Program Manager Data Analyst

KEVIN P. JACKSON, PM, ASQ, CAM

Oceanside, CA 818-***-**** *****.******.*******@*****.*** https://linkedin.com/in/kevin-p-jackson/

PROGRAM MANAGER – TOP SECRET SECURITY CLEARANCE

Specializing in Organizational Transformation + Process Improvement

CORE COMPETENCIES

Change Management

Strategic Planning

Corporate Communications

Negotiation

Stakeholder Management

Federal Regulations

Presentations/Report Writing

Cost/Schedule Management

Earned Value Management

Budget Management

Six Sigma Kaizen

Root Cause Analysis

Regulatory Requirements

Design Control

SAP

Multifaceted Program Manager with over 20 years of experience in complex organizations guiding large-scale, programs, strategic planning and capture management with a passion for leading through influence. Progressive record of leveraging a deep understanding of the business and internal + external customers to drive the success of major initiatives, improving operations, processes, and communication among cross-functional employees.

Engage stakeholders to breakdown silos and barriers to communication.

Streamline processes for greater efficiency and employee productivity.

Empower employees to engage and collaborate cross-functionally and created a culture of accountability.

Build consensus through empathetic listening, bridging the gap between management and employees.

PROFESSIONAL EXPERIENCE

INSTRUMENTATION LABORATORY, San Diego, CA 2019 – Present

Program Manager 2019 - Now

R&D Development and On-Market Product Support

Directed the overall management and execution of a complex product development programs including new instruments and new software applications, valued at over $20M. Manage projects, defines roles and goals for program team members, while encouraging strong cross-functional communication across departments. Manage day-to-day design control and phase review elements within the R&D department.

•Lead cross-functional teams in development of software driven electromechanical medical devices and subsystems, valued at $35M

•Participated in and developed executive level briefings for strategic planning and on-market product support business, valued at $50M.

NORTHROP GRUMMAN (NG) TECHNOLOGY SERVICES COMPANY, Palmdale, CA 2017 – 2019

Project/Program Manager 2017 - 2019

Undisclosed Program (ATDC – Advance Technology Development Center)

Provide Project/Program Management support including cost and schedule budgeting/forecasting/reporting to the customer, weekly program performance measurement and monthly cost reporting, earned value updates, variance and ETC analysis, driving business development on various programs and proposal efforts valued at over $100M. Manage day-to-day operations and serve as the liaison with senior management.

•Redefined business model and KPIs over 9 months, resulting in one year later, program expansion 4x its original size, 3x the no. of employees globally and 2x amount of end user data to the customer.

•Developed and executed turnaround strategy with VP and HR team to rollout Corporate Initiative to retain highly skilled and security cleared employees, increasing retention by 15%.

•Cultivate enterprise level relationships with Government, e.g., USAF officers with ISR capabilities.

•Conduct new business development for NG with several federal government agencies in the DoD sector.

•Participated in and developed executive level briefings for strategic planning and capture management for new business, valued at $20M.

•Generate performance metrics, performing periodic program review and program management reviews, develop charts, ad-hoc reports, manpower requirements and staffing plans for senior management.

LOCKHEED MARTIN AERONAUTICS COMPANY, Palmdale, CA 2010 – 2017

Project Manager 2012 - 2017

Performance Mgt + Culture of Accountability - Joint Strike Fighter Dev. Flight Test

Managed several large-scale organizational transformation programs to stabilize and strengthen the cultural relationships of the hourly employees, salaried employees, and senior leadership. Successfully implemented initiatives of change, including leading a team of over 100 members from cross-functional areas, delivering programmatic safety, quality, and cost functions.

•Directed a special assignment of strategic initiatives to reduce employee attrition rates, energized the

workforce, increased communication, and cultivated an environment of trust within the program.

•Developed an expanded Performance Management Team Program to engage / empower represented mechanics, made cultural improvements, and successfully increased aircraft readiness mandate.

•Received a LM SPOT award for contribution to organization and preparation for first flight test aircraft.

•Led the Culture of Accountability Program, including surveying 15-20% employees to gauge their pulse and launch initiatives to develop an engaged workforce.

•Earned a Team Special Recognition Award for representing the base’s Integrated Test Force as responsible change agent for the Operational Excellence Team.

Electronics Engineer (Data Analyst)- 2010 – 2012

Process Improvement (Lean/Six Sigma, Kaizen, EVMS) -Joint Strike Fighter Dev. Flight Test

Led a structured Improvement Activity team of 5 to develop and maintain metrics / status measures to enable leadership to more effectively communicate the organization’s “story” to external stakeholders and to rapidly identify, and resolve organizational issues.

•Influenced broad stakeholder support to enable development of new metrics, capture capabilities and reporting tools, as well as established an iterative approach to improvement/ implementation.

•Implemented an improvement plan for data analysis and review increasing the efficiency of the current process by 25%, with a cost savings of $950K/year for the organization.

•Integrated a test program which decreased the turnaround time of critical mission systems data to the customer by 30%, saving company $140K annually.

LOCKHEED MARTIN IS&GS COMPANY, Palmdale, CA 2000 – 2010

Multi-Functional IT Analyst, Lead/Supervisor - 2008-2010

Airborne Laser Flight Test

Elected to supervise a group of cross-functional engineers to aid in quantifying effectiveness of flight test activities and evaluate the Airborne Laser platform as a weapons platform. Mentored Junior Engineers in project management techniques.

•Honored with multiple awards—Excellence Award for support of first shot of Airborne Laser program, Director’s Award and two LM President’s Awards for supporting Airborne Laser + Missile Defense.

•Served as Lead Analyst on an integrated test program and decreased turnaround time of critical mission systems data to the customers and management by 30%.

•Coordinated, analyzed and resolved data anomalies needed to verify flight test milestones within the required 4hr. window 100% of the time.

Data Processing, Electronics Engineer- 2000 – 2008

F22 Raptor Developmental Flight Test

Led day-to-day processing of instrumentation recorded flight test data and data center operations.

•Modernized legacy procedures to enhance clarity and reduced average turn time of aircraft data from 4 hours to less than 2, a shift that saved ~8K labor hours over the life of the program.

•Earned Special Recognition for representing the Integrated Test Force as responsible change agent for an inter-departmental group that turned around a faltering data processing system.

ADDITIONAL EXPERIENCE

UNITED STATES AIR FORCE

Intelligence Analyst – 1996 - 2000

55th, 77th, 78th & 79th Fighter Squadrons – Iraqi No-Fly Zone & NATO Kosovo War Support

Received several medals and ribbons in support of operations.

EDUCATION AND CERTIFICATIONS

Master of Business Administration – Louisiana State University (Shreveport) (In-process)

Bachelor of Science, Computing Technology – Chapman University 2012

Lean / Six-Sigma Green Belt Certification – (ASQ) / Lockheed Martin 2015

Control Account Management (CAM) Certified – Lockheed Martin 2015, Humphrey’s & Assoc. 2018

Root Cause Mapping -- Think Reliability 2016

Program Management Certification (PM) – Lockheed Martin EBS Pipeline Program 2016

OTHER SKILLS: Microsoft Office Suite – SharePoint, Visio, Project, Word, Excel, PowerPoint

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