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Front Office Desk

Virginia Beach, VA
March 25, 2020

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**** ******** ***** #*** ******** Beach, VA 23455 434-***-**** OBJECTIVE

Seeking a challenging role in a team-oriented organization where I can utilize my customer service skills and explore opportunities for advancement and growth. My goal is to build a long-term relationship with an employer and benefit by working to utilize and contribute my diverse relevant work experience, skill sets, and training. SUMMARY OF QUALIFICATIONS

Ability to comprehend, carry out and relay multiple verbal and written instructions

Capable of working independently

Well organized and detail-oriented

Dependable, responsible, flexible

Team player, hard worker, and goal-oriented


CDL Truck Driver - Responsible for transporting different types of goods from distribution centers to other distribution centers or store locations. Required to perform inspections before and after a trips, and hook/unhook trailers at distribution facilities. Follow appropriate safety procedures to transport freight and maintain logs of vehicle repair status and working hours.

Construction Worker/General Laborer — Performed construction, reconstruction, improvement, alteration, or repair of any housing project or any part thereof for the city public housing. Constructed, remodeled, and renovated public buildings and any other facility used for public purposes. Generally, worked as part of a crew; but, occasionally performed tasks alone.

Head Cashier/Food Preparation— Greeted customers and inquire for their preference, provided menu and answer customers’ questions regarding menu items, provided information on new deals and discounts, attempted to up-sell deals and provide add-on information, prepared and pack food according to restaurant policies and procedures, ensured the quality and quantity of food items packed or served, ensured that all food and drinks are packed appropriately, processed payments for transactions, ensured that there were enough supplies available, order food supplies before they run low, managed transfers of supplies from the store to the kitchen, managed and updated inventory, cleaned and sanitized customer sitting areas, kitchen and counters, operated cash registers and tally cash with receipts at the end of each shift, ensured that all kitchen equipment was cleaned and maintained at all times. Front Desk Clerk/Night Auditor - Checks front office accounting records for accuracy, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepares a summary of cash and credit card activities, reflecting the hotel's financial performance for the day. Posts room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Performs duties as front desk agent in terms of check-in and check-out procedures. Run end of day process/night audit process on the property management software. CAREER HISTORY

US XPRESS ENTERPRISES, INC., CHATTANOOGA, TN – 10/2017 to present CDL Regional Truck Driver

SUPER 8 HOTEL, DANVILLE, VA – 5/2010 to 4/2017

Front Desk Clerk/Night Auditor

BURGER KING RESTAURANT, DANVILLE, VA – 2/2007 to 5/2011 Head Cashier/Food Preparation

DANVILLE HOUSING AUTHORITY, DANVILLE, VA – 9/2007 to 12/2008 Construction Worker/General Laborer


George Washington High School – Danville, VA – 2003 Southside Virginia Community College – South Boston, VA - 2017 REFERENCES AVAILABLE UPON REQUEST

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