Customer Service Cash Handling

Arturo Hernandez Jr.

**** ****** ** ****, ***** *9932

**************@*****.*** 915-***-****

EDUCATION

El Paso Community college, el Paso, Tx Aug 2014- Expecting to Graduate May 2020

Accounting, Business and Economics

Currently attending

Canutillo High School, Canutillo, Tx Aug 2010 - June 2014

SKILLS AND ACTIVITIES

Fluent in Spanish

Proficient in Microsoft Office: Excel, Word, and PowerPoint

Excellent communication skills

Strong customer service

Self-motivated, quick learner, and team leader

Strong analytical skills

Excellent interpersonal skills

Detail-oriented and organized

Academic knowledge regarding economic and General Accepted Accounting Principles and Practices

Good handling money

Multitasking

Problem solver

EXPERIENCE

Carnitas Queretaro, el Paso, Tx July 2017 - Present Full Time Server

Deliver friendly and efficient service to ensure a pleasant dining experience for all guests.

Trained new servers on menu knowledge and how to provide quality service.

Trained new workers cleaning and restaurants rules, directions on what is to be expected.

Accurately totaled processed and collected payments from guests using the point-sale system.

Guided guests through menus while demonstrating through knowledge of the food, beverages and ingredients.

Great at working in full restaurant capacity.

Cuartito Azul, el Paso, Tx Jan 2017- July 2017

Full Time Server

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Help customers with questions, problems, and complains in person and via telephone.

Take customers’ orders while providing great customer service.

Completed side work such as refilling condiments, cleaning and sorting linen hanging drapes and serving equipment.

AER Worlwide, El Paso, Tx Dec 2015- Jan 2017

Warehouse worker

Ability to operate machinery to breakdown electronics

Great teamwork for heavy machinery and electronics

Ability to follow the basic rule of the company

Villa pizza, El Paso, Tx Nov 2014- July 2016

Cook

Cook all the food of the restaurant

Able to manage knifes to cut vegetables and food

Overall cleaning in detail of the restaurant, dishes use and the restaurant itself

Cash handling to operate the cash register to charge the guests.

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