Experienced customer service representative, with a demonstrated history of working in the sales and marketing industries. Skilled in operations management, customer service, marketing strategy and leadership. Work Experience
Outside Sales Representative Aug 2019- Present
Trinity Solar, Hawthorne, NY
Served as a team lead for an office that generates over $1.2M a month in sales.
Consistently solicited 250 homes per week with a contract rate of 20%.
Reported to the District Manager on team performance and had to upkeep a spread sheet on the whole office.
Trained new representatives on how to professionally pitch to homeowners.
Surpassed Quota every month by using consultative selling skills to identify opportunities, overcome objections and build relationships.
Customer Service Representative Apr 2018- Aug 2018 Chestnut Hill, Sleepy Hollow, NY
Collaborated with team members in customer service, check out, stock control and overall store upkeep.
Answered 100 customer telephone calls a week promptly and in an appropriate manner.
Communicated with vendors regarding back order availability, future inventory and special orders. Manual Laborer Jun 2017- Sept 2017
McAvey Moving Company Inc., Pleasantville, NY
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Kept storage areas organized, clean and secure to fully protect company assets. Education
Bachelor of Science: Marketing May 2019
Mansfield University of Pennsylvania Mansfield, PA Skills and Interests
MS Office Proficiency
Lead Qualification and Generation
Cold Calling and Telephone sales