PROFILE
I am an enthusiastic, highly motivated and persistent individual that is willing to grow with a great company. I am passionate about achieving challenging goals and continuously developing my communication skills. My objective is to use my project coordinator, leadership, education and risk management experience to lead a project team to achieve above organizational expectations.
QUALIFICATIONS/SKILLS
MS Project skills
Strong analytical skills
Excellent planning & organizational skills
Prioritize team goals
Microsoft Office Suite
Coordinator of networking events
Self-motivated
Process mapping skills
QA testing knowledge
Knowledge of PMP practices
Ability to work well under pressure
Technical skills: Visio, VBA, SQL Lync, Live Meeting, VBA, Java, Jira, SharePoint
Exceptional problem-solving skills
Strong understanding of project scope & budgets
EDUCATION
Master of Science in Administration, 2017
Emphasis: Project Management
Lindenwood University
Bachelor of Science in Business Administration, 2005
University of Missouri-Columbia
HONORS, AWARDS AND RESULTS
1 of 12 selected to be on the Emerson 2019-2020 Diversity & Inclusion Council
Quality survey results for my project managers consistently ranked 9/10 or 10/10
Steering Committee Treasurer with project management team responsibilities in a RASCI matrix model, including the #1 most successful attended event in 2016-17
Receivables volume decreased from 3,269 in Apr 2017 to 1,253 in June 2017
“Platinum or Diamond Club” award for audits 8 times in 2015 & 10 times in 2016
Underwriting delegation authority of $500,000 with annual score rankings of “Highly Effective”: 2015 quality score: 97.22%; 2016 quality score: 98.64%
Slashed CMIS decision time by 50%, evaluating underwriting business metrics
Winner of the “President’s Club” Letter for selling $20,000 of Cutco Cutlery
PROFESSIONAL EXPERIENCE
Emerson Electric Co., LLC St. Louis, Missouri Sept 2018-Present
Project Controls Associate
Responsible for weekly updates in Microsoft Database & Project Schedule, Oracle and Clarity change management systems during the project lifecycle.
Executed project transactions, monitored margin fluctuations, and provided support with project reports for customers during the project execution life cycle.
Prepared Project Controls on-boarding procedures and participated in cross-functional team meetings to gain insight on other project management functions.
Prepared WBS, SPR1 & SPR10 financial costs/hours analyses reports weekly
Created Microsoft PowerPoint presentations to communicate safety, calendars, pursuits, new projects, quality, procurement, finance & business operations info.
Assisted in reviewing the schedule, the bill of materials, estimates to complete, estimates at completion, engineering design, procurement & fabrication activities.
CitiMortgage, LLC O’Fallon, Missouri Mar 2017-Aug 2018
Business Control Specialist II
Project planning team member using Fishbone diagram and 5 Whys method to identify risks/issues along with mitigation strategies to minimize negative impacts
Controlled company costs by identifying and completing a variety of key servicing projects with specific time deadlines utilizing cost benefit analysis
Implemented communication strategies based on meeting outcomes and remediated Citi’s receivables reports while a part of process improvements
Gathered information with project analyst to determine root cause analysis
Pulled SharePoint data from filtered excel spreadsheets to determine the total account receivables and used tracking tool information for reporting purposes
Ran a macro to determine which account receivables were cleared or to view items that needed to be further reviewed
Advanced excel user to; proficient in pivot tables, VLOOKUPS, macros
CitiMortgage, LLC O’Fallon, Missouri Jan 2012-Feb 2017
Credit Underwriter II/Project Co-coordinator
Development of Project Management skills in the 2015-2017 Citi mentorship program, HAMP solicitation team calls & PMO Originations Remediation calls
Project Coordinator with strategic executive level operational data analysis since 2014 to support business decisions regarding the change of CMIS default metrics
Effectively Approved/Declined over c, Fannie Mae, CITI Risk & Private Investors
Assisted IT team in testing mortgage default applications
CitiMortgage, LLC O’Fallon, Missouri Nov 2007-Dec 2011
Homeowner Support Specialist
Completed 50-75 service & retention calls daily while managing team reports
Subsequently trained & developed new team members with side by side mentoring to increase their knowledge and productivity of loss mitigation
Consistently ranked a top 5 performer in compliance and production, exceeding production goals nearly every year
Client Feedback Surveys showed most customers recommend my services
VOLUNTEER EXPERIENCE
St. Louis Convention & Visitors Commission, Junior Achievement, United Way, Gateway Greenway, Habitat for Humanity, St. Louis Foodbank, Men Standing Positive Funding Rep, Citi Network Steering Committee