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Long Term Care Administrator Social Service Director

Houston, TX
March 25, 2020

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Kathy Adams LNHA, LMSW

Houston, TX *****


Professional Administrator and Director of Social Services successful at streamlining processes to increase departmental efficiency and improve customer services. Licensed in the state of Texas with knowledge of federal and state laws and regulations of long-term care. Self-motivated, patient and reliable with excellent oral and written communication skills, willing to relocate. Authorized to work in the US for any employer

Work Experience

Social Service Director/AIT

Momentum Healthcare, Fall Creek, Rolling Brook and West Houston Social Service - Houston, TX April 2017 to March 2020

- Houston

• Licensed Long-Term Care Administrator, Texas

• Successfully completed Administrator in Training in multiple facilities of 124-128 beds

• Total management of the facility on designated days

• Assisted in improving quality care to 4 stars

• Experience with high acuity, short- and long-term care facility

• Work with staff to resolve resident and family concerns, team player

• Experience with MDS, QA and IDT meeting

• Manage timely discharges with home health and DME

• Provides consistence ancillary services of podiatry, dental, optometry and audiology

• Maintain a high standard of customer care and service

• Educates, reviews and assists residents and families of palliative care, hospice, and documentation of Advance Directives, Medical Power of Attorney, Out of Hospital Do Not Resuscitate Social Service Director

Windsor Quail Valley, Regency Health Care - Missouri City, TX August 2016 to April 2017

• Began Administrator in Training program and learned operational facets of the facility

• Same job responsibilities as listed previously

Social Services Director

Grace Care Center, Veterans Memorial - North Houston, TX March 2016 to August 2016

• Assist in the marketing planning and development of the facility

• Same job responsibilities as listed previously

Social Service Director

Westwood Rehabilitation and Healthcare Center - Houston, TX November 2015 to March 2016

• Ability and experience in working in a multi-cultural environment, such as Asian (Vietnamese and Chinese) Hispanic, African American and Not Hispanic or Latino

• Gathered and analyzed cultural, educational, social and demographic data about community to guide local program development

• Same job responsibilities as listed previously

Chair of Foundation and Development Junior League

Red Cross - Birmingham, AL

October 1997 to July 2014

and Memphis, TN

Graduate School Internship

St. Martins in The Pines - Birmingham, AL

September 2013 to May 2014

• Participated all aspects of foster care from intake to reunification with family

• Partnered with Child Protective Services to provide documentation of observation and feedback of client and contacted when justified

• Provided crisis intervention, motivational interviewing, problem solving/solution focused therapy and other modalities based on documentation in medical records with foster parents, foster children and parents who have children in the foster care system

• Documented and communicated regularly with multi-disciplinary team of client's progress of goals and objectives

• Created camp WRAP, a therapeutic summer camp

Admissions Director

The Cottages - Birmingham, AL

September 2013 to January 2014

• Assessed the mental and physical abilities of prospective residents to see if appropriate for assisted living according the standards of the Alabama Department of Health regulations

• Created original plan of care for all incoming residents

• Marketed the cottages through assisting with advertising, visiting referring companies, providing continuing educational units and helping with events at the cottages, St

• Contributed psychosocial perspective of clients by participating on interdisciplinary team consisting of medical director, head nurse, chief compliance officer, dietitian, physical therapy, priest and other professionals

• Experience in medical documentation of observation and feedback of client assessments

• Enjoyed working in a fast pace environment

President of Episcopal Church Women

Junior League - Birmingham, AL

October 2003 to April 2004

St. John's Episcopal Church - Memphis, TN, Volunteer Spohn Hospital - Corpus Christi, TX Retail Manager, Area Sales Manager, Assistant Buyer June 1987 to January 1993

Other Work Experience Continued

Kids R Us, McRae's And Dillard's Department Store

June 1987 to January 1993

- 06/1987 to 01/1993

• Ran complete operations of retail store, department stores, such as budgets, marketing, advertising, merchandising, hiring staff, training staff, organizing events and sales

• Responsible for all aspects of one the departments in the store which include, sales, staffing, hiring, marketing, advertising and merchandising


McLennan Community College - Waco, TX


Master of Social Work in Social Work

University of Southern California - Los Angeles, CA 2014

Bachelor of Science in Social Work

University of Alabama at Birmingham - Birmingham, AL 2012

Bachelor of Science

Fashion Merchandising and Buying University of Alabama - Tuscaloosa, AL 1987

Associates in Fashion Merchandising and Buying

Fashion Institute of Technology - New York, NY



• Licensed Nursing Facility Administrator

• Licensed Master of Social Work

• Patient Care Focused

• Budget Oriented

• Quality Assurance Driven

• Crisis intervention,

• 5 Years' experience in long term/continuum care

• Critical thinker

• Team player and Team builder

• Care Planning with Interventions

• Marketing which resulted in increased census

• Marketing, planning and development

• Case Management

• Documentation

• Outlook

• training

• Time Management

• Public Speaking

• Experience with facility state and federal regulations

• Experience working with nursing practices and procedures

• Experience in Managed Care, ACOSand PDPM

• Conflict Resolution Driven

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