Saurabh Jain

QA Manager

Cell: 1-716-***-****

adcg8d@r.postjobfree.com

SUMMARY

An ambitious professional with an experience of 14+ years in diverse areas encompassing QA Manager, Business Analysis, Quality Control across the ERP(PeopleSoft Application), HealthCare, Clinical Research and Document/Content Management domain; currently spearheading functions as QA Manager.

Certified ISTQB Tester.

Attended PMP training in Quintiles.

Experience in design and development of Effective Test Cases, Test Data and Test Execution Based on business requirements and Defect Reporting.

Have complete exposure to STLC, SDLC and Agile Methodologies.

Designed Validation Plan, Validation Report, Testing Strategy, Test Plan, UAT Plan and Prepared Test Cases by applying various Black-box techniques.

Expertise in test management using test management tool HP ALM and extensively worked on JIRA.

Prepare training material, Standard Operating Procedures (SOPs), Training master plan and training schedule and Testing related documents like Validation Plan, Test Strategy & Validation Report.

Tracking the Project Progress using the Microsoft Project & conducting daily Scrum calls including all the stakeholders and communicating the Project Status with all the Stakeholders.

Developing the Project Management Plan, defining the scope, creating the WBS, define the activities in WBS and developing the Project Schedule.

Creating the Risk Management plan by identifying the Risk and define the Risk Mitigation strategy.

Involved in Fit-Gap analysis, Release Planning and Effort Estimation.

Proven expertise in analyzing, designing, development, implementation & testing of PeopleSoft solutions for customers using PeopleSoft Financial suite. Extensive experience in designing and implementing legacy migration solutions, upgrade and integration solutions for PeopleSoft suite of applications.

Extensive understanding of interfaces and business processes of PeopleSoft FSCM 9.2. Modules like Purchasing, eProcurement, Accounts Payable, General Ledger, Accounts Receivables, Billing & Expense Modules.

Expertise in configuration of PeopleSoft modules like Purchasing, Accounts Payables, Billing & General Ledger.

Hands on testing experience in PeopleSoft HCM modules like EDA, MDA, AVT and Time & Labor

Involved in customer RFP’s, Fit-Gap analysis, Release Planning and Effort Estimation.

Attended CBAP certification training.

Configure the Security Roles & Permission lists.

Designing & Building PS Queries, reviewing data via SQL.

Prepare training material, training master plan and training schedule.

Conduct end-user training.

PeopleSoft Skills

Extensive hands on experience PeopleSoft Financial Modules Accounts Payables, Purchasing & Expenses, People Tools 8.4X and 8.5X release, Workflow Technology, File Layouts, Application Packages & PS Query.

Education

BE (Computer Science) - Visvesvaraya Technological University (Karnataka) India

Projects

Client: Hilton Worldwide JUL 2017 – Till Date

Role: QA Manager/PeopleSoft Consultant

Location: Memphis (TN)

Project: PeopleSoft Upgrade 9.2

Project Description:

Upgrading to PeopleSoft Financials v9.2 will support global, consistent processing on a single PeopleSoft instance. The application delivers more than a thousand new features, functions and enhancements to enable increased productivity for high-frequency users, ease of navigation for infrequent users and streamlined business processes across Finance and the wider organization.

Responsibilities:

Daily Work/Task Allocation to the QA Team.

Developing the Project Management Plan, defining the scope, creating the WBS, define the activities in WBS and developing the Project Schedule.

Tracking the Project Progress using the Microsoft Project & conducting daily Scrum calls including all the stakeholders and communicating the Project Status with all the Stakeholders.

Involved in Release Planning and Effort Estimation.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Mentoring the testing team and business users on Functional aspects of AP, PO, BI, AR & GL

Resolving the Conflicts between Developer & Testers.

Test management using test management tool HP ALM.

Test status reporting to all the stakeholders.

Coordinated & managed UAT testing for PeopleSoft 9.2 upgrade from testing standpoint.

Conducting defect triage meeting for UAT & E2E.

Effort estimation & schedule of the testing cycle.

Analyze legacy system functionality to determine, software requirements specifications and business rules. This is documented utilizing Functional Specification documentation.

Understanding the functional requirements and derived Test Scripts

Involved in the walk-through sessions to test team and help them in preparing the test cases.

Design and development of Effective Test Cases, Test Data and Test Execution Based on business requirements and Defect Reporting.

Designed Validation Plan, Validation Report, Testing Strategy, Test Plan, UAT Plan and Prepared Test Cases by applying various Black-box techniques.

Worked closely with project Management team to prepare Go/No-Go documents.

Supported testing for the enhancements and complex solutions.

Supported business users with the system configuration & support needed for testing.

Client: Quintiles Technologies NOV 2016 – MAY 2017

Role: QA Lead/Business Analyst

Location: Raleigh (NC)

Project Description:

PeopleSoft eProcurement enables self-service for requisition and other Procurement tasks and is designed to help with the enforce contract purchasing as well as capture spending information for future analysis. PeopleSoft eProcurement has more user-friendly interface including commonly used functionality/icons which leads to a more intuitive experience when entering Requisitions.

Responsibilities:

Daily Work/Task Allocation to the QA Team.

Developing the Project Management Plan, defining the scope, creating the WBS, define the activities in WBS and developing the Project Schedule.

Tracking the Project Progress using the Microsoft Project & conducting daily Scrum calls including all the stakeholders and communicating the Project Status with all the Stakeholders.

Gather Information from Quintiles Purchasing Team Globally.

Coordinating with the Business Users to get the requirements and Processes followed in different Quintiles regions.

Performed Fit-Gap analysis.

Estimating the Work and giving the Delivery Dates to the Business Users.

Configuration of eProcurement in the PeopleSoft system.

Performing the various Black box testing using methodologies such as Module Testing, Integration Testing and System testing on the application.

Identify Software bugs and interact with developers to resolve them.

Developed test conditions and test scenarios at which the application was thoroughly tested according to Business Requirements.

Performing manual testing including functional, system and performance testing.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Client: Quintiles Technologies MAY 2016 – NOV 2016

Role: QA Lead/Business Analyst

Location: Raleigh (NC)

Project Description:

Quintiles SEA countries were using the legacy system to perform the PO activities. We did a fresh implementation for PeopleSoft Purchasing module for SEA countries in Quintiles. This involves the implementation of Creating a requisition, workflow of requisition, create a purchase order online, in the background, or from another system that transforms purchase requests into purchase orders, purchase order dispatch, entering the receipt and then taking it to Payables system for the Payments.

Responsibilities:

Daily Work/Task Allocation to the QA Team.

Developing the Project Management Plan, defining the scope, creating the WBS, define the activities in WBS and developing the Project Schedule.

Tracking the Project Progress using the Microsoft Project & conducting daily Scrum calls including all the stakeholders and communicating the Project Status with all the Stakeholders.

Gather Information from Quintiles SEA countries for the legacy process followed by the Purchasing Team.

Coordinating with the Business Users to get the requirements and Processes followed in different Quintiles SEA regions.

Performed Fit-Gap analysis.

Configuring the Purchasing Business Unit in the PeopleSoft System.

Set-up the Purchase Order Workbench to select various Purchase Orders.

Set up Approval workflow process using amount approval and chart field approval for requisitions and PO’s in purchasing.

Estimating the Work and giving the Delivery Dates to the Business Users.

Configure the Purchasing Business Units in the PeopleSoft system.

Performing the various Black box testing using methodologies such as Module Testing, Integration Testing and System testing on the application.

Identify Software bugs and interact with developers to resolve them.

Developed test conditions and test scenarios at which the application was thoroughly tested according to Business Requirements.

Performing manual testing including functional, system and performance testing.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Client: Quintiles Technologies MAY 2014 – APR 2016

Role: QA Lead/PeopleSoft Consultant

Location: Raleigh (NC)

Project Description:

Upgrading to PeopleSoft Financials v9.2 will support global, consistent processing on a single PeopleSoft instance. The application delivers more than a thousand new features, functions and enhancements to enable increased productivity for high-frequency users, ease of navigation for infrequent users and streamlined business processes across Finance and the wider organization.

Responsibilities:

Daily Work/Task Allocation to the QA Team.

Developing the Project Management Plan, defining the scope, creating the WBS, define the activities in WBS and developing the Project Schedule.

Tracking the Project Progress using the Microsoft Project & conducting daily Scrum calls including all the stakeholders and communicating the Project Status with all the Stakeholders.

Involved in Release Planning and Effort Estimation.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Mentoring the testing team and business users on Functional aspects of AP, PO, BI, AR & GL

Resolving the Conflicts between Developer & Testers.

Test management using test management tool HP ALM.

Test status reporting to all the stakeholders.

Coordinated & managed UAT testing for PeopleSoft 9.2 upgrade from testing standpoint.

Conducting defect triage meeting for UAT & E2E.

Effort estimation & schedule of the testing cycle.

Analyze legacy system functionality to determine, software requirements specifications and business rules. This is documented utilizing Functional Specification documentation.

Understanding the functional requirements and derived Test Scripts

Involved in the walk-through sessions to test team and help them in preparing the test cases.

Design and development of Effective Test Cases, Test Data and Test Execution Based on business requirements and Defect Reporting.

Designed Validation Plan, Validation Report, Testing Strategy, Test Plan, UAT Plan and Prepared Test Cases by applying various Black-box techniques.

Worked closely with project Management team to prepare Go/No-Go documents.

Supported testing for the enhancements and complex solutions.

Supported business users with the system configuration & support needed for testing.

Client: Quintiles Canada OCT 2012 – APR 2014

Role: QA Consultant/PeopleSoft Techno-Functional Consultant/Business Analyst

Location: Raleigh (NC)

Project Description:

We need to provide an automated output banking file to meet Canada Requirement in order to make Vendor and Employee Expense payments. The combined Payment Selection and Pay Cycle Manager Setup and payment file formats within the Accounts Payable module for processing Vendor and Employee Travel Expense payments for Quintiles Canada. The payment layout used is the ISO 20022 XML payment format for ACH and System Check Payment Methods.

Responsibilities:

Gather Information from Quintiles Canada Banking Partner, Royal Bank of Canada.

Coordinating with the Business Users to get the requirements and Processes followed in Quintiles Canada.

Performed Fit-Gap analysis.

Estimating the Work and giving the Delivery Dates to the Business Users.

Perform requirements gathering and analysis in order to provide high quality and detailed requirements, ensuring the closest involvement with, and agreement from the user community.

Resolve conflicting end-user requirements and follow Quintiles System Life-Cycle (SLC) and Computer System Validation (CSV) procedures, as appropriate.

Collaborate with the lead user or delegated member of the applicable business group, to create a User Requirements Specification (URS) and with the development group to create Functional Specification (FS) document while identifying current & desired future states that address the business need.

Configure Business Units and Payment Layouts for the Bank Setup.

Performing the various Black box testing using methodologies such as Module Testing, Integration Testing and System testing on the application.

Identify Software bugs and interact with developers to resolve them.

Developed test conditions and test scenarios at which the application was thoroughly tested according to Business Requirements.

Performing manual testing including functional, system and performance testing.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Client: Quintiles Technologies FEB 2012 – SEP 2012

Role: Business Analyst

Location: Raleigh (NC)

Project: Global P2P (Procure to Pay) review Process

Project Description:

Global P2P (Procure to Pay) Review process involves Vendor Maintenance, Requisition PO Catalog Process, Receipts Vouchers and Matching Process, Pay cycles process and External Payments. In this project we had to collate data from across all the regions of Quintiles with regards to the process mentioned earlier. After collating data, we need to come up with the Global Process flow which should be common for all the Regions with the help of Super User.

Responsibilities:

Gather Information from all the Quintiles Regions.

Coordinating with the Business Users to get the requirements and Processes followed across all the Regions.

Normalize and standardize process flow diagrams using Microsoft Visio.

Involved in reviewing the documents across all the Regions and come up with the common processes.

Involved in the proposal of Global Process Flows which should be followed across all the regions.

Sending the proposed Global Process flows to all the Business User and collating their feedback.

Freezing the final process flows after incorporating the comments received from the Business User in the Processes.

Client: Quintiles SEA (South East Asia) APR 2011 – JAN 2012

Role: QA Consultant/PeopleSoft Functional Consultant

Location: Raleigh (NC)

Project Description:

We need to provide an automated output banking file to meet Quintiles SEA countries requirement in order to make Vendor and Employee Expense payments. The combined Payment Selection and Pay Cycle Manager Setup and payment file formats within the Accounts Payable module for processing Vendor and Employee Travel Expense payments for Quintiles SEA countries. The payment layout used is the ISO 20022 XML payment format for EFT and System Check Payment Methods.

Responsibilities:

Gather Information from Quintiles SEA Banking Partner i.e. Citibank.

Coordinating with the Business Users to get the requirements and Processes followed in Quintiles Canada.

Estimating the Work and giving the Delivery Dates to the Business Users.

Performing the analysis based on the input data provided & Drafting the Functional Specification for this Change Request.

Analysis of requirements and design documentation.

Configure Business Units and Payment Layouts for the Bank Setup.

Performing the various Black box testing using methodologies such as Module Testing, Integration Testing and System testing on the application.

Identify Software bugs and interact with developers to resolve them.

Developed test conditions and test scenarios at which the application was thoroughly tested according to Business Requirements.

Performing manual testing including functional, system and performance testing.

Managed the testing process, bug reporting, analyze the test results; track the progress of system testing.

Client: Quintiles Technologies MAY 2008 – MAR 2011

Role: Test Lead

Location: Raleigh (NC)

Project Description:

Upgrading PeopleSoft Financials to v9.0 from v8.8 will support global, consistent processing on a single PeopleSoft instance. The application delivers more than a thousand new features, functions and enhancements to enable increased productivity for high-frequency users, ease of navigation for infrequent users and streamlined business processes across Finance and the wider organization.

Responsibilities:

Test management using test management tool HP Quality Centre.

Test status reporting to all the stakeholders.

Coordinated & managed UAT & E2E testing for PeopleSoft 9.0 upgrade

Effort estimation & schedule of the testing cycle.

Daily task allocation to the team.

Understanding the functional requirements and derived Test Scripts

Involved in the walk-through sessions to test team and help them in preparing the test cases.

Design and development of Effective Test Cases, Test Data and Test Execution Based on business requirements and Defect Reporting.

Designed Validation Plan, Validation Report, Testing Strategy, Test Plan, UAT Plan and Prepared Test Cases by applying various Black-box techniques.

Supported testing for the enhancements and complex solutions.

Supported business users with the system configuration & support needed for testing.

Client: 24/7 Customer Pvt. Ltd OCT 2005 – MAR 2008

Role: Test Lead

Location: Bangalore (India)

Project Description:

Time & Labor allows Employees to report Hours/Time, Managers to report Hours/Time for themselves as well as their Reports, while Project Coordinators have the ability to amend Time reported as necessary. Time Reporter accounts can be easily managed within PSHR, using existing processes to allow Self-Registration for new employees and update of Time Reporter status when job changes are entered to the Workforce Administration module (e.g. changes to Supervisor).

Employee Direct Access is the project where in Employee can update his personal data such as: Name, Address (home, mailing, etc.), Telephone numbers, Email address (personal), Emergency Contacts, Marital Status & Ethnicity (US & Africa Employees only).

Manager Direct Access allows Managers to perform the following transactions for their direct reports:

Promote / Change Salary (MGR 1 and MGR 2 Approval Needed)

Transfer (MGR 1 and MGR 2 Approval Needed)

Change Job Status (e.g. Move from Full time to Part time) (Only MGR 1)

Change Supervisor (Directly updated)

Termination (Directly updated)

Absence & Vacation Tracking (AVT) Module is used to perform following:

Set holiday entitlement for new starters

Set Working patterns (referred to as Work Schedules) for new starters particularly to incorporate part-time workers.

Load Days carried forward (referred to as carryover) as part of the year end process.

Make adjustments to entitlement at any stage during the year

Record Absence / Holidays on behalf of a manager or employee (in exceptional circumstances)

Confirm if transactions have been successfully approved by managers and investigate any that have gone to error.

Responsibilities:

Collecting Change requirements/Bugs from the clients

Task estimation and scope determination

Reviewed Business Requirement Documents

Developed and helped in creation of test plan, test cases based on functional specifications and design documents.

Participated and coordinated in Test Case Walkthroughs.

Participated in test case execution.

Maintained requirements and created Traceability between Requirements and Test Cases.

Performed System, Integration, Functional, and Regression testing of new/revised application

Extensively tested for complex Equivalence, boundary, positive, negative, and dependency conditions

Worked closely with users and program developers to ensure that the application development met the user expectations.

Tracked and Reported software defects and interacted with developers to resolve technical issues.

Used MS-Excel and Quality Center to track and report system defects and bug fixes.

Played a major part in testing and timely delivery of the product.

Collecting Daily Status Reports from the Developers

Code Walk through and enforce the standards and quality

Checking the Application programming standards and naming conventions

Conducting review meetings, release management (preparation of Software Release Notes, generation of upgrades for Installation at Clients’ place)

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