CURRICULUM VITAE

OF

CAROLINE HLOBO

PERSONAL INFORMATION

SURNAME : Hlobo

FULL NAMES : Nompumelelo Caroline

IDENTITY NUMBER : 890-***-**** 086

RESIDENTIAL AREA : Vereeniging

GENDER : Female

NATIONALITY : South African

MARITAL STATUS : Single

DEPENDENTS : One

HOME LANGUAGE : Xhosa

OTHER LANGUAGES : English

Afrikaans

IsiZulu

Southern Sotho

CRIMINAL RECORD : None

STATE OF HEALTH : Good

LICENCE : Yes (Code 10) and Own Vehicle

CONTACT NO : 071-***-**** or 082-***-****

EMAIL : adcfwj@r.postjobfree.com

EDUCATION HISTORY

SECONDARY EDUCATION

NAME OF INSTITUTE : Jet Nteo Secondary School

QUALIFICATION : Grade 12 (Matric)

SUBJECTS : IsiZulu

English

Afrikaans

Economics

Business Economics

Accounting

TERTIARY EDUCATION

NAME OF INSTITUTE : Leeds Computer Training

QUALIFICATION : IC3 – Computer and Internet Core Certification

COURSES : Computer Fundamentals

Key Applications

Living Online

NAME OF INSTITUTE : NOSA

QUALIFICATION : Safety Representative Certification

NAME OF INSTITUTE : EFFEKTO (Life Skills Development)

QUALIFICATION : Telephone Etiquette

NAME OF INSTITUTE : SAGE

QUALIFICATION : Discovering Excel 2010 Assessment

NAME OF INSTITUTE : AMT PLACEMENT SERVICES

QUALIFICATION : HR (The inside story)

COMPUTER LITERACY : Micro-Soft Office: Word

Outlook

Excel

PowerPoint

Internet

KEY SKILLS AND EXPERIENCE : Communication

Leadership

Organization

Teamwork

Working Under pressure

CAREER HISTORY

NAME OF COMPANY : Isizwe Building Construction and Projects

LAST POSITION HELD : Personal Assistant / Receptionist

PERIOD OF EMPLOYMENT : 09 December 2019 – till present

JOB DESCRIPTION : Welcoming visitors in the organisation.

Purchasing of monthly office groceries and stock recording.

Scheduling and confirming appointments for Directors

Manage Asset register.

Manage attendance register

File and approve Leave applications

Managing of x3 Directors Diaries

Plan resource availability proactively.

Taking of minutes of the meeting.

Book Accommodation and transportation for Directors.

Provide support specific services with excellence and give- continuous feedback on progress.

Reception duties.

Hospitality – Assist with boardroom refreshments when managers meeting is conducted.

Collection of Traffic Infringement fines.

CAREER HISTORY

NAME OF COMPANY : AMT Placement Services

LAST POSITION HELD : Office Management Support Officer

PERIOD OF EMPLOYMENT : November 2016 – November 2019

JOB DESCRIPTION : Provide tools and assets to support with operational excellence.

Managing cleaners and access control team.

Purchasing of monthly office groceries and stock recording.

Plan resource availability proactively.

Provide support specific services with excellence and give- continuous feedback on progress.

Maintain productive and meaningful relationships with suppliers.

Reception duties – Part time.

Hospitality – Assist with boardroom refreshments when managers meeting is conducted.

Carrying out SHE Representative Responsibilities

Monthly Expenditure reports ie (Cell phone expenses and Petrol Expense).

Assist with fleet management - Make bookings for repairs of service of company vehicle.

Assist conduct performance appraisals.

REASON FOR LEAVING : Retrenchment.

EDUCATION AND EXPERIENCE : Knowledge and experience of customer service practices

related experience, training and providing help desk support.

KEY COMPETENCIES : Oral and written communication skills

Learning skills.

Customer service orientation.

Problem analysis.

Problem solving.

Adaptability.

Team interaction.

Planning and organizing.

Attention to detail.

Stress tolerance.

CAREER HISTORY

NAME OF COMPANY : AMT Placement Services

LAST POSITION HELD : HR Help Desk Officer

PERIOD OF EMPLOYMENT : October 2016

JOB DESCRIPTION : Capturing of CV’s.

Verifying of Certificates.

Training of new staff.

Managing of Emails.

Liaison with Site Reps and Managers Regarding the Contracts.

Capturing of New Employees Contracts.

Doing Follow – ups on Contracts not received.

Capturing of Transmittals.

Cleaning of Cycad (Recruiting Database).

Capturing of CV’s received in spreadsheet.

Issuing End of contract documents to Employees.

Assisting Candidates that seek employment.

Follow standard help desk procedures.

Log all help desk interactions, prepare activity reports.

Redirect problems to correct resource.

Identify and escalate situations requiring urgent attention.

Track and route problems and requests.

EDUCATION AND EXPERIENCE : Knowledge and experience of customer service practices

related experience, training and providing help desk support

KEY COMPETENCIES : Oral and written communication skills.

Learning skills.

Customer service orientation.

Problem analysis.

Problem solving.

Adaptability.

Team interaction.

Planning and organizing.

Attention to detail.

Stress tolerance.

CAREER HISTORY

NAME OF COMPANY : Mon Ami Restaurant

LAST POSITION HELD : Assistant Manager / Personal Assistant

PERIOD OF EMPLOYMENT : 2008 – March 2011

JOB DESCRIPTION : Recruiting of Staff.

Data Capturing.

Develop a Schedule for Waitron’s Shifts. Filling all the Invoices. Stock Control. Make and Confirm Bookings.

Petty Cash Payroll (Pay Waitrons their Rightful Tips).

Events Planner for Customers on Request.

Hostess.

Cash – Up.

Liaise with Clients for plans of their Events as per Request.

Liaise directly with management.

Serve as a Waitress/ Bar-Lady when there is Shortage of Staff.

REASON FOR LEAVING : Looking for Better Prospects.

CAREER HISTORY

NAME OF COMPANY : AMT Placement Services

LAST POSITION HELD : Receptionist (DCM Department)

PERIOD OF EMPLOYMENT : March 2012

JOB DESCRIPTION : Capturing of CV’s.

Verifying of Certificates.

Training of new staff.

Managing of Emails and Faxes.

Liaison with Reps and Recruiters.

Managing the Employment Reception.

Giving of Payslips or Certificate of Service when Site Reps asks.

Checking if Candidates still exist on Cycad (Internal Database)

Database Cleaning.

Filling.

REFERENCE

COMPANY NAME : Mon Ami Restaurant

CONTACT PERSON : Mr. Tony Schreindofer

POSITION : Owner

CONTACT DETAILS : 082-***-**** / 016-***-****

COMPANY NAME : AMT Placements Services

CONTACT PERSON : Pam Naidoo

POSITION : Manager (DCM Department)

CONTACT DETAILS : 083-***-**** / 086-***-****

COMPANY NAME : AMT Placements Services

CONTACT PERSON : Janine Burger

POSITION : Manager (DQC Department)

CONTACT DETAILS : 082-***-**** / 086-***-****

COMPANY NAME : AMT Placements Services

CONTACT PERSON : Glenys Bronkhorst

POSITION : Manager (Office management)

CONTACT DETAILS : 079-***-**** / 086-***-****

COMPANY NAME : Isizwe Building Construction and Projects

CONTACT PERSON : Sizwe Makhubu

POSITION : Company Director

CONTACT DETAILS : 061-***-**** / 074-***-****

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