A strong designer with over ** years of experience as a Capital Organization Transformation specialist. Areas of work include academics, automotive sales and manufacturing environments acting as a strategic learning and development advisor to clients.

INSTRUCTIONAL DESIGN

As an Instructional Designer, I have developed content-appropriate learning activities that could be used within instructor-led or online courses and assisted in developing and completing training needs assessments in collaboration with subject matter experts.

Exploring academic opportunities in by relocating, I have held the position of an Instructional Designer with Synergis Education in Mesa Arizona. While working, I supported several university partners in designing, developing and implementing new course content for their Accelerated Bachelor of Science in Nursing (ABSN), Family Nurse Practitioner (FNP) nursing programs and Doctorial programs in Education (Ed. D).

ORGANIZATION TRANSFORMATION CONSULTATIVE

Holding the position of Manager of HRM/Business Relations and Marketing Development for Oakland County’s Canine Academy, I specifically designed, developed and implemented a change management strategy to assist the 15-year business in expanding to a 2,000-square foot boarding and training facility being built in Oxford Michigan.

ACADEMIC BACKGROUND

I hold an M.A. in Organizational Development and Human Resource Management from Oakland University, Rochester Michigan.

I am originally from Flint Michigan and am a graduate of Oakland University’s first cohort in their Master’s of HRD program in Rochester Michigan. I have recently relocated from Michigan, and currently reside in Gilbert Arizona.

SUMMARY

Professionally employed as a Corporate Trainer, strategic instructional designer and Capital Organization Transformation/ Marketing consultant

Articulate, thorough, detailed-oriented trainer with extensive background in automotive, education, sales marketing training, manufacturing and digital marketing environments

Proficient in identifying organizational improvement opportunities and trends

Proficient in computer technology including software packages: People Soft, PowerPoint, Share Point and Articulate Storyline

Proven training and development background working with ADDIE and AGILE models

Research savvy in all areas of training and marketing industry (benchmarks)

CONSULTATIVE EXPERTISE

Coordinated Training Services, 9/1/2005 – 10/18/17

Performance Consultant and Business Development, Clarkston Michigan

Provide coaching and consultative support to internal departmental teams regarding training, development and performance improvement plans based upon global analytical scorecards

INSTRUCTIONAL DESIGN EXPERTISE

Colorado Technical University, 9/9/19 – Present

Performance Training Specialist, Tempe Arizona

Consult and partner with CTU Admissions leaders: identify performance and learning needs; determine appropriate training and non-training solutions

Apply appropriate performance improvement interventions and measure results

Define and implement effective coaching and action plans; showcase results; provide concise written feedback documentation and reports

Provide minimal reporting, as requested, to both CTU Admissions Training and CTU Admissions Leaders, and demonstrates a drive for continuous improvement in all areas of the job responsibility and for CTU Admissions

Synergis Education, 2/18/19 – 9/9/19

Instructional Designer University Partners Ed. D Program Partners, Nursing and Family Nurse Practitioner, Mesa Arizona

Work collaboratively with partner or client representatives to design instructional approaches

and curriculum for courses within specific programs (includes overall course design from concept to LMS implementation)

Development of course-and topic-level learning outcomes

Responsible for the selection/development of instructional materials that align to course outcomes

Recommend assessments that effectively measure defined learning objectives

Provide organizational support for the team and department as needed

One 10 Marketing, 10/18/17 – 3/10/19

Training Manager, Ford Client Ford Dealership Retail Education and Training, Troy Michigan

Responsible for identifying instructional objectives and strategies while developing comprehensive and sound digital sales training materials for Ford dealerships

Designed and developed multiple training sessions for Select Dealer Region Sales Training Bootcamp as the lead designer

Engaged in Time-Based Comprehensive Needs Assessment calling on Tier 4 performers and conducting focus group exercises for Ford dealerships across the country

Strong relationship building with Dealership Ford clients, obtaining internal and external client buy-in to deploy training strategies

Engaged in extensive team collaboration techniques to stay up to date on Account Management and Project Management processes

R1 RCM Financials, 1/23/2017 – 8/17/17

Senior Operations Lead ISD, Southfield Michigan

Designed and developed technical training using tools of various media: Virtual classroom training, web-based training, instructor led, self-paced, and video conferencing

Developed training plans for new system and process introductions

Developed and defined end user requirements for New Hire Training and Mentoring programming within the first 90 days of hire

Developed, designed and implemented Leadership Training Program in first 180 days of hire

Canine Academy 4/1/2014 – 6/1/2015 (Turnkey)

Manager of Human Resource and Business Development (LMS Administrator)

Provided support for broad training needs throughout the organization, which included content design, development, program coordination, LMS system administration and web site updates and maintenance

Implemented boarding and training work initiatives and other process improvements projects

Created job descriptions, applicant processes and job aids for new hire training

Expanded and introduced merchandising opportunities and products increasing general merchandising revenue by 35%

Maintained and enhanced program documentation, recruitment systems and on boarding practices

Baker College Systems 9/11/2002 – 4/17/2014

Core Adjunct Instructor Business Communications HRD

Facilitated Business communication and HRD courses

Served as HRD Curriculum Liaison at quarter system meetings

Taught both online and hybrid distant learning modalities

Mentored and advised students as needed

Reestablished SHRM program acting as part time Advisor leading students during planning and recruitment functions

EDUCATION

Oakland University, Master’s degree in Training Design and Human Resource Management

Oakland University, BS, HRD, Instructional Design/Minor: Psychology

Work samples available upon request

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