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Customer Service Sales Representative

Belleville, NJ
March 26, 2020

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Edwin Lopez

*** ***** ******** ***. **, Tarrytown, NY 10591 914-***-****

Experienced customer service representative, with a demonstrated history of working in the sales and marketing industries. Skilled in operations management, customer service, marketing strategy and leadership. Work Experience

Outside Sales Representative Aug 2019- Present

Trinity Solar, Hawthorne, NY

Served as a team lead for an office that generates over $1.2M a month in sales.

Consistently solicited 250 homes per week with a contract rate of 20%.

Reported to the District Manager on team performance and had to upkeep a spread sheet on the whole office.

Trained new representatives on how to professionally pitch to homeowners.

Surpassed Quota every month by using consultative selling skills to identify opportunities, overcome objections and build relationships.

Customer Service Representative Apr 2018- Aug 2018 Chestnut Hill, Sleepy Hollow, NY

Collaborated with team members in customer service, check out, stock control and overall store upkeep.

Answered 100 customer telephone calls a week promptly and in an appropriate manner.

Communicated with vendors regarding back order availability, future inventory and special orders. Manual Laborer Jun 2017- Sept 2017

McAvey Moving Company Inc., Pleasantville, NY

Coordinated daily work strategies, following oral and written instructions to properly move and ship products.

Kept storage areas organized, clean and secure to fully protect company assets. Education

Bachelor of Science: Marketing May 2019

Mansfield University of Pennsylvania Mansfield, PA Skills and Interests

MS Office Proficiency

Territory Management

Bilingual (Spanish/English)

Lead Qualification and Generation

Cold Calling and Telephone sales

B2C Sales

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