Sap Manager

MOHAMMAD MAMOON

Address

Residence Flat # ***, *nd Floor, Cartel 2, Dubai Silicon

Oasis, Dubai, United Arab Emirates

Telephone

Whatsapp/imo +92 – 300 – 2512485

Mobile +971 – 58 –5857460

e-mail Personal *******@*******.***

CAREER SUMMARY

A highly resourceful, flexible, innovative and qualified IT Professional, possessing over 17 years of experience over a wide range of proficiencies in IT Management, Networks, Systems and Real time Business Applications such as SAP design, deployment and up-gradation. Ability to design, deploy and manage Data centers and co-location of IT infrastructure for high availability and better security.

I have hands on experience in installation, configuration and management of SAP Net weaver (Abap + Java Stack), I have also worked on end to end implementation projects of S/4 HANA, SAP Hybris Billing, SAP Hybris Ecommerce, SAP Fiori, SAP CRM, SAP PQM, SAP ECC, EP, Solman, BI/BW over different dbs (HANA, Oracle, SQL Server, Sybase) and multiple O.S platforms (Red Hat Linux, SUSE Linux, HP-UX, Windows). I have also worked on various aspects of Networks and Systems that includes Microsoft, Cisco, 3Com and Linux environment but not limited to those. I am able to generate innovative ideas and update myself with recent advancements in the field of computer networks and technical architecture of business applications. Excellent in troubleshooting high end technical issues for the continuity of business operations. I also try to keep exploring new avenues in order to gain expertise I can work under pressure along with a team of professionals as a team player. EXPERIENCE

ELSECO LIMITED (UAE)

SENIOR SAP BASIS ADMINISTRATOR

March 2019 - TODate

• Complete technical management of SAP ERP that includes SAP Application, Databases and Operating Systems on a complex SAP Landscape.

• Manage the IT vending process including the selection of vendors, initiation and finalization of the procurement process for hardware, software and third party services and build and manage business relationship with various SAP infrastructure and Network vendors as part of technology initiatives

• Plan, direct, and supervise the work of assigned personnel who perform implementation and operational duties.

• Complete Administration, management and monitoring of SAP applications that includes SAP S/4 HANA 1709, SAP CRM 7.0 EHP 4, SAP Fiori 4.0, SAP PQM (FS-PRO & FS-QUO), SAP Hybris Billing and SAP Solution Manager 7.2.

• Daily Monitoring and management of SAP HANA DB on HANA Cockpit and HANA studio for any tentative issues.

• Deployed whole SAP Production Landscape replica (SAP S/4 HANA, SAP CRM, SAP FIORI, SAP PQM, SAP HYBRIS Billing on HANA Database 2.0)on cloud environment.

• Creation of Tenant DBs, Schemas, Views, Tables and users on Hana database through HANA studio.

• Analyzed complex SAP server issues and worked on large enterprise and business-critical applications.

• Complete Installation configuration and management of SAP Solution Manager 7.2 SPS 9.0 on Suse Linux 12 SP2 for LMDB, EWA, ITSM and Change Management.

• Enhanced availability of SAP infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support.

• Upgrade of HANA database from HANA 2.0 SPS 2 revision 24 to HANA 2.0 SPS 4 revision 45 on entire SAP Landscape (Dev - QAS & PROD).

• VMware Esxi Management, Configuration and deployment for SAP Systems (ABAP Stack. Java Stack and HANA DB).

• Was Involved for conducting the the SAP Audit and penetration testing for the complete SAP Landscape. IRCO - HYUNDAI (SAUDI ARABIA)

PROJECT MANAGER SAP / SAP BASIS CONSULTANT

November 2017 – Feb

2019

• Reported to senior management on budget of project and made recommendations on hardware necessary to complement the system.

• Selection of HANA technology over SAP Business Suite for high speed transactions, analytics, SAP Lumira, dashboards and real time reporting etc.

• Ensured business success by managing the delivery of services and technological solutions on a global scale, using direct and indirect reports, and contract and off-shore resources

• Installation and configuration of Suse Linux 12 SP2 / X86_64BIT for SAP ECC Ehp 8 over HANA DB 2.0 for DEV / QAS Server and PRD Server.

• Selection of Vendor for SAP Implementation and HANA based Hardware for the complete implementation of the project phases.

• Evaluation of business processes, technology, and team to understand gaps and core problems. Restructured the project plan and led team that successfully implemented technology.

• Documented and mapped the company's process flow from start to end with Visio/Microsoft Project. Understanding for IRCO’s business processes.

• Re-engineered business processes to leverage advantages SAP offers, reduce overall process time and increase productivity.

• Conducted scoping meetings and blueprinting sessions for gathering requirements to identify all GAP's/RICEFW's needed by the business and IT.

• Prepare and produce related contents of deployment and operational documents including the Deployment Plan, Change Control Documentation, and Installation Guidelines.

• Oversaw the scope of work which included the project planning, business process mapping, blueprinting, design, configuration, and setup of technical environment.

• Set up the project management infrastructure for implementing a new global ERP installation based on ASAP methodology. SAP modules implemented include FICO, SCM, HCM, Services and CRM.

• Defining policies, technical landscape design and hot/cold backup management / policies. BYCO PETROLEUM PAKISTAN

ASSISTANT MANAGER MANAGEMENT APPLICATIONS & SYSTEMS / TEAM LEAD SAP BASIS March 2014 to Oct 2017

• Complete technical management of SAP ERP that includes SAP Application, Databases and Operating Systems for SAP Systems.

• Plan, direct, and supervise the work of assigned personnel who perform implementation and operational duties.

• Manage the IT vending process including the selection of vendors, initiation and finalization of the procurement process for hardware, software and third party services and build and manage business relationship with various SAP infrastructure and Network vendors as part of technology initiatives.

• Managing service level agreements (SLA) with service providers / Vendors for smooth operations of the department.

• Prepare and produce related contents of deployment and operational documents including the Deployment Plan, Change Control Documentation, and Installation Guidelines.

• Facilitate internal/external and SAP audit engagements of IT / SAP operations and ensure audit observations related to IT infrastructure are addressed.

• Building new SAP Servers (Abap + Java), performing application upgrades (SUM), support packages, patches to servers and diagnosing issues with SAP Systems, responding to problem tickets for issues reported by clients.

• Currently involved in deployment of HANA ready Fujitsu hardware for up-gradation to EHP 8 and migration to SAP HANA.

• Have complete working knowledge for HANA Studio for backup, restoration, user management, license management and DATA replication.

• Responsible for complete procurement process for IT equipments that includes hardware selection, SRF, PR / PO and till delivery of the equipment.

• Completely responsible for new implementations, upgrades, and support with focus on new SAP Projects and executing those projects.

• Assessment of Current SAP applications for Application Security, Operating Systems reliability and hardware sustainability.

• Complete SAP Systems administration, Hardware administration (App Nodes, Control Nodes, Netapp and Tape Library) running on adaptive computing solution Fujitsu Flex-Frame for SAP.

• Defining policies, technical landscape documentation, SAP Auditing and hot/cold backup management.

• Completely responsible for new implementations, upgrades, and support with focus on new SAP Projects and existing Systems.

• Complete Implementation of SAP Solution Manager 7.1 that includes installation and configuration of lmdb, SMSY, change management and EWA etc.

• Managing the Design, Planning and Implementation SAP Landscape across the organization for ABAP & JAVA stacks.

• Assisting the SAP team with requirement of SAP releases, hardware requirement, database and up- gradations for existing systems and new projects.

• Documenting proposals and landscape documents for new and existing projects of SAP ERP implementation in accordance with the business requirements.

• Providing guidance on requirement of hardware sizing according to number of SAPs for implementation of new and existing projects of SAP.

• Building new SAP Servers (ABAP + Java), performing application upgrades, support packages, patches to servers and diagnosing issues with SAP Systems, responding to problem tickets for issues reported by functional consultants and end users.

• Responsible for making sure that SAP ERP is available 24/7 to SAP functional consultants, ABAP Programmer and all potential end user stakeholders so that business continuity carries on. MARTIN DOW PHARMACEUTICALS PAKISTAN

MANAGER SAP BASIS

Nov 2010 to Feb 2014

• Complete technical management of SAP ERP that includes SAP Application, Databases and Operating Systems for SAP Systems.

• Completely responsible for new implementations, upgrades, and support with focus on new SAP Projects and existing Systems.

• Develop and enforce policies, procedures, duties and responsibilities in order to enhance credibility, security and confidentiality of accessing, viewing and dealing with sensitive data in accordance with international best practice and acceptable common standards.

• Managing the Design, Planning and Implementation SAP Landscape across the organization for ABAP & JAVA stacks.

• Assisting the SAP team with requirement of SAP releases, hardware requirement, database and up-gradations for existing systems and new projects.

• Documenting proposals and landscape documents for new and existing projects of SAP ERP implementation in accordance with the business requirements.

• Providing guidance on requirement of hardware sizing according to number of SAPs for implementation of new and existing projects of SAP.

• Building new SAP Servers (ABAP + Java), performing application upgrades, support packages, patches to servers and diagnosing issues with SAP Systems, responding to problem tickets for issues reported by functional consultants and end users.

• Complete Implementation of SAP Solution Manager 7.1 that includes installation and configuration of lmdb, SMSY, change management and EWA etc.

• Design, Plan, Implement and monitor changes required in SAP Landscape across the organization for ABAP

& JAVA stacks that includes SAP ECC 6.0, Solman 7.0, IDES and SAP Router.

• Responsible for making sure that SAP ERP is available 24/7 to SAP functional consultants, ABAP Programmer and all potential end user stakeholders so that business continuity carries on.

• Configuration, Management & Administration of SAP Netweaver 7.0 for ECC 6.0 (MM, PP, FICO & SD) on HP-UX 11.2 Server, RHEL 5.3 and Oracle 10.2.0.4 Database.

• Administration of SAP Netweaver 7.0 with Oracle on HP-Unix Itanium Server that includes user administration(SU01, SU10), client copy, deletion (SCCL, SCC3, SCC4, SCC5, SCC9, SCC8), performance analysis and memory/buffer management(ST02, ST04), spool administration database backup/recovery

(BTROOLS).

• Complete Migration from HP-UX 11.2 to RHEL 5.3 on SAP ECC 6.0 for Development, QAS Server and Production Servers (Heterogeneous System Copy on SAP Netweaver 7.0 of ABAP stack).

• Expanding, enhancing disaster recovery (Br-tools, Offline Redo-logs) / backup procedures (dbacockpit, DB13, Offline Backup), scheduling/monitoring background jobs (RZ01, SM36, SM37, and SM65) and providing support packages (SNOTE, SPAM) for SAP Systems.

• Complete configuration of Transport Management System (STMS) for 3 system configuration solution for Dev, QAS and production system (3 level User, Approver & System Admin).

• Extensively worked on Authorization objects, fields, authorizations and authorization profiles in profile generator (PFCG, SU53), user administration (SU01, SU10, SU03, SUIM), SAP Servers parameters setting in the Default, instance and Start Profiles (RZ10, RZ11).

• Daily scheduled task that includes health checks in Production, QAS and Dev systems: check status of Work Process (SM50), Buffer Management (ST02), Application Server, Background job, System Log, Update Log, User Logon, ABAP short dumps (ST22), Spool Administration (SPAD) etc.

• SAP Servers parameters setting in the Default, instance and Start Profiles (RZ10), Configuration of Printers in SAP Environment (SPAD).

• Installation and configuration of SAP IDES server on Red Hat Linux 5 and SAP Router on Windows 2003 server.

SIDAT HYDER MORSHED ASSOCIATES (PVT) LIMITED

SAP BASIS CONSULTANT/ ASSISTANT MANAGER I.T

August 2008 to

Oct 2010

• Building new SAP Servers (Abap + Java), performing application upgrades (EHPi), support packages, patches (SPAM, SNOTE, JSPM, SDT) to servers and diagnosing issues with SAP Systems, responding to problem tickets for issues reported by clients.

• Worked extensively on all aspects of user administration(SU01, SU10), client copy (SCCL, SCC4, SCC3, SCC9, SCC8), functionality, R/3 installation/kernel upgrade, EHP and Support Packages (SPAM, SAINT), performance analysis and memory/buffer management(ST02, ST04), spool administration database backup/recovery(brtools), IMG Views (SPRO), database export/import, SAP R/3, Solman 7.0, Oracle installation, technical documentation, and troubleshooting (problem reporting and resolution).

• Configuration of Solution Manager (Systems Landscape, Maintenance Optimizer) for implementation of EHP4. Creating Roles, User Profiles Authorizations (PFCG, SSO, SU53) for Abap and Java Systems.

• Implementation of Netweaver ABAP and Java stack. Have worked on SAP Business Suite – ECC 6.0, EP 7.0 (Enterprise Portal), Solman (Solution Manager) 7.0, Web Dispatcher, E-recruitment, SAP Trex, SAP Content Management Server, ITS and Sap Router.

• Expanding, enhancing disaster recovery / backup procedures (Br-Tools, DB13), scheduling/monitoring background jobs (RZ01, SM36, SM37, and SM65) and providing support packages (SNOTE, SPAM) for SAP Systems.

• Defining Transports (STMS, SE01, SCC1, SE03, System Configuration->Transports) on ABAP and Java Systems, RFCs (SM58,SM59) for cross client and remote connectivity (SSO, SS1).

• Worked extensively on all aspects of Enterprise Portal includes (JCO destination for WebDynpro, Content Administration, System Administration, User Administration) on Portal for ESS, MSS and LSO.

• Configuration of SAP ESS/ MSS, KM, content/ Cache server & SAP HCM landscape, Configuration of UWL, JCo, Single Sign On, ICM, ITS and Web dispatcher.

• Creating I-views, pages, work-sets & roles of web-dynpro and assigning roles to user in Enterprise Portal 7.0.

• Planning, Organization, coordination and implementation of Department and corporate systems for Oracle, SAP R/3 and SAP Business One.

• Constructing, hardening servers in accordance with standard build, deployment practices, performing problem determination, root cause analysis and developing solutions to restore production availability.

• Designing and implementing System Landscape of ECC 6.0, EP, XI, SAP Router (SNC & VPN), ITS and SAP Solution Manager for Single Tier and Multi Tier business solutions on Microsoft and Linux Environment.

• Was involved in consultation of first phase of ITIL Project and handled 3 IT verticals including IT LAN, IT WAN and Network Security.

• Configuring and analyzing Networks that include installation, troubleshooting and maintenance of branded

/ unbranded Server Machines, Switches, Routers, and Access Points for smooth I.T operations. APIIT PAKISTAN

SYSTEMS MANAGER I.T

March 2003 to

July 2008

• To ensure that systems are implemented, maintained and operated to meet technical architecture and configuration standards.

• Proactively involve in IT financial management to control operational cost expenditures, costing of IT services, budget planning and tracking

• Coordination with the local and international vendors for purchasing of computer systems, network equipments and hardware accessories.

• Expanding, enhancing disaster recovery processes, planning, responding and providing support for system engineering and administrative requests.

• Manage, Maintain and administer hosting of public domain names registered for the company and product portfolio.

• Designed and implemented structured cabling of the campus for 250+ nodes.

• Configuring and analyzing Networks that include installation, troubleshooting and maintenance of branded and unbranded Server Machines, Cisco Catalyst Switches 2950/3548 series, Cisco Routers 2811/3640 series and Wifi Equipments.

• Management of 250+ nodes on Microsoft based Network.

• Migration from NT 4 Server Platform to Windows 2000 Server Platform.

• Installation and Management of Microsoft Exchange 5.5 and Microsoft Exchange 2000 and Exchange 2003 Server.

• Designed, Installed and Configured Wireless LAN 802.11 b/g setup for the entire campus.

• Management and Administration of user’s accounts and distributed security in Windows NT 4 / 2000 Server Environment.

• Installation, Configuration and troubleshooting of Internet Security and Acceleration Server’s (ISA) management and security policies.

• Managing Network Security By implementing Norton Antivirus Corporate Edition and managing it.

• Interlinked the 2 Branches of APIIT, via VPN on Windows 2000 server platform.

• Installation, configuration and maintenance of Mailer daemon Server for emailing.

• Installation of Windows 2000 professional and windows XP Professional on identical computer systems by using Symantec Ghost for imaging.

• Monitoring the network via using different software and troubleshooting all Network Management Problems.

GLAXO SMITH KLINE PAKISTAN

NETWORK ENGINEER

June 2002 to Dec

2002

• Installation and Configuration of Windows NT 4 and Windows 2000 Server.

• Management and Administration of user’s accounts and on Windows NT 4 Server Environment.

• Was involved in the Installation and configuration of Cisco Catalyst 3500 XL switches.

• Installation and Configuration of Windows NT workstation, Windows XP Professional, Windows 2000 Professional.

• Coordinated all in upgrades and support work on existing software and server applications

• Provide support to clients regarding Network, Software & Hardware level problems.

• Assembling Single, Dual processor on Intel based motherboard with scsii and IDE hard drive on branded and unbranded computers system machines.

• Monitoring network related problems and trouble shooting them. ABGURT PVT LTD.

NETWORK ADMINISTRATOR

August 1999 to

Dec 2001

• Designed and implemented the network on Windows 2000 environment.

• Installation and implementation of Domain by using Active Directory on Windows 2000 Advance Server Platform.

• Installation of Wingate as a proxy server.

• Installation & trouble shooting hardware and operating systems on all workstations and servers.

• Bandwidth Management on Servers that includes deployment & maintenance of ftp Server’s / ISA Server.

• Performing OS installations (mostly CD-ROM based, to perform upgrades and clean installs)

- PROJECTS & ASSIGNMENTS

• Involved as Senior SAP Basis Administrator for the deployment whole SAP Production Landscape replica (SAP S/4 HANA 1709, SAP CRM 7.0 Ehp4, SAP FIORI 4.0, SAP PQM, SAP HYBRIS Billing on HANA Database 2.0) on Suse 12 SP2 Linux based cloud environment For Elseco Limited UAE.

• Involved as Senior SAP Basis Administrator for the revision upgradation of HANA Database 2.0 from SPS 2 revision 24 to SPS 4 revision 45 on whole landscape (Development, QAS and Production) for Elseco Limited UAE - Dubai.

• Involved as Senior SAP Basis Administrator Complete deployment of SAP Router and Solution Manager 7.2 FPS 9 with configuration of lmdb, EWA, DAA, ITSM, CA-Introscop and Charm on Suse Linux 12 SP2 for Elseco Limited UAE - Dubai.

• Involved as SAP Basis Team Lead for complete upgradation project from ECC 6.0 Ehp 4 to ECC 6.0 Ehp 8 with Upgradation of Oracle DB from 10.0.2.5 to 12.1.0.2 on Suse Linux 12 by using SUM tool with maintenance planner for Byco Petroleum Pakistan Limited.

• Involved as SAP Basis Team Lead for complete SAP R/3 System Landscape design. Configuration and deployment of SAP IDES, Development Server, Quality Assurance and Production (ABAP stack ECC6.0 Ehp4 Ready) on Oracle 10.0.2.5 database that included pre and post installation activities on SUSE Linux 11, 64 bit platform for Byco Asia Middle-East on distributed environment solution.

• Involved as SAP Basis Consultant for Complete remote support for System Landscape design. Configuration and deployment of SAP IDES, Development Server, Quality Assurance and Production (ABAP / JAVA stack ECC6.0 Ehp7) on Sybase database (15.7 / 16.0) / Windows 2012 Server 64 bit platform for United National Dairy Saudi Arabia.

• Involved as SAP Basis specialist for complete SAP R/3 System Landscape design. Configuration and deployment of SAP IDES, Development Server, Quality Assurance and Production (ABAP + Java Stack) that includes ECC 6.0 and Solution Manager 7.0 on Oracle 10.0.2.4 database that included pre and post installation activities on RHEL 5, 64 bit platform for Seatle Pharma on Silo architecture solution.

• Involved as SAP Basis Specialist for complete Migration of HP-UX 11.2 to RHEL 5.3 64 bit platform on SAP ECC 6.0 for Development, QAS Server and Production (Heterogeneous System Copy on SAP Netweaver 7.0 of ABAP stack) for Martin Dow Pharmaceuticals on Solo architecture solution.

• Involved as SAP Basis Specialist for complete SAP R/3 System Landscape design. Configuration and deployment of Solution Manager 7.1 (ABAP + Java Stack), SAP Router and SAP IDES on Oracle 10.0.2.4 database that included pre and post installation activities on RHEL 5, 64 bit platform for Martin Dow Pharmaceuticals.

• Involved as SAP Basis consultant for complete SAP R/3 System Landscape design. Configuration and deployment of SAP IDES, Development Server, Quality Assurance and Production (ABAP + Java Stack) that includes ECC 6.0, Enterprise Portal 7.0 and Solution Manager 7.0 on Oracle 10.0.2.4 database that included pre and post installation activities on RHEL 5, 64 bit platform for MCB Bank on stand alone architecture.

• Involved as SAP Basis consultant for complete SAP R/3 Installation, Configuration and deployment of SAP IDES, Development Server (ECC 6.0 & EP7.0), SAP Solution Manager 7.0 and SAP Router on Oracle 10.2 database that included pre and post installation activities on SUSE 10 Linux, 64 bit platform for Pak Qatar Takaful Group.

• Installed, configured and provided continuous support for SAP Business One at Pakistan Automobile Corporation on Windows 2003 Server with Microsoft SQL Server 2005.

• Was involved as IT Network consultant for the first phase of ITIL Project and handled 3 IT verticals including IT LAN, IT WAN and Network Security of MCB Bank.

• Involved as a Network Manager for the Project of complete migration of Windows NT 4 Server Platform to Windows 2000 Server based network at APIIT Pakistan. The assignment comprised of compete migration of Server setup that included Application Servers and Domain Controllers.

• Was involved as the Project Team Lead for the Convergence of email setup for multiple ISPs and multiple sites i.e. APIIT Lahore and APIIT Karachi to a single site and on a single ISP.

• Was Involved as Project Infrastructure Manager in setting up a network infrastructure design and deployment for APIIT’s 250+ users on a structured cable environment and WiFi that is presently connected to this network for Application development.

• Involved as Team Leader for the complete design and deployment of Network Infrastructure and network security for the Pearl Fabrics Company on a wired and wireless network for 100 + nodes.

• Involved as Network Engineer for the installation, Configuration and Management of Cisco’s Catalyst 3500 XL for the Project of Network sizing at Glaxo Smith Kline Pakistan.

• Was involved as Project Team lead for Configuration and Management, and of Cisco Routers 3620, 3640, 2800 and Switches 2950, 3500XL Catalyst.

EDUCATION

Particulars Institute Month & Year

MS Computer Science

Mohammad Ali Jinnah University, Karachi

Majors in Computer Networking / Telecommunication

2004 - 2006

B.Sc. Honours In

Computing

Staffordshire University, U.K 1999 - 2002

GCE ‘A’ Levels The City School 1996 - 1998

GCE ‘O’ Levels Beacon House Public School 1993 - 1996 INTERNATIONAL CERTIFICATIONS

Particulars Institute Month & Year

TADM10 – TADM12 – TADM51

SAP Web AS Implementation & Operation

Sidat Hyder Morshed Associates

(In-House Training)

July – August 2009

MCSE - Windows 2003

Active Directory Design & Implementation

Computer Training and Testing

Center, Karachi

Feb - March 2007

MCSE - Windows 2003

Network Infrastructure Design & Implementation

Computer Training and Testing

Center, Karachi

Feb – March 2007

CCNA

Cisco Certified Network Associate 2.0

Computer Training and Testing

Center, Karachi

Feb 2002

CCNP

Building Cisco Remote Access Networks

Computer Training and Testing

Center. Karachi

May 2002

CCNP

Building Scalable Cisco Networks

Computer Training and Testing

Center. Karachi

August 2002

CCNP

Building Cisco Multilayer Switched Networks

Computer Training and Testing

Center. Karachi

October 2002

PERSONAL EXTRA CURRICULAR

• Marital status

• Date of birth

• Place of birth

• Nationality

• Languages

Married

November 20, 1977

Mirpurkhas, Pakistan

Pakistani

English & Urdu

Actively participated in various sports and won prizes at school, college and university level was a member of school and college cricket, table tennis, basketball and athletics teams.

NOTICE PERIOD REFERENCES

One month notice period is required. Mr. Nawaf Al Jebbawy Chief Information Officer

United National Dairy Co.

Cell No. 009**-**-***-****

Email *****.*******@******.***

P.O. Box 55138, Al Ahsa 31982,

Kingdom of Saudi Arabia.

Contact this candidate