Skincare and business development specialist

Shawn Stevens

**** ******* ** #**

Denton, TX ***10

adcggu@r.postjobfree.com

469-***-****

Skills/Experience:

•20 years in spa service/retail industry

•Strong interpersonal and communications skills

•Consultative, organized and focused

•Self- motivated entrepreneur with more than 10 years of experience in sales and events

•Outside marketing/ cold calling experience

•Proficient in Millennium Software, Microsoft Word, Excel, CRM

Employment History:

Advance Esthetic-Spa and Esthetic Equipment- Plano, TX

Aesthetic Sales Specialist July 2019 - present

•Contact and follow up on new potential clients provided on a daily basis through CRM system

•Develop strong client relationships through phone and showroom visits

•Educate clients by demonstrations via in person or video

•Provide one on one business strategic consultation

•Expand sales in existing accounts by introducing new products/services

•Meet and exceed daily company sales metrics

•Completeting adminstrative tasks by invoicing and financing

Skin MD & Beyond. Dr. Fiona Wright Med Spa- Plano, TX

Medical aesthetician Aug 2018- June 2019

•Provide Medical facial treatments (Microdermabrasion, Oxygen facials, Chemical peels. CO2 Hand Treatments)

•European spa facials, lash/brow tint, Waxing

•Service & products sales( Dr. Wright brand,Sente)

•Assist Dr. with consultations, Follow up and treatment recommendations for patients

•Provided excellent customer service and product knowledge on all skincare brands

•Responsible for product display and inventory

•Achieved monthly sales goals

•Charting all treatments and scheduling treatments

•Provided excellent customer service and product knowledge on brand

Cle De Peau & Omorovicza- Neiman Marcus / Nordstrom DFW Area

Resident/ Traveling Luxury Spa Aesthetician June 2016- As needed

•Provide Luxury Spa treatments

•Product train all store personnel

•Service & products sales

•Schedule per event- minimal hours

•Provided excellent customer service and product knowledge on all beauty brands

•Responsible for stock, testersand GWP'S for each store

•Achieved monthly sales goals

•Coordinated schedules within Neiman Marcus/ Nordstrom for focus Spa Events and/or education training.

•Marketing

•Overnight or extended (Nashville, Orlando, Austin, San Antonio, etc)

Neiman Marcus-Willowbend, Plano, TX

Cosmetic Beauty Tools Specialist/ Product Specialist- November 2014 – March 2016

•Educate clients on extensive line of Hair/Beauty tools including NuFace, Clarisonic, PMD, Neulash,Oribe, R +Co, Iluminage, Foreo, and other vendors

•Provide spa treatments using beauty tools with specific lines in a luxury brand

•Partner with lines such as Cle de Peau,CHANEL, Estee Lauder, Revive, Dior, Natura Bisse, SK-II and Kiehl's

•Build relationships with clients and recommend specific products for their skincare needs

•Conduct vendor training events throughout the month with one-on-one demonstration

•Responsoble for product inventory, display,tester units, samples & GWP'S

•Achieved product specialist sales goal by 142% to LY plan for 2014 Fall Fiscal Year and by 185% to LY plan for 2015 Spring Fiscal Year

Massage Envy Spa - Corinth, TX

Clinic Administrator/Aesthetician, July 2011 - September 2014

•Promoted Daily Membership Sales with front staff by developing daily action plans

•Coordinated training courses pertaining to new sales initiatives

•Presented new product introductions and store productivity financials during monthly meetings

•Achieved 85% closing rate of membership goals

•Achieved 90% closing rate on MURAD Skin care product sales

•Increased pre-booking by 20%

•Implemented Franchise policies and procedures to ensure store was compliant in all aspects of operations

•Coordinated schedules, performed accounting and maintained high levels of customer service

•Recruited, hired and trained all personnel

The Dress Up Lady Parties & Events – Corinth, TX

Entrepreneur - www.thedressuplady.com, March 2006 – Per event requests

•Coordinated over 600 children and adult events since company's inception

•Provide luxury themed children’s events

•Market business through networks including Dallas Child Magazine, Suburban Parent Magazine, Trade/Craft Shows, face/face business relations, cold calling and online advertising

•Create relationships and partner with vendors through marketing and referrals

•Organize events while understanding the client’s expectations and presenting event packages to cater to their needs

•Achieve high referral rates and repeat clientele through exceptional service

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