Software Jira
Resume:
North Salt Lake, UT *****
Cell# 208-***-****
Email: *********@*****.***
Jo Olsen
Technical Skills / Tools
-SaaS, SOC2, System Design Life Cycle (SDLC).Jira, Bamboo, Bitbucket, Java, Selenium, HTML, SQL, Postman, Test Rails, Rally, HP/ALM Quality Center, QTP, Janova, Black Box Testing, White Box Testing, Grey Box Testing, .Net, Redmine, Git, Jenkins, AS-400, RPG, Windows, MAC, Word, Excel, Outlook. PowerPoint, PMP
- Browser/Version Testing (IE, Chrome, Firefox, Opera, Safari)
Teamwork Skills
-Compliance, Change Management (CO-TCO)
-Sprint, Agile, Waterfall, Liaison, Training, Documentation, Communication
-Working with Agile team and/or IT Team discussing priority and requirements of tasks/tickets.
-Creating and validating requirements on a technical and end user level.
-Coordinating and assigning tickets within the team.
-Resolving confusion on testing processes and agile processes.
-Communicating clear test results to developers and all team members.
Experience
August 2018 – Current Carterra Inc. SLC, UT
Senior Software Quality Analyst
Working with Quality Department – Documentation Audit for Compliance and Certifications
Working in an Agile team using Sprint and Kanban Processes
Administrator of Jira Project Management Tool
Managing Jira Boards for All Software Projects
Writing Test Plans for Software Projects
Writing Functional and Feature Test Cases using Jira and Zephyr
Acceptance and Performance Testing
Flashing Firmware on IoT’s (Both using software tool and manually using cables)
Basic validation testing of Software and Firmware on Hardware (LSA Machine)
Working with Product / Project Managers on Priorities for Software
Validating Requirements from Product Management (Detailed & Testable)
Working with off-shore Development Team – Managing Project & Validating Test Cases
Insuring Trackability (Requirements, Development, Test Cases, End User Documentation)
Release Management through CO (Change Order) & TCO (Temporary Change Order) Processes
Insuring Version Control
Document Control - Test Plans, Test Cases, Software Version Release Processes
Regression Test Plans Updated for End to End Final Testing Prior to Release
Working with Developers during Testing on Failed Test Cases and Requirement Adjustments as needed
Validation of Release once moved to Production – Released to Customers
Training and mentoring IT Staff
Reviewing and Modifying Processes as Needed within IT/Software Team
Technical Tools Used:
Jira, Zephyr, Confluence, Firmware, Team City, Salesforce, Outlook, Excel, Word, Change Management (CO, TCO)
January 2018 – August 2018 Resmark Systems SLC, UT
QA / Release Manager
Working in an Agile team using Sprint and Kanban Processes
Reviewing ticket requirements and verify they are testable
Reviewing Unit Tests from Developers
Writing Test Plans for Sprint or Project using Rally and Test Rails
Writing Functional and Feature Test Cases using Test Rails
Acceptance and Performance Testing
Browser/Version Testing (IE, Chrome, Firefox, Opera, Safari, Browser Stack
Basic mobile device testing (iPad, iPhone, Android, Laptop)
Performing Demos to Product Owners for final approval
Creating End to End and Regression Test Scripts (Manual and Automated) using Test Rails
Working with Scrum Master and Product Owner on requirements and priorities
Working with developers while testing
Documenting all test case results and reporting failed test cases and defects to all members of the team
Validation of tickets once moved to Production
Assisting with Stress and Load Testing
Training and mentoring IT Staff
Reviewing and Modifying Processes as Needed within IT Team
Technical Tools Used:
Rally, Test Rails, Browser Stack, Gmail, Windows, Multiple Browsers, MAC, Outlook, Excel, Word
March 2017 – December 2017 Usana Health Sciences SLC, UT
QA Analyst III - QA Manager
Working in an Agile team using Sprint and Kanban Processes
Reviewing ticket requirements and verify they are testable
Reviewing Unit Tests from Developers
Writing Test Plans for Sprint or Project
Writing Functional and Feature Test Cases using Jira
Deploying Code to Development, Test/QA and Stage Environments for Testing using Bamboo and Bitbucket
Using SQL Developer and Postman for Black box, White box and Grey box testing
Creating basic automated test cases using Selenium tool and Java
Acceptance and Performance Testing
Browser/Version Testing (IE, Chrome, Firefox, Opera, Safari Browser Stack
Basic mobile device testing (IPad, IPhone, Android, Laptop)
Performing Demos to Product Owners for final approval
Creating End to End and Regression Test Scripts (Manual and Automated) using Java and Selenium
Executing Test Cases using Jira and Zephyr
Working with Scrum Master and Product Owner on requirements and priorities
Plan & coordinate testing within Repository and environment with other agile teams.
Working with developers while testing
Documenting all test case results (Failed, Passes, Log Defects)
Validation of tickets once moved to Production
Assisting with Stress and Load Testing
Training and mentoring QA Staff
Reviewing QA Processes with QA Team
Technical Tools Used:
Jira, Zephyr, Bamboo, Bitbucket, SQL Developer, Selenium, Postman, Java, MAC, Outlook, Excel, Word
Aug 2011 – March 2017 MWFB / WCSI Sandy, UT
QA Analyst III – Business Analyst
Working in IT Department in a Waterfall Process and Agile Process
PMP Course Completed (Project Management Professional) Software Projects
Working on Projects using Agile Processes
Setting Priorities of Tasks within Repositories and Product Owner needs
Reviewing ticket requirements and verify they are testable
Creating and Documenting Requirements for Projects and Tasks
Reviewing Requirements with Developers and QA
Reviewing Unit Tests from Developers
Writing Test Plans for Releases (AS-400 and Web Applications)
Writing Functional and Feature Test Cases HP/ALM Quality Center
Deploying Code to QA and Stage Environments for Testing RPG (AS-400) Commands
Black box, White box and Grey box testing
Creating basic automated test cases using QTP, SQL and Janova tools
Acceptance and Performance Testing
Performing Demos to Product Owners / End users for final approval
Creating End to End and Regression Test Scripts (Manual and Automated) using Quality Center and QTP
Executing Test Cases using Quality Center and QTP
Working with Project Managers and Product Owner on requirements and priorities
Working with developers while testing
Documenting all test case results and reporting failed test cases and defects to all members of the team
Browser/Version Testing (IE, Chrome, Firefox, Opera, Safari)
Basic mobile device testing (IPad, IPhone, Android, Laptop)
Compare & Verify Output (Reports) generated by AS-400 and Web Applications
Run and validate End of Month and End of Year Processes
Verify Daily Compares of Output (Comparing Stage and Production Environments)
Validation of tickets once moved to Production
Managing, Training and Mentoring QA Staff
Reviewing QA Processes with QA Team
Managing assigned Projects
Technical Tools Used:
HP/ALM Quality Center, SQL Developer, QTP, AS-400, Windows, Outlook, Excel, Word, PowerPoint
Testing Code bases in RPG, Java, C++, .Net
Nov 2005 – Aug 2011 Computer Technology Inc. Rupert, ID
Administrator in Software Testing / Documentation
Test Developmental Software (AS/400 - .Net – Windows)
Work with Programmers to Identify solutions for Client / End Users
Working in IT Department in a Waterfall Process
Setting Priorities of Tasks with Product Owner and IT Director
Reviewing ticket requirements and verify they are testable
Creating and Documenting Requirements for Projects and Tasks
Reviewing Requirements with Developers
Reviewing Unit Tests from Developers
Writing Test Plans for Releases (AS-400 and Web Applications)
Deploying Code to QA and Stage Environments for Testing RPG (AS-400) Commands
Black box, White box and Grey box testing
Acceptance and Performance Testing
Performing Demos to Product Owners / End users for final approval
Working with developers while testing
Documenting all test case results and reporting failed test cases and defects to all members of the team
Browser/Version Testing (IE, Chrome, Firefox, Opera, Safari)
Compare & Verify Output (Reports) generated by AS-400 and Web Applications
Run and validate End of Month and End of Year Processes
Validation of tickets once moved to Production
Document Final Software Changes
Implement & Install Software Updates
Prepare Documentation for Clients / End Users for Training
Create Statement Overlays/PDFs for Clients
Run & Maintain Basic AS/400 Backups
Run & Maintain Network / LAN Backups
Run Daily Toll Processing for Select Clients
Administer & Schedules Semi-Annual Client Conferences for Education and needed Updates.
Technical Tools Used:
AS-400, Windows, Outlook, Excel, Word, PowerPoint
Testing Code bases in RPG, C++, .Net
1998 - 2004 Huntsman Packaging Inc. Salt Lake City, UT
Technical Liaison
Testing & Implementation of Software
Training & Documenting Software in Packaging Plants
Maintaining Network Connections
Administration of IT Employee for IT Director
Technical Tools Used:
AS-400, Windows, Outlook, Excel, Word, PowerPoint
Testing Code bases in RPG, C++, .Net
1988 - 1998 CompHealth Inc. Salt Lake City, UT
Technical Liaison / Telecommunication Administrator
Work with Programming Staff on Testing of Program enhancements
Train & Implementation of Software
Document Software and hand off to Training Department
Maintaining Telecommunications Software (Upgrades)
Administration on AS/400 of all Company Employees
Maintain Budget within IT Department
Approve Telecommunication Invoice & forward to Accounting
Technical Tools Used:
System 36, AS-400, Windows, Outlook, Excel, Word, PowerPoint
Testing Code bases in RPG
Education
August 2017 Usana Health Sciences Salt Lake City, UT
5-day updated training on Java Testing and tools – Java – Selenium
July 2017 MWFB Salt Lake City, UT
Completed PMP Training Course (Project Management Certificate)
1988 – 1998 CompHealth Inc. Salt Lake City, UT
Certificate(s) - Window Software Training (Word/Excel/PowerPoint/Outlook)
Certificate – Siemens Telecommunication Software Knowledge
Idaho State University Pocatello, ID
Computer Science
References
Upon Request
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