Employee Relations Manager

VINCENT VELARDE-BELL, MBA

Waleska, GA 404-***-**** adcg0v@r.postjobfree.com https://www.linkedin.com/in/vincent-velarde-bell-055588136/

Employee Engagement · Strategic Thinker · Relationship Builder · Veteran

Goal-driven, dedicated professional offering 10+ years of accelerated and combined expertise in human resources specifically; training development and delivery, labor relations, employee relations, administration, management, customer service, sales and education.

CAREER HIGHLIGHTS

Solution Focused

Resourceful, creative problem-solver with unsurpassed interpersonal skills and demonstrated ability to bring quick resolution to challenging situations as well as building relationships with individuals of various backgrounds, cultures and professional levels.

Strong Business Acumen

Motivated achiever cited in performance reviews for excellence in customer service, follow through and execution of project plans and initiatives; management and staff services including training development, retention and business/affiliate relations. Effective strategic partner and change agent with multiple initiatives implemented resulting in policy compliance and cost savings.

Agile Communicator

Effectively able to introduce communication within the workplace and adapt to any communication challenge that is related to global communication, cross-functional and cross-cultural teams within fluctuating informational environments.

PROFESSIONAL EXPERIENCE

Verizon Wireless Alpharetta, GA

HR Manager Business Partner Oct 2017 – Dec 2019

Supported 18 senior executives and over 860 non leadership personnel in Global Technology Services and Global Network Services by serving as a link between Senior management and employees. Worked independently in support of all HR functions across multiple states for the assigned IT organizational team

Was responsible for separation and retention initiatives supported by the business. This required business case and recruitment efforts to be processed and tracked to completion

Responsible for tracking and reporting of training requirements for assigned organizational groups

Served as a HR strategic partner at weekly senior staff calls

Served a local engagement lead for several employee engagement activities

Responsible for investigation of employee relations issues reported through the compliance line or directly to HR for assigned organizational group

Responsible for yearly close out requirements regarding pay increases, incentive programs, performance ratings; ensured that all processes were completed on time

Assisted in payroll, benefits and workers compensation reporting for assigned organizational teams.

State of New Mexico Environment Department Santa Fe, NM

Human Resources Bureau Chief Aug 2016 – June 2017

Serve as the New Mexico Environment Department’s (NMED) Chief Human Resources Officer; lead and managed all aspects of human resources for over 660 full-time employees. Promoted twice within four years due to exceeding assigned objectives and consistently taking on increased responsibility and tasks.

As a transformational leader was responsible for establishing an optimal work environment that advances the mission, strategic goals, and operations of the NMED. Led a team of 12 HR personnel in all HR facets for the bureau and the agency

Foster high productivity, continuous improvement through technology, open communication, collaboration, personal accountability, organizational renewal, and exceptional customer service for NMED

Manage the bureau’s compensation/classification, wage analysis reviews to include maintaining my previous duties as staff manager for policy review, labor and employee relations, discipline processes, investigations, training and evaluation programs

Oversee NMED loss prevention and control processes, ADR, FMLA, ADA and worker compensation transactions, recruitment and all training initiatives for the department.

State of New Mexico Environment Department Santa Fe, NM

Labor Relations, Employee Relations and Training Manager May 2013 – Aug 2016

As staff manager managed a team of 5 who were responsible for successful implementation and increased awareness of agency policy regarding labor, employee relations and training requirements.

As lead trainer facilitated numerous training initiatives for agency personnel (defensive driving, respect in the workplace, compensation/classification process training etc.)

Attended monthly labor relations meetings with the State Personnel Office representing NMED

Responsible for all labor relations and employee investigations for the bureau. Ensured all discipline when recommended by leaders followed agency policy to include union oversight

Responsible for workers compensation and ADA policy compliance

Ensured all training requirements were met for NMED personnel. Approved the introduction of 10 online trainings (black board/D2L platforms) for personnel across 25 locations around the state which resulted in yearly travel savings for the agency.

New Mexico State Personnel Office Santa Fe, NM

Staff Manager Dec 2012 – May 2013

Responsible for the oversight for a HR team of all human resources transactions submitted to the department for 11 state agencies

Ensured the team successfully implemented state board rules and federal statutes/regulations for assigned state agencies

Reviewed all HR transactions submittals from the team ranging from compensation and classification, promotions, agency policy reviews, employee evaluations programs, to include investigations for both employee relations and union related matters for all assigned agencies for assigned team members to State Personnel Director

Facilitated agency training for HR functions when warranted

Supervised a team of three Human Resources Analysts

New Mexico State Personnel Office Santa Fe, NM

Human Resources Consultant Sept 2012 – Dec 2012

Responsible for the oversight of all human resources transactions submitted to the department for 4 state agencies

Implemented state board rules and federal statutes/regulations for assigned state agencies

Received and processed HR transactional submissions for State Personnel Director approval

Facilitated change management and solution development for specified state agencies

National American University Kansas City, Missouri

Campus President Aug 2011 – Jul 2012

Served as senior executive for the largest campus within the NAU system

Provided the vision, leadership and direction based on the university’s mission, core values and strategic goals

Coached and supervised over 20 staff and faculty to provide high quality educational services to 1300 students in a caring and supportive learning environment

Managed all aspects of campus operations, including education, admissions, financial aid, student affairs and career services

Maintained communication and operational effectiveness between campus and corporate office, community, peers, business networks and accrediting bodies

Responsible for campus budget preparation and management (over 8 million in assets), profit and loss and regulatory compliance accountability

Provided oversight of all human resources functions – talent acquisition, employee relations, training and development; financial management, payroll and compensation and performance management.

National American University Albuquerque, NM

Campus Director Jul 2010 – Aug 2011

Served as sole executive for the Albuquerque campus for all functions related to director.

Provided the vision, leadership and direction based on the university’s mission, core values and strategic goals

Coached and supervised over 10 staff and faculty to provide high quality educational services to 400 students in a caring and supportive learning environment

Managed all aspects of campus operations, including education curriculum, admissions, financial aid, student affairs and career services

Maintained communication and operational effectiveness between campus and corporate office, community, peers, business networks and accrediting bodies

Responsible for campus budget preparation and management (over 2 million in assets), profit and loss and regulatory compliance accountability

Provided oversight of all human resources functions – talent acquisition, employee relations, training and development; financial management, payroll and compensation and performance management

Facilitated academic courses as an Adjunct Faculty member – advanced student learning through dedicated, exemplary instruction in accordance with established course outlines.

EDUCATION

Doctor of Organizational Leadership and Development (ABD)

University of Phoenix (2015 – Present)

Master’s Degree in Business Administration/Human Resources

University of Phoenix, 2006

Bachelor’s Degree in Business Administration

University of Phoenix, 2004

ACCOLADES and PROFESSIONAL SKILLS

Expert knowledge in HR Management Data Software (HRMS/People Soft)

Knowledge with recruitment engines (NEOGOV)

Knowledge in Learning Management System (LMS) DTL and Blackboard

Certified Mediator

Adjunct Faculty member in business and HR curriculum

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