Yanet Crespo

Customer Service Representative

***** ** ** **

Miami, FL 33185

786-***-****

adcfxz@r.postjobfree.com

To acquire a challenging long term position; one that will allow me to grow and develop in knowledge and experience. To be able to demonstrate and utilize my highly communication and organization skills.

Experience

2015-2017 Advanced Plastic Surgery, Aventura Executive Assistant / Patient Coordinator

-Scheduled appointments for patients.

-Scheduled surgeries for patients.

-Answered multiple phone lines.

-Maintain patient medical records.

-Ordered surgical, & office supplies for surgeries. -Planned & organized events & parties for the office. -Maintained & escorted patients to exam rooms. -Prepared patients for surgery.

-Assisted doctor with invoices to be passed out.

-Gave Pre-Op’s for future surgery patients..

-Charged patients for procedures done in the office.

-Made deposits of checks, cash, etc... into company bank account.

-Assisted in the OR.

-Payroll

Adept in problem solving, team player, ability to lead and ignite action in others, customer service oriented bilingual (fluent in mostly English and Spanish), proficient in Microsoft Word, Excel, QuickBooks, PowerPoint, Pro 2010.