Social Media Customer Service

EDUCATION

COLORADO STATE UNIVERSITY — BACHELOR OF ARTS IN COMMUNICATION AND

LIBERAL ARTS, FALL 2017

EXPERIENCE

CO-OWNER, GYPSY CREEK BOUTIQUE; FORT COLLINS, CO — 2016-PRESENT

• Co-Owner of an online and brick & mortar (2018-2019) boutique; retailer of women’s clothing, jewelry and accessories

• Staying current with latest trends and products while selecting our unique signature

• Handle inventory, buying and client services

• Maintain and service customers while developing new business; organized and tracked shipments and deliveries

• Handle book keeping, expenses and all other financial aspects of Gypsy Creek

• Manage multiple social media accounts, growing social media campaigns

• Organize monthly events, collaborate with consignment shops to sell our clothing, and attend quarterly festivals help to expand our brand

• Coordinate and maintain vendor and supplier relationships with over 20 vendor partnerships

• Manage a team of 1 part-time employee and 12 brand ambassadors

• Business planning, decision making, and critical thinking to help drive business

• Attend Fashion Trade shows / Markets as Owner/Buyer WAITRESS, VERN’S PLACE; LAPORTE, CO — 2015-PRESENT

• Waitress in a local, family-owned restaurant

• Developed multiple skills which include: Multitasking, working quickly and efficiently, great communication, memory, attentive listener and high attention to detail

• Learned to thrive in fast-paced work environments

• Provided excellent customer service to customers, focused on customer problem- identification and resolution

• Took food orders, prepared items, entered date into POS system and operated as guests cashier

• Accommodated guest effectively and politely

SKILLS

• Proficient in Microsoft Word, Microsoft Powerpoint and experienced in Microsoft Excel

• Leadership and teamwork

• Communication and time management

• Creativity, decision making skills, critical thinking 2961 Neil dr. Fort Collins, Colorado 80526 303-***-**** adchil@r.postjobfree.com SARA A. HAASIS

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