Expertise in employee relations and global benefits management

IJU (LARA) LU

**** ******** ****, *** ****, CA **132

702-***-**** · adcheg@r.postjobfree.com

EXPERIENCE

Lime San Francisco, CA

Human Resources Project Associate Oct. 2018 – Jan. 2020

• Directed global benefits program by completing broker searching, regulations research, new country playbook, program design, and daily administration. Successfully rolled out benefits programs for 5 countries

• Acted as the Interim LatAm HRBP and supported Supply Chain/Logistics teams on employee relationship management and people strategy development

• Performed HR projects such as immigrant/travel visa applications, on-boarding/off-boarding processes, bill auditing, compliance filing, Workday system testing, and contingent workers’ management

• Facilitated the initial new countries HR set up by reviewing the employment documents, rolling out core benefits, and building time-off policies

Kika Tech, Inc San Jose, CA

Executive Assistant / Office Manager July 2016 – June 2017

• Conducted full recruitment by creating job descriptions, screening candidates, arranging interviews, participating in panel interviews and processing offer negotiations

• Directed internal employee events and external events such as AWS pre-event preparation, on-site support, and post evaluations

• Supported employee recognition strategies to increase employee engagement and to sustain the employee culture

• Addressed legal documents for immigrant visa applications accelerating the processes

• Maintained C-level executive’s appointment schedules and made travel arrangements University of Nevada, Las Vegas (UNLV) Las Vegas, NV Graduate Assistant Aug. 2015 – May 2016

• Assisted four faculty members with projects research; engaged in literature research

• Facilitated 120+ undergraduate students’ group projects in class as well as assisted faculty members with grading of student assignments

• Co-taught with professors in industry computer applications, such as acquiring analysis and synthesis skills by teaching Excel and PowerPoint software

The Grand Hotel Taipei, Taiwan

Front Desk Supervisor / Front Desk Agent Dec. 2011– May 2014

• Executed employee engagement events, training seminars and VIP Guest meet and greet events

(government official events, New Year Eve, Hotel Anniversary, etc.) with hotel management team

• Coached and developed projects to train 12 front office employees to exceed performance expectations and increase customer satisfaction levels, contributing to a lower turnover rate (due to fewer agent errors) and faster transaction times

• Coordinated 487 room reservations and managed 80+ travel agency accounts and bill auditing EDUCATION

University of Nevada, Las Vegas (UNLV) Las Vegas, NV Master of Science, Hotel Administration, GPA: 3.95 Aug. 2014 – May 2016 UNLVino Scholarship, UNLV Mentor Program Award, HGSA Travel Funding Award National Taipei University (NTPU) Taipei, Taiwan

Bachelor of Science in Business Administration – Leisure and Sport Management, GPA:3.35 Aug. 2007 – May 2011 LEADERSHIP AND INVOLVEMENT

International Affairs Society Taipei, Taiwan

Member of Student Club in National Taiwan University and Volunteer to Northern Thailand June 2008 – July 2009

• Improved the teaching quality of local teachers by building training programs, conducted rural investigation for government and raised NT$930,000 sponsorship as foundation HONORS / AWARDS

2015 Global Spa and Wellness Summit – Student Challenge Winner (1st Place)

• Designed a profitable and innovative spa & wellness resort business plan (business located in Latin America) CERTIFICATION

Certification in Hotel Industry Analytics (CHIA)

LANGUAGES

Native Mandarin, Fluent English

Contact this candidate