the correct matters.

● Evaluate if divisional applications or amendments are necessary when paying grant fees and filing requests for examinations.

● Validate allowed European patent applications into individual European countries/States.

● Review and audit monthly invoices and past deadlines to ensure no overcharges.

● Monitor any changes to foreign patent laws

● Send quarterly annuity fee reports to all our clients for approval and for budgeting.

● Create and update a 6 month master spreadsheet deadline daily.

● Upkeep and exercise due diligence in the maintenance of the US and International patents

● Build rapport with each client and cultivating a good image for the company Digital Finance–Analyst, (Contingent Worker),Goldman Sachs Group Inc (Marcus), Salt Lake City, UT (4/18-7/18)

● Classified each complaint based on a defined process and enter the complaint in Appian and Savana.

● Reviewed different levels of complaints in a timely manner and escalated critical issues to upper management.

● Audited and located missing customers data.

Compliance Specialist, (Contractor), American Express, Salt Lake City, UT (9/17- 4/18)

● Cleaned out backlog of Anti-Money Laundering alerts and KYC escalation alerts.

● Reviewed memos drafted by the Federal Intelligent Unit (FIU).

● Reviewed Politically Exposed Person (PEP) FIU findings and reports to make sure there is no money laundering or other crimes affiliated with our clients.

● Updated client demography in Cadence and PEP Log and Excel Master Tracker.

● Send weekly reports to the Manager of any suspicious findings on clients’ account activity. Technical Writer, Editor and Designer, UVU Intersection Journals, Orem, UT (4/15 - 8/16)

● Proofread journals, short stories and documents using Microsoft Word to meet strict weekly deadlines.

● Edited each writings using a General Stylistic sheet in order to retain the Journal requests. Tonya Barnes

Cell: 385-***-****/ 954-***-**** *.**********@*****.*** Salt Lake City, UT

● Designed book covers for short stories using Photoshop.

● Edited journals and story pages using Adobe InDesign to uphold the Journal requirements.

● Maintained effective and regular communication with project managers for new assignments and constructive advice

● Assisted with maintenance and updating documents

● Helped develop Journals, documentation, training manuals, and operational procedures Paralegal/Legal Writer,Skordas, Caston & Hyde Law LLC, (company reorg),Salt Lake City, UT (5/14-10/14)

● Proofread correspondence and court filings to assure all writings are concise and accurate.

● Wrote motions and appearance of counsel for several high-end criminal cases.

● Transcribed legal dictations from audiotape and other communication to clients. Paralegal/Legal Writer (Contractor), Phillips & Skidmore Law LLC, Ogden UT (12/13-5/14)

● Edited, wrote stipulations, memorandums, family pleadings, Appearance of counsel, notice of withdrawal, criminal docs,expungements, motions and affidavits for divorce cases in order to keep the attorneys organized and to meet all deadlines

● Helped with several cases (preparation and legal research) that allowed the attorneys to be prepared for a solid court case.

● Created new clients cases and bills using the Clio to assure all financials and clients are in order. Auction Coordinator/ Lease Maturity Specialist/Collections, Chrysler Financial, Mississauga,ON (1/10-7/11)

● Drafted and sent lien release letters daily of approximately 20 letters to the auctions and dealers

● Generated customer loyalty while supporting the financial services through a strong customer focus and promoting a commitment to excellence

● Managed over 600 customer’s accounts to ensure the orderly liquidation of retail and lease portfolios of new and used vehicles sold at franchise dealers.

● Skip traced to find customers new addresses to reissue overage return checks.

● Managed and audited the overage payable report and sent it to management.

● Processed disbursement for overage payments and made payment adjustments Timekeeper/Billing, Innotech-Execaire Aviation, Dorval, QC (9/07-12/08)

● Interviewed on average of ten employees per week, discussed hours worked and pay adjustments.

● Compiled weekly one hundred employees' time and production records to meet a strict weekly deadline in order to process each employee’s payroll and deposit on time.

● Updated and maintained the Ceridian database and Kronos system interface on a daily basis.

● Responsible for payroll filing, including organizing, arranging, and maintaining files.

● Reviewed an average of one hundred timesheets & work charts and timecards for accuracy and thoroughness.

● Processed bills for customers and third party clients.

● Responsible for payroll filing, including organizing, arranging, and maintaining files. License Business Development/Consultant,Ontario & Quebec Energy Savings (2/05-10/11)

● Consulted, negotiated and signed 100’s of contracts/agreements for a governmental fixed price natural gas and electricity program.

● Applied marketing skills to increase contract sales.

● Cultivated client relationships by increasing customer satisfaction and repeat sales.

● Attended,conducted and trained new employees in weekly meetings and submitted contracts for processing. OTHER PROFESSIONAL & INTERNSHIP EXPERIENCE

7/15-8/17

Legal Asset Entity Specialist, Legally Mine, Orem, UT Filed, created entities for clients’ business protection plan, assemble Clients Company portfolio and answer clients’ requests and queries

Utah Valley University:

3/15-7/15

Admin. Assistant (Work Study), UVU Women's Success Center, Orem, UT

9/13-12/13

Prosecutor Asst/Clerk, SLC Prosecutor’s Office, SLC, UT Filed, pulled police records for cases using Versadex, prepared file for cases, docketing, prepared arraignments, updated case files using PIMS, created and sent out subpoenas

4/12– 7/13

Academic Peer Advisor, LDS Business College, SLC, UT Trained Employees & Advised students regarding academic pursuits in one-on-one and group settings to develop a student

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