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Assistant Customer Service

Location:
Bell Buckle, TN
Posted:
March 27, 2020

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Resume:

Jinming Chen

adcg6i@r.postjobfree.com

865-***-****

*** *. ***** ********* **** Yu Cheng Road Number 46 Maryville, TN, 37804 Qingdao, ShanDong 266011

Education

Maryville College, Maryville, TN

Bachelor of Art in Mathematics May 2020

• GPA: 3.70

• Senior Thesis: study comparing graduation rates at the undergraduate level for Division I, II & III schools, comparing student athletes with non-student athletes, with a goal to analyze factors impacting graduation rate to improve outcomes for both populations.

Honors

Dean's Scholarship, Maryville College August 2017-Present Dean's List, Maryville College Fall 2017 & Fall 2018 & Fall 2019 Instrumental Music Ensemble Award, Maryville College August 2017-Present Highland Leadership Program Certificate of Achievement, Maryville College April 2018 Experience

MarComm Web Assistant January 2020- Present

Maryville College, Maryville, TN

• Fixing errors in content like broken links and misspellings

• Adding or updating search data of pages

• Using error checking software to review pages on the website.

• Sorting and filing digital images

Resident Assistant May 2019- Present

Maryville College, Maryville, TN

• Develop a sense of community on the floor and in the hall, motivating residents to participate in programs

• Design and create bulletin boards and door decorations as outlined by the programming model

• Plan, implement and facilitate programs for residents each semester to engage student in campus life and resources Field & Computer Technician November 2018 - August 2019 IKV Technologies, Knoxville, TN

• Maintain and repair technological equipment, including devices like routers

• Learn A+ to meet customer needs

• Offer timely technical support and teach users how to use computers and technology correctly Admissions Ambassador August 2018- August 2019

Maryville College, Maryville, TN

• Welcome prospective students and their families to campus

• Assist staff at events for new students

• Promote the school in the best possible light

Activities & Leaderships

• International Student Peer Mentor, Maryville College, Maryville, TN September 2018-Present

• Supplemental Instruction Leader, MC Academic Support Center, Maryville, TN September 2018-Present

• Band Member, Maryville College Band, Maryville, TN September 2017-Present

• Leadership Member, Global Citizenship Organization, Maryville, TN October 2017-Present

• Leadership Assistant, Maryville College 3D Printing Club, Maryville, TN September 2018-May 2019

• Leadership Member, Circle K, Maryville, TN September 2017-May 2019

• Leadership Member, Student Government Association, Maryville, TN September 2018-Augest 2019 Community Involvement & Volunteer Work

Camp Westly Wood – Great Smoky Mountains National Park Knox Area Rescue Ministries Second Harvest Food Bank BRIDGE Refugee Services

William Blount High School

Skills

Technology: Proficient in C++, R Studio Cloud, Microsoft Power Point & Excel Competencies: Customer service, sales, flexible, time-management, teamwork & communication Language: Fluent in Chinese & English



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