Sales Manager

PROFILE

I have been in the hospitality and sales industry since January of 2015. I am passionate about building new relationships and finding innovative and creative ways to uncover new business. I strive to remain focused on customer service. I am proven to be high energy, detail oriented, efficient, and self-motivated. I have lived and worked in fast paced, engaging cities all over Texas including Fort Worth, Dallas, and Austin. Throughout my career I have been able to meet challenges with innovative solutions. I have worked creatively and diligently to meet goals and expectations not only set by my company, but by myself. I have been extremely motivated to push past set budgets and continue to exceed profits. In the last five years of my career – I not only quickly learned the industry of hospitality, but I have continued to grow my skills and improve with each task given. Some of my greatest accomplishments and successes include:

Sales Manager of the Year award in 2016. I received this award after securing a coveted piece of business from a competing hotel in the market. That piece of business generated an estimated $200,000 in four months.

In 2017 I began managing two hotels in Round Rock / Austin. The hotels had not profited or made budgets since 2013. After 6 months, I was able to meet and exceed budgets as well as put the hotel on track to continue to exceed their goals moving forward. I surpassed the hotels overall budgets by $300,000 in my first year there.

When I took over the brand new San Antonio properties, there was zero revenue on the books. Through my efforts and relationship building in a market new to me, I was able to lead the force behind the sales department and the hotels ended the year with 3.5 million dollars over the projected forecast for 2019. EDUCATION

University of Mississippi

Bachelor of Arts

2010-2014

GPA 3.6

PROFESSIONAL EXPERIENCE

Vista Host Hotels and Management

June 2017 – Present

Dual Sales Manager (Hampton Inn and Home2 Suites by Hilton San Antonio Riverwalk) Dual Sales Manager (Hampton Inn and Homewood Suites by Hilton Austin Round Rock)

Created new marketing strategies with the goal of generating new opportunities for the sales team

Build relationships with various corporate leaders, account managers, and event coordinators to develop a working partnership

Attend networking events in order to uncover new connection opportunities

Organized all partner and client events such as dinners and social events for relationship building

Developed long-term business plan to effectively generate and keep business in the pipeline

Led site visits and pre-event meetings with clients to discuss the flow and overview of the event and identify any areas of concern

Synchronized all necessary departments to ensure all set ups and activities were executed in a timely manner

Assist with the overall budgeting process and continuing to track, measure, and forecast throughout the year

Manage and develop new revenue strategies to maximize profitability

Create and drive new e-commerce initiatives and track ROI

Utilize sales and marketing tools, reports, and historical data to effectively improve selling strategies

Develop and maintain key accounts while continuing efforts to find new business, saturate existing accounts, and strive to remain proactive in selling

Plan, solicit, qualify, and book new travel and events

Develop new selling strategies and goals to optimize success

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business

Hired, trained, and managed sales coordinator

Conduct weekly meetings to discuss opportunities, needs, and any upcoming events

Promote teamwork and maintain a high level of customer service standards to guarantee a successful experience

Receive and process leads from local CVBs and third party meeting planners

Creating and implementing promotions to attract new business accounts and stimulate repeat business

Texas Western Hospitality

January 2015 – June 2017

Senior Sales Manager (SpringHill Suites Marriott Downtown Dallas TX) Dual Sales Manager (SpringHill Suites Marriott and TownePlace Suites Marriott Arlington TX) Dual Sales Coordinator (Residence Inn Marriott and TownePlace Suites Marriott Downtown Fort Worth TX)

Assist the Director of Sales completing forecast and budget plans

Plan, direct, and coordinate contract executions with prospective clients

Prepare sales and inventory reports for management and budget departments

Coordinate sales distribution by establishing sales territories, quotas, and goals

Attended sales meetings, networking events, and industry functions to develop and maintain client relationships

Managed and coordinated all meetings and calendar appointments

Identify potential clients through business directories, following leads from existing clients, participating in local organizations, and attending trade shows and conferences

Book new and repeat business through various efforts including cold calls, telemarketing, online prospecting, utilizing social media, and developing referral programs

Processed post event summaries, invoices, and critiqued execution of the event for general client service satisfaction

Worked closely with clients to establish a working agenda and timeline for their events

Respond to all guest inquiries in a professional and timely manner 601-***-****

adcg4q@r.postjobfree.com

18777 Stone Oak Pkwy,

San Antonio, TX 78258

SKILLS

Communication

Decision Making

Time Management

Self-motivation

Conflict Resolution

Leadership

Adaptability

Teamwork

Creativity

Problem-solving

Active Listening

Event Planning

Lead Qualification

Lead Prospecting

Customer Needs Analysis

Marketing

Contract Negotiation

Budgets and Forecast

Revenue Management

TRAININGS

Hilton and Marriott

Service Training

Delphi

Microsoft Word

Excel

PowerPoint

SalesPro

Salesforce

LANGUAGES

English (fluent)

Spanish(communicative)

CONTACT

Ryan Kathryn Martin

References available upon request.

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