Kent, WA *****
Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
January 2020 to Current
Rich's Five Star Pizza Kent, WA
Answered customer telephone calls promptly to avoid on-hold wait times.
Educated customers on promotions to enhance sales.
Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Completed training to learn additional techniques for making new and seasonal items.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Stocking and replenishing
Cash register operations
Credit card processing
Refunds and exchanges
Time management skills
Expected in 2022 Kentwood High School Covington, WA