MMESOMA PRECIOUS SAMUEL
*, ******** ******* ******, *** Palace Way, Okota, Lagos, Nigeria.
E D U C A T I O N
BACHELOR OF SCIENCE
Chukwuemeka Odumegwu Ojukwu University, Anambra State.
2014 - 2018
I N T E R E S T S
Precious is an administrative support and customer retention specialist with a passion for maintaining sustainable customer relationships with clients and other stakeholders. She also studied Microbiology at the university and has experience in conducting laboratory tests. Precious is excellent at receiving customers, recording their information, problem-solving issues and storing data for lead generation purposes. With her 2 years + experience, she is excited to transfer her sales, organisational and effective communication skills to add value to your organization.
Confidentiality Reliability Trust Patience Adaptability Professionalism
Presentation Skills Client Relationship Management Client Retention Expert Document Filing Microsoft Office Packages Sales & Administrative Support
W O R K E X P E R I E N C E
Administrative Assistant/Front Desk Officer (NYSC)
First Choice Leasing Ltd. Feb. 2018 - Feb. 2019
●Received about 30 visitors daily to ascertain their needs regarding fleet management and leasing of equipment.
●Recorded daily all data for customers seeking information.
●Sent out emails to clients and prospective clients, informing them of new leasing opportunities and options.
●Followed up with calls for about 30 prospective clients monthly informing them of the company’s products and services.
●Generated at least 10 leads monthly for the company by cold-calling, emailing and attending in-person meetings.
●Wrote at least 5 proposals to different organizations monthly.
●Assisted the Managing Director in filing relevant leasing documents and general office management.
Customer Care Representative/Administrative Support
Everyday Pharmaceuticals Ltd. Sept. 2017 - Nov. 2018
●Received multiple patients daily and identified their needs and problems.
●Provided medical advice to patients and interpreted drug prescriptions.
●Booked private meetings with the Managing Director for patients with special medical cases.
●Took and filed a daily inventory of drugs sold.
●Operated POS cash register handling daily transactions of about N50,000 and reconciling payments daily.
Isolo General Hospital Feb 2017 - Aug. 2017
●Attended to at least 60+ patients daily and prepared them for medical examination.
●Provided patient services such as submitting blood samples to different labs and reverting the results back to doctors and nurses.
●Collected, labelled and handled samples for patient’s pathological testing.
●Analyzed results gotten from patient’s tests and documented them accordingly.
●Attended to incoming calls and resolved patient’s issues/enquiries
●Referred patients of special cases to the appropriate department.
Customer Care Representative (Part-time)
Arthur Pharmaceuticals Limited Apr. 2012 - March 2017
●Attended to at least 20 customers daily and attended to their enquiries.
●Interpreted prescribed drugs to customers.
●Ensured daily filing of stock inventory.
Treasurer for Microbiology Department
Jan 2017 to Dec 2018
●Handled the departmental dues and recorded monies received and spent.
●Writing invoices for departmental dues and issuing receipts.