Manager Project

SAINATH REDDY

adcg62@r.postjobfree.com 813-***-**** Project Management Consulant

PROFESSIONAL SUMMARY:

Experienced IT professional with around 8 years of experience in IT domains such as Financial Services, Home Mortgage, Airlines, Insurance, Retail and E-commerce

Played mutilple roles in IT such as Project Manager, Scrum Master, Business Analyst

Experienced in manageing multiple projects and programs over 3 Million and successfully delivered on time and in budget

Extensive experience working in Agile framework such as Scrum, SAFe, Kanban and traditional waterfall methodologies

METHODOLOGIES:

Agile, Scrum, SAFe, Waterfall, Hybrid Methodology environments

SKILLSET:

Skill Expertise

Tools

Project Management

MS Project, MS Excel, Planview, Project Server, Clarizen, Smartsheet, Clarity, JIRA, Testopia

Scrum Team Management

JIRA, Trello, Smartsheet, Redline

Defect Tracking and Triaging

ServiceNow, JIRA, PMO Toolkit, TFS

Query Languages

SQL, SOQL, JQL

Financial Reporting

PWA, Excel, Essbase, SmartView, Spotfire, Hyperion, Oracle BI, Power BI

Collaborative Tools

Basecamp, Slack, Skype IM, WebEx, Zoom, Hangouts

EDUCATION:

Master of Sciences in Engineering Management, University of South Florida, 2016

Bachelor of Sciences in Mechanical Engineering, Karunya University, 2013

CERTIFICATIONS:

Scrum Alliance- Certified Scrum Master- CSM

AWS Solution Architect

PMP- in progress

PROJECT MANAGEMENT AND BUSINESS EXPERTISE SUMMARY:

Managed, delivered and led teams at an enterprise level project implementation in cloud based, web app, CRMs, Data Ingestion, Data transformation, BI reporting and Data migration from SFMC/Salesforce classic to SFDC lightning FSC CRM and

Led and managed 9 scrum teams using SAFe by motivating and seeking common objectives and sprint goals

Delivered SFMC initiative integration with Data Lake for business user reporting to target consumers based on research and analytics

Expert at project management process execution by motivating, guiding, seeking feedback and encouraging team members to achieve common goals

Soft skills include conflict resolution, issue management, change management, stakeholder management, team mangement, improving processes and gaps

Managed complex enterprise level programs and projects and led them successfully to completion to meet client expectations

Coordinated with business leaders and sponsors to prioritize strategic planning and financial funding allowance for ongoing FY initiatives

Seeking RFA, RPA funding, monitored budget, financial reporting, vendor costs, hardware, sofware licenses

Experienced in tracking financial spend, accounting and report forecasting for 140 projects in a commercial LOB

Acievements includes delivering 40 delievrables for 2 ongoing cluster initiate projects which distributes and meets common goals of multiple programs

Estimation techinques includes initial estimate to estimate at completion, variance of original estimation to estimate at completion across operational and capital costs

Led teams and organizations across change management, Issue management and risk management strategies and successfully obtained results as desired by the clients and LOB

Global teams management using SAFe and Scrum frameworks in a dynamically changing environments and led teams towards common goals

Utilized strategic planning methodologies and goal setting to direct operations

PROFESSIONAL WORK EXPERIENCE:

PennyMac USA, Westlake Village, CA/ Agoura Hills, CA

IT Project Manager/Scrum Master Feb 2019 to Present

Project Title: Enterprise Retail Data Lake

Project Overview: To build a centralized data repository (AWS S3) to load the data from all source systems of PennyMac USA and to perform core data driven functions as well as operational reporting, historical trending analysis and other data analysis efforts which caters all the needs across the organization for all the business units.

Supported the production PMO Portfolio initiatives by interviewing stakeholders and researched to define the project scope, project charter.

Kicked off the project by completing the ground work activities such as documenting, researching, and seeking inputs from stakeholders and gathered project artifacts such as stakeholder analysis, assembled project plan, formalized scrum framework, meeting cadences and routines and project status updates accordingly. Used Scaled Agile Methodology.

Track budget, seek RPA and funding, report financial spend, monitor vendor contracts and costs.

Seek funding for infrastructure platforms, environment support and resource necessity

Managed business initiatives from Ingestion, Transformation and Reporting for project MVP

Data Ingestion initiatives involves 18 plus legacy source system data ingestion into Data Lake for MVP

Acted as a scrum master by managing offshore and onsite scrum teams inorder to build the product backlog, prioritization of user stories and seeking story points and efforts, montitoring and tracking dependencies, clarifications, actions, risks, defects, deb and QA blockers etc and communicating the impact to key primary stakeholders.

Facilitated scrum cadences such as daily stand-ups, bi-weekly product backlog grooming, driving sprint user story prioritization by collaborating with Product Manager/Owner, Sprint planning and capacity planning, sprint backlog grooming, sprint demos and sprint review and retrospective for post sprint cadences

Prepared executive project dashboard reports to include proejct report status for Executive Management which comprises of % completion of ingestion, transformation, reporting, data catalog against the planned scope of MVP, issues, watch items, accomplishments and upcoming key activities

Project Title: MacForce/ Lead management program- SF Integration

Project Overview: To develop a comprehensive solution for campaign management and marketing, and to increase our reach for port and non-port customers to drive additional revenue.

Phase 1 MVP will consist of foundational items such as single view of the customer, Salesforce FSC CRM in place of Velocify, dynamic phone scripting, and a customer golden record through MDM (Master Data Management).

Responsible for managing Consumer Mac Portal (End user interface to capture leads and opprtunities), LO Portal,(Loan Officer Portal) Five9 (Dipatch calls and platform for call routing to end consumers), Lead Qual (Vendor services offering potenital leads and opprtunities to PennyMac LO) and HomeCaptain (realestate agent who bring potential opprtunities to PennyMac) integrations with SalesForce

Collaborated with POs and BAs and interviewed stakeholders to capture as-is functionalities and newly added functionalities to be integrated with SF

Facilitated requirements gathering sessions and identified the functionalities in a manner such as Day 1, must have, should have and nice to have priority basis to accommodate dev efforts to align with program teams desired timelines.

Coordinated efforts around end user reporting tools include excel, oracle BI, SQL server, Tableau and SaaS enablement, and an in-house tool – Kirby which resides on top of data lake which provides access to user based accounts, data governance and configuration where DPUs are monitored and increased as needed to support the business criteria of running the python shell scripts job every 5 mins

Collaborated with vendor stakeholders to document the Interface Agreement (IA) which involves the mapping in target state and data scenarios for each integration workstream. Hybrid Waterfall/Agile mixed environment.

Resolved discrepancies in IA mapping and SOQL query, Json payload jobs required to update and pull data as needed

Utilized JIRA to resolved defects, issues, clarifications, blockers and dependencies which may affect sprint schedule, dev, QA, UAT efforts, SIT, timelines, scope etc.

Managed end to end budgeting, forecasting and fund request for additional opex expenditures

United Airlines, Chicago, IL/San Francisco, CA

PMO Project Manager/Scrum Master June 2018 to Feb 2019

Project Overview:

Played a dual role. Worked on multiple projects, supported the PMO, Portfolio Managers, Sr. Manager, delivery owners with Ad-Hoc requests by managing timelines, scope, budget, tracking deliverables, actions, risks, costs and decisions. Handled 3 projects overall, in which 2 Cluster CI projects and 1 new implementation project.

•Managed scope, costs, timelines and used various metrics to report quantitative and qualitative KPIs processes and guidelines implemented by PMO

•Finding out the actuals and remaining’s for all projects under Loyalty, Marketing, Distribution, Personalization and Notifications Portfolio, Ad-Hoc requests.

•Expertise in Financial planning includes seeking RPA, RFI, seek funds, identifying operational and capital costs, platform infrastructure costs, licenses, monitoring budget, forecasting and variances reports

•Facilitated scrum cadences for loyalty division team and coordinated build to execution phase.

•Resolved impediments and cross-functional dependencies to meet sprint goal and objectives.

•Motivated team members the importance of scrum and agile framework when resisted to scrum cadences

•Audit the snapshots of Project Actuals Vs Forecast, Flag +/- 50% of variance in projects.

•Update and follow-up on weekly PMLC Dashboard Report under Commercial business technology

•Made sure that the deployed project has undergone Security compliances such as Pen Test, Vulnerability Test, Static Test and Dynamic Test, FedRAMP, GDPR assigned EQA to resolve P1, P2 defects to bypass the security compliances.

•Created holistic executive dashboards and developed various project-based data visualization reports using Power BI with backend data sources in Excel, Spot fire

•Created Power BI reports for requirement tracking, project status tracking as needed.

•Created various ad-hoc reports for project updates to the business based on resource utilization, budget tracking etc

•Used Agile and Waterfall methodologies based on projects

•Excellent Excel skills with Pivot tables, V Lookups used for auditing, data analysis, forecasting, Hours charged by resource by task and rate, CR estimates, various ad-hoc requests, project actuals report, financial business readout monthly and presentations, audit estimates, time reporting for projects etc.

•Scheduled and facilitated training to business users of the product deployed, monitored changes, site content management, and provided training on PWA, Hyperion, and Essbase for newly onboarded PMs.

•Forecast Exercise for every month, pull reports from Essbase, upload to SharePoint for PMs to update forecast, upload to Hyperion for Finance team to review the forecast amount.

•Responsible for Resource Management, approval timesheets, report financials, status updates, investigate Ad-hoc request by the business for both Air Partners and Non-Air Partner projects.

•Adding Resource to PWA, allocate time based on estimates.

•Utilized JIRA to track requirements and dev, QA, UAT activities against each initiative

•Air Partners/Non- Air Partners Status update follow up with delivery owners.

•PWA Reports-PMLC Dashboard Report, Project Actuals Report, Timesheet Detail with Parameter and Financial Analysis

•Produce actuals report at MD level using resource utilization for multiple projects.

•Engaging business to prioritize list of tracks for 2018 air/non- air cluster project initiatives, delivery owners to give estimates for resources, managing vendors to outsource development, fixed bid off shore resources, identify new partners to engage and deliver tracks.

•Take initiative for project funding, seek approval for finance, submit L1 estimate for envision tollgate, L2 estimate for Design, L3 estimate for Build and EQA.

•Monitoring and utilized CAPEX for build, development, EQA and OPEX for discovery, analysis, research

US Health Advisors, Tampa, FL

Project Manager/Business Analyst April 2017 to June 2018

•Project: The project is to update and enhance the existing Web Portal showing changes in various Insurance plans to Small Scale Businesses, Individuals, and Organizations. The project also involved in creating of Help content when the applicant fills in the application.

•Responsibilities:

•Handled 3 different small-scale SMS Quarterly Releases projects under the supervision of the portfolio manager.

•Collaborated with dev ops team in infrastructure projects and facilitated daily stand-ups and elaboration sessions to meet desired features as directed by business

•Built, trained end users and sales team on financial benefits of healthcare management including annuity purchases such as VA, DIA, SPIA.

•Documented annuity price flow and rate sheets for veterans, armed forces

•Conducted brain storming, JAD sessions for handling change, mitigate risk and coordinated with architects with security gate phase checklist approval

•Worked on Pipeline Report, using advanced excel formulas such as VLOOKUP and Conditional formatting, used by Vendor Management Team to keep track of the status

•Presented the charter, plan, schedule, identified milestones, resource planning, coordinated deliverables, reporting for all 3 projects and made sure business client was always updated on the current status of the project, checklist review, and approval for each project in each phase, handled difficult stakeholders and managed client's satisfaction over the complete SDLC and PMLC using Agile methodologies

•Created the Work Break Down Structure, identified major milestones and prepared the schedule for projects, assigned resources to project tasks as per the schedule and identified dependencies which were overlapping, project charter, project plan, signing of LOE's, budgeting, scheduling integrated MS Project with Planview and uploaded all project management activities in Planview Portfolio Management tool for Portfolio Manager review and reporting

•Fluid in data management in excel including pivot tables and VLOOKUP's

•Worked with many 3rd party vendors and presented the SOW's for Senior PM for review and approval, negotiated rates on new on boarded members and documented and stored all invoices in MS SharePoint for future reference and avoiding data discrepancies.

•Utilized JIRA to track defects, report program sprint dashboard against project SDLC phase

•Established timeline by defining task durations, and dependencies in MS Project

•Using MS Excel PIVOT Table and VLOOKUP function performed data analysis and generated report filters.

Interface Systems, Tampa, FL

Project Manager Dec 2015- April 2017

•As part of the enterprise project management office EPMO, I have been tasked with many infrastructural and operations projects such Data Centre implementation by coordinating project management deliverables.

•Aligned meeting cadences and resources towards data centre migration activities starting from discovery sessions, identifying costs, seeking approval of defined scope and reporting risks to stakeholders in timely manner

•Single point of contact to drive and deliver metrics between the customer and vendors implementation company.

•Identified and documented requirements around data format, capacity, quality, data transformation in target state hardware and software modules

•Led In-house Web Enhancements initiatives to keep track of Employee Measurement & Performance (EMP) in order to measure their Team Productivity, Attendance, Quality and Manual Pay outs

•Responsibilities:

•Performed Risk analysis, change impact analysis on the migration from legacy system and how it affects their business and update tasks in the MS Project and Project Management Directory for the senior management reviews

•Using MS Excel PIVOT Table and VLOOKUP function performed data analysis and generated report filters.

•Assisted Project Manager with Kick-Off Meetings, creating Project Plans, Project Estimation, Scheduling, Gap Analysis and Validation.

•Coordinated elaboration sessions and seek approval of user story until completion of dev, QA, UAT and tracked progress in JIRA

•Ensured the budget was balanced and ensured the performance of the team members are in correlation with the allocated budget and presented the change to business and requested for additional fund release as per the ongoing of the project.

•Kept the stakeholders informed about project status and issues that may impact client relations.

•Assisted project managers in project planning/scheduling, cost benefit analysis, setting milestones and deadlines.

•Coordinated with the testing team for developing Test Strategy and Test Plans.

•Interviewed key users to gather functional and non-functional requirements.

•Coordinated deliverables such as BRD, FRD, use cases, Data Flow Diagrams, UML, Networking Diagrams, Design Document, conducted meetings between team members to identify an define requirements, conducted UAT training, mock-ups for client review. Hybrid Agile and Waterfall delivery approach.

•Reporting of bugs, defects, project status, milestones, resources performance, budgeting, scheduling, forecasting on both business and technical side

•Experience working with Tableau to connect data sources, creating different types of charts, creating filters and parameters, dashboards, tableau story and using Tableau for Data Analysis and Data Visualization.

•Served as the administrator and the primary point of contact for project knowledge repository.

•Assisted by quality control teams to develop test plans and test cases.

•Worked with stakeholders to obtain deliverable sign-offs. Provided functional direction to other systems analysts and used the meta-data definition and workflow needs and how these functions map to business processes.

Amazon, India

Project Manager/Business Analyst November 2013 to December 2015

•Project: The aim of the project was to enhance the Website to allow merchants to create as many separate web stores as they want - and manage all the stores in one single, integrated account, maintaining one consistent set of operations and greatly improving efficiency. Each store can have its own product set, branding, look and feel, shopping rules, store-specific shopping carts and "my account" areas for customers.

•Responsibilities:

•Used MS Project to understand various dependencies such as Sequential, Concurrent and overlapping and giving feedback to the stakeholders

•Utilized Rally as a defect tracking tool to resolve blockers

•Coordinated with PMO Office with project assessment, budget management and planning of organizational strategy. Provide real time insight with dashboards - improving project productivity in Waterfall and Agile methodologies.

•Effectively communicated from the Project schedule using app views to keep Stake Holders informed about the project

•Analysed seller’s data, discover & resolve issues, build metrics and create business cases to improve the seller’s experience.

•Effectively and accurately communicate relevant project information to the product owners and project team

•Analysing and reporting the project data in a professional Reports and Charts for better understanding of the project

•Facilitated Sprint Planning Meetings, Daily Scrum Meetings, Sprint Reviewing Meetings and Sprint Retrospect Meetings

•Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams.

•Created and maintained Meeting Minutes/Issues Log and ensured timely resolution of all outstanding items.

•Responsible for gathering, documenting, and managing business and design requirements for conversion and the infrastructure of automation of various web-related billing system.

•Used SharePoint to create websites, store, organize, share and access information for the teams

OLX Group, India

Associate Business Analyst/Project coordinator February 2013- October 2013

Role: I was involved with different cross functional teams, understood the process of SDLC and STLC using traditional waterfall methodology.

Responsibilities

•Assisted Project Manager with the Project Plan, Project Charter and keeping track of deliverables inside the project including setting milestones and deadlines.

•Coordinated and keep tracking of deliverables such as BRD, Use Cases, Change Request, and LOE Sign offs.

•Facilitated JAD sessions, Meeting Minutes, created custom template to ensure consistency and standardization across organization using MS Project.

•Communicated with Business Stake Holders & End Users by creating different Visual Reports and grouping information for effective communication and decision making.

•Assisted the Project Manager with Work Break Down Structure (WBS), creating custom reports to keep the project team informed and aligned.

•Design implement manage information flow, dashboards, and reports to facilitate business forecasting.

•Analysing the efficiency of marketing activities, Maintain regular Analytical reports and their optimization.

•Calculating business cases in implementation of new sales packages, new business initiatives.

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