LAUREL MARTIN, MBA

Westfield, MA ***** 413-***-****

www.linkedin.com/in/laurelm1 adcg79@r.postjobfree.com HR BUSINESS PARTNER DIRECTOR

Trusted HR professional valued by business partners for consultative approach to problem-solving and human capital strategies. Develop relationships with leaders and gain credibility as a source of business advice. Principled leader who values collaboration and fosters an inclusive workplace that promotes employees working together to create a positive experience. Focused on organizational goals and customer needs.

Areas of expertise include: Diversity & Inclusion Employee Relations Talent Management Employee Engagement Performance Management Leadership Development Change Management Training & Coaching Continuous Improvement PROFESSIONAL EXPERIENCE

Lowe’s, Inc., Mooresville, NC 2019 - 2020

Strategic Human Resources Business Partner

Responsible for building strong relationships and partnership with local and regional businesses, diagnosing talent and human resource needs based on business requirements. Participating in the development, the integration and the execution of the human resource strategy to ensure the alignment to the overarching Lowe's business strategy. Serves as a solutions partner to business leadership providing advice on people, organizational and capabilities implications. Leverages resources within other HR COEs and HR Operations to enable the execution of this strategy.

• Directed the execution of the annual HR strategic priorities for Merchandising business lines by delivering on: o Workforce Planning / Talent Development / Associate Engagement First State Super, Sydney, Australia 2018

Senior Human Resources Business Partner

A key stakeholder and an integral part of the functional management. Responsible for people policies, initiatives and practices that drove the business objectives and attracted, developed and retained great people. Instrumental in representing and executing the people agenda, which in turn enabled delivery of the business strategy. Served as Key influencer of positive organizational change, emphasizing customer experience.

• Planned and orchestrated an organizational restructure for the legal department to incorporate a financial planning acquisition, recognize and reward existing talent and mitigate legal risk

• Updated and revised comprehensive workplace safety policy, incorporating serious medical conditions protocol and return to work planning, resulting in the successful management of 5 high risk employee cases TABCORP, Sydney, Australia 2016-2017

Senior People and Culture Business Partner

Strategic Business Partner who works closely with general and senior managers to develop HR solutions to meet their evolving business needs. Responsible for projects focusing on the organization that span several inter-related HR policies and activities and that largely impact the organization. In charge of actively managing the tensions involved in maintaining company vision and culture.

• In charge of coordination and oversight of portfolio diversity committee where the targeted goal of 21% female representation in Sr. level management roles was reached within 3 months (an increase of 7%)

• Facilitated a business-wide networking and recruitment campaign that improved branding, sourcing and the selection process resulting in a 20% increase in hard-to-fill roles

• Project manager overseeing a large and complex business line org restructure resulting in a $2M net cost savings LAUREL MARTIN adcg79@r.postjobfree.com PAGE TWO

Blue Shield of California, San Francisco, California 2014-2015 Senior Manager, Enterprise Employee Relations

Provided leadership, direction, and operational excellence within the shared services employee relations function by overseeing the resources and service levels provided to Blue Shield of CA employees. Directed the work of four professional level employees who mediated conflict, mitigated legal risk, coached and counseled to resolve employee issues, developed and interpreted company policy and created tools and training to adopt a proactive approach to ER.

• Managed and resolved twelve high profile investigation cases all within the first 12 months of employment.

• Change Management project leader for Mergers and Acquisitions in the alignment of policies and procedures (gained 1,000 employees for Medicaid focused business line)

• Proactively initiated three new training modules for managers including Diversity and Respect in the Workplace, Managing Telecommuters and Immigration Law for Talent Acquisition personnel Apria Healthcare Group, Inc., Lake Forest, California 2013 Senior Human Resources Business Partner

Partnered with senior management across 7 locations on the west coast to project manage and drive HR initiatives. Provided advice and support in the areas of talent management, culture, employee engagement and learning and development. Collaborated with the HR COE to analyze and evaluate appropriate company philosophy and policy to apply to location related challenges and helped to develop working action plans that brought immediate solutions and sustained change. Worked to create both operational and strategic excellence within the client group.

• Coached and counseled leaders regarding risk mitigation, employee relations and workforce planning. Provided people metrics that supported both operational and strategic planning

• Successfully managed a multi-state reduction in force initiative. Lead redundancy plans project for call center, branch location and logistics employees

• Led process improvement and change management efforts related to recruiting, on-boarding, annual performance reviews and the Americans with Disabilities Act interactive process Sutter Physician Services., Sacramento, California 2012- 2013 Human Resources Manager

Provided significant professional, analytical and technical support to implement HR related change objectives, development and maintenance of HR policies, programs and procedures. Served as a contact and resource for management team and employees regarding ER issues or policy & procedure interpretation. Directed the work of 9 HR professionals in the areas of recruitment, benefits and compensation.

• Kept the pulse on company culture by managing the annual Employee Experience of Work Survey and driving leader action plans to obtain meaningful results

• Attained measurable results using continuous process improvement strategies to better the recruitment, compensation and employee relations programs

• Standardized work process and flow for multi-state recruitment team resulting in faster employee on-boarding and a more effective talent management process

LAUREL MARTIN adcg79@r.postjobfree.com PAGE THREE

ADDITIONAL RELEVANT EXPERIENCE

Masterbrand Cabinets, Jasper, Indiana 2006 - 2012

Field Human Resources Manager

Responsible for directing all Human Resources programs and activities including policy administration, benefits and compensation, employee relations, performance management, recruiting, talent management and process improvement. Served as a strategic business partner in operational knowledge and planning by working alongside facility leadership to create and execute a culture of continuous improvement.

Asante Health System, Medford, Oregon 2001 - 2006

Healthcare Compliance and Risk Analyst

Administered all health and welfare benefit programs. Ensured company met and maintained legal compliance with applicable state and federal laws and regulatory agencies.

Senior HR Analyst

Analyzed and provided consultation on compensation programs including market data and industry comparisons. Performed research and analysis to make recommendations for effective benefit programs to meet both organizational and employee needs using benchmarking data and industry standards

EDUCATION AND CERTIFICATIONS

− Master of Management (MBA), Human Resources, Southern Oregon University, Ashland, OR

− Bachelor of Science (BS), Psychology, Oregon State University, Corvallis, OR

− Professional in Human Resources (PHR) Certification (2002-2014)

− AUS Certified Professional Status (2015)

− Six Sigma Certification – Green Belt

MEMBERSHIPS

− SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)

− AUSTRALIAN HUMAN RESOURCES INSTITUTE, (AHRI)

− INTERNATIONAL ASSOCIATION FOR SIX SIGMA

Contact this candidate