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Service Representative

Apollo Beach, FL
March 26, 2020

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Dedreian J. Talbott

**** ***** ****** **.

Apollo Beach, FL 33572


Personal Goal I have recently been laid off from my employer due to COVID-19. I am seeking new and challenging responsibilities, that will allow me to advance my career and return to employment in the PERS system.

Education Bachelor of Arts in Business Management

Malone College, Canton, Ohio

Associate Degree – Community Service Technology

University of Akron, Akron, Ohio

Specialized *Computer Software Including: Microsoft Office

Training Word, Power Point, Access, Excel, and Microsoft Publisher

*Victim Awareness Facilitator

Employment Local + Turtle, LLC

History (December 2016 – March 2020)

Accounts Payable/Human Resources Administrator

Responsible for the financial processing of transactions for Local + Turtle, which is a $30 million dollar food distribution company serving Tampa and surrounding areas. Duties include daily bookkeeping, record keeping, financial reporting, and financial audits. Responsible for reconciling and verifying invoices. I have a good knowledge of financial responsibilities pertaining to the AP department. Responsible for processing payroll and assisting employees in navigating their HR needs. Assisted in selecting our benefits and payroll companies and assist with personnel policies and procedures for the company.

Stark County Common Pleas Court, Day Reporting Program

(August 2001 – November 2016)

Community Service Coordinator

Responsible for establishing appropriate community service sites and assigning felony offenders sentenced to perform community service to appropriate sites. It is my responsibility to ensure that the Common Pleas Court judge’s orders are adhered to and fulfilled as expected. I monitor approximately 100+ individual client cases, ensuring that the community service hours presented are valid and accurate, while maintaining a good relationship with the non-profit community service sites. I perform drug screening of clients and monitor those who attend GED at the Day Reporting facility. This position requires close communication with state and county probation and parole officers and maintaining an unbiased, objective attitude. I must maintain a keen perception of client behaviors, while protecting confidentiality and attention to detail. Additionally, I am responsible for the inventory and ordering of all office supplies, cleaning supplies and drug screening equipment for the program. I also collect and calculate all agency statistics.

American Scandinavian Student Exchange (ASSE International)

(November 2007 to May 2011)

Area Representative and FLEX/YES Program Cluster Leader

As an Area Representative for ASSE, I was responsible for public relations in the North East Ohio area promoting a high school foreign student exchange program. I recruited host families in the area, which included interviewing potential host families and insuring that the host home was a safe and nurturing environment for the incoming student. I also facilitated the orientation and training of host families and the incoming students. This involved explaining rules and guidelines of the U. S. Department of State and the ASSE Program. My other job responsibilities involved assisting students and families

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with flight coordination and confirmation, VISA issues and travel concerns within the United States. In the event of issues with student behavior or host family concerns, I

also acted as counselor and mediator to resolve problems. As a Cluster Leader, I help students in two special programs, FLEX and YES. The FLEX (Future Leaders Exchange) is a program established from the collapse of the Soviet Union, and plays a

critical role in providing youth from the former Soviet Union the opportunity to live and study in the United States. The YES (Youth Exchange and Study Program) was created in response to the tragic events of September 11, 2001. These special programs are funded by the United States Department of State and are intended to bridge the cultural divide between the United States and the countries involved in the programs.

Stark Metropolitan Housing Authority

(March 2000 to August 2001)

Administrative Secretary – Personnel and Administration

Responsible for administration of group health benefits for 155 employees, reconciliation of several multi-million dollar financial accounts held by the organization and the posting employment opportunities. I also facilitated new hire orientation and conduction basic computer training for new hires and current employees who needed assistance. Assisted employees with BWC and heath insurance claims. Experience with the bargaining unit contract and grievance process. Compiled statistics and completed state and federal reports, i.e. OSHA and EEO.

American Red Cross of Western Stark County

(Feb. 1999 – March 2000)

Health and Safety Program Coordinator

Responsible for maintaining contracts with businesses and organizations in the Western Stark County area for programs involving CPR, First Aid and other health related training programs offered by the American Red Cross. Maintain volunteer records and teaching histories, recruit new volunteers, as the program requires, instruct and publicly speak as needed by businesses and community organizations.

Volunteer Leadership Stark County – 17th Class

Experience ASSE, International Area Representative

– Foreign Student Exchange for high School teens ages 15-18

Crisis Pregnancy Support Center

Counselor Training

24 Hour Crisis Line and Reception

Stark County Human Service Department

Children’s Protective Department

Pathway Foster Care Network, Canton, OH

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